Ratings based on 569 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Deniss

Good level of quality

Posted Mar 20, 2017 on Hotels
Comfortable hotel, right next to the office, but some distance from center, however there are a lot of transport going to the center, also Metro station is close and nice road for a walk or bike to city center.
Comment from Hotel Management
Mar 30, 2017 by Armi Hatakka, Hotel Management
Dear valued guest Deniss, Thank you so much for your stay and for your very kind feedback. I'm happy to thank our staff members as well for you and make their day as well. Our city is expanding twards us all the time so the connections will improve even further in the future and even now it is easy to reach city centre as you very well pointed out already. Thank you again and welcome to stay with us again soon. Kindest regards, Armi Hatakka General Manager
4 out of 5
by Muhammad

Posted Mar 2, 2017 on Hotels
Comment from Hotel Management
Mar 12, 2017 by General Manager, Hotel Management
Dear valued guest Muhammad, Thank you for your stay and for your very kind feedback. I'm happy to hear that you enjoyed your stay this time. We all do appriciate you took the time to thank us. Welcome back again. Kindest regards, Armi Hatakka General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cyprus

Comfortable Hotel in a Good Location

Posted Feb 24, 2017
Pros: Location, staff, bed, breakfast.
Cons: They should definitely check the bathrooms every now and again as the shower room was leaking and all the water was down on the bathroom floor.
Location: Excellent location for a quiet stay, 5-minute walk from the metro station Ruohalahti.
The hotel is in a modern building and the facilities are quite decent. The room is relatively small but it has all a traveller needs. The shower room was leaking through the door but otherwise there were no major issues. Hotel staff are brilliant, very helpful, friendly, and professional. There's a good restaurant in the hotel. The prices for lunch and dinner are very reasonable in comparison with most places in Helsinki. Breakfast that was also served in that restaurant was very good. The location of the hotel is excellent. It's very quiet despite being in front of a large shopping mall. It takes about 5 minutes to walk to a metro or tram station. It's only two metro stations from the Central Railway Station around which most significant sights are located. Enjoyable state. Will be definitely staying again.
5 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Hello, Thank you very much for you kind review! Best regards Jan Frimodig Front Office Manager
5 out of 5
by A verified traveler

Good clean hotel convenient to public transport

Posted Oct 9, 2016 on Hotels
Very helpful staff. Convenient for buses trams and metro. We were advised to buy a Helsinki card which was fantastic. It allowed us to travel on all public transport plus admission to many museums plus a sightseeing tour of the city.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for leaving a review regarding your recent stay with us! It is great to see that you had such an excellent stay. I have already shared your great comments with team here and I hope you will stay with us again in the not too distant future. Sincerely, Annika Kotilainen Front Office Manager
4 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your feedback. We look forward to welcoming you back. Sincerely, Annika Kotilainen Front Office Manager
2 out of 5
by A verified traveler

Posted Aug 4, 2016
the beds were uncomfortable, maid service unimpressed
Comment from Hotel Management
Aug 12, 2016 by Tiina Heino, Hotel Management
Dear Traveler, We appreciate your important feedback. I am sorry to see that you have not been pleased to our beds. That is one of the most important things at the hotel. Our General Manager will have this feedback as well. Best regards, Tiina Heino, Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient

Posted Jul 4, 2016
A bit far from the central area but convenience as near to the Metro
Comment from Hotel Management
Jul 8, 2016 by Annika, Hotel Management
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Best regards: Annika Kotilainen Front Office Manager
4 out of 5
by wei yuen

Posted Jun 27, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Hello, Thank you very much for your kind review! Best regards Jan Frimodig Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from MY

Affordable hotel near to the city

Posted Jun 26, 2016
The hotel is strategically located to bus stop and metro that provide direct access to the city. Room size is rather small although it is quite comfortable. Housekeeping service is not properly done as occassionally I found unwashed cups in the room and dusty floor. The breakfast choices are edequate but quite limited. One thing is that the staff at the reception is very friendly and tries to provide the best service to the clients.
Comment from Hotel Management
Jul 8, 2016 by Tiina Heino, Hotel Management
Dear DK, Thank you for your time to write us a review about your stay with us. We apreaciate this. That is great that on your opinion the room were comfortable although small. Also very important that you think our staff is very friendly and tries to provide as best service as we can. I apologize about the housekeeping service. We will discuss about this with our housekeeping management. Again, thank your gor your feedback and we really hope to see you again. Best regards, Tiina Heino, Duty Manager