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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from Room

Guest reviews

4.6 out of 5 Wonderful
993 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationKauppatori Market Square2 min walk
Popular LocationHelsinki City Hall3 min walk
Popular LocationSenate Square5 min walk
AirportHelsinki (HEL-Vantaa)22 min drive

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  • Grand Deluxe

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Deluxe
  • Grand Deluxe Harbour Seaview

    Room amenities

    • 355 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Deluxe Harbour Seaview
  • Superior

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior
  • Helsinki Suite

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsHelsinki Suite
  • Prime Superior

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPrime Superior

About this area

Helsinki

Located in Helsinki's Kaartinkaupunki neighborhood, Hotel Haven is in the city center and near a metro station. Stockmann and Flamingo Entertainment Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Linnanmaki Amusement Park and Helsinki Ice Hall. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Hartwall Arena. Our guests love the hotel's convenience to public transportation: Kauppatori Station is just steps away and Etelaranta Station is 3 minutes by foot.
Visit our Helsinki travel guide
View in a map
Popular Location

What's nearby

  • Kauppatori Market Square - 2 min walk
  • Helsinki City Hall - 3 min walk
  • Senate Square - 5 min walk
  • Museum of Finnish Architecture - 6 min walk
  • Helsinki Cathedral - 13 min walk

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • AirportVantaa Airport (HEL) - 22 min drive

About this property

Hotel Haven

Luxury Helsinki hotel in Kaartinkaupunki, walk to Stockmann
Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area, and 24-hour room service. All 137 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and sitting areas. Other amenities available to guests include 24-hour room service, Smart TVs, and minibars.
Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 39 per night

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 30 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Danish
  • English
  • Estonian
  • Finnish
  • French
  • German
  • Italian
  • Norwegian
  • Spanish
  • Swedish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Can I cancel my reservation for free at Hotel Haven and receive a full refund?
Yes, Hotel Haven offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Haven cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Haven pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a required deposit per stay.
How much is parking at Hotel Haven?
Self parking is available for EUR 39 per night.
What time is check-in at Hotel Haven?
Check-in is from 3 PM–3 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Haven?
Check-out is at noon.
Where is Hotel Haven located?
Located in Kaartinkaupunki, this luxury hotel is within a 10-minute walk of Kauppatori Market Square and Stockmann. Helsinki Cathedral and Finlandia Hall are also within 1 mi (2 km). Kauppatori Station and Etelaranta Station are within a 5-minute walk.
4.6
Wonderful
993 reviews
5 - Excellent
674
4 - Good
249
3 - Okay
52
2 - Poor
15
1 - Terrible
3

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Lovely hotel in a good central location. Just a couple of housekeeping issues that were rectified. The staff in reception were very helpful and even asked a small review on check out for future use. As it was a business trip I will be returning so will be interesting to see if that has been taken into consideration next time.
Stayed 3 nights in Feb 2020

1/5 Terrible

Traveled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
l that
Noise by the street and it’s not easy to out and in the building you have to use different stairs and elevator and management were rude when I asked for upgrade and to pay
Stayed 2 nights in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020