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Hotel Haven

Photo gallery for Hotel Haven

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from room

Overview of Hotel Haven

Hotel Haven

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Unioninkatu 17, Helsinki, 00130

Explore the area

  • Popular LocationKauppatori Market Square2 min walk
  • Popular LocationUspenski Cathedral8 min walk
  • Popular LocationHelsinki Cathedral12 min walk
  • AirportHelsinki (HEL-Vantaa)34 min drive

Room options

About this area

Helsinki

Hotel Haven is located in Etelainen District, a neighborhood in Helsinki, and is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Kauppatori Market Square and Stockmann, while those looking for another kind of activity may want to check out Helsinki West Terminal. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Helsinki Ice Hall. Guests love the hotel's convenience to public transportation: Kauppatori Station is just steps away and Etelaranta Station is 3 minutes by foot.

What's nearby

  • Kauppatori Market Square - 2 min walk
  • Helsinki City Hall - 3 min walk
  • Senate Square - 5 min walk
  • Uspenski Cathedral - 8 min walk
  • Helsinki Cathedral - 12 min walk

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 33 min drive

Restaurants

  • Kappeli - 2 min walk
  • Soppakeittiö - 2 min walk
  • Story - 2 min walk
  • Aschan Cafe Jugend - 2 min walk
  • Salutorget - 2 min walk

About this property

Hotel Haven

5-star luxury hotel located in Etelainen District
Consider a stay at Hotel Haven and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and car rentals on site.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A banquet hall, free newspapers, and a front desk safe
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the proximity to public transit
Room features
All 137 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and travel cribs

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World and Preferred Hotels & Resorts.

Languages

English, Finnish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: EUR 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is Hotel Haven pet-friendly?

Yes, this hotel allows pets (limit 1 per room). There's a required deposit per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Haven?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Hotel Haven on Dec 23, 2022 start from $171.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Haven?

Self parking is available for EUR 39 per night.

What time is check-in at Hotel Haven?

Check-in is from 3 PM - 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Haven?

Check-out is at noon.

Where is Hotel Haven located?

Located in Etelainen District, this luxury hotel is within a 10-minute walk of Kauppatori Market Square and Stockmann. Helsinki Cathedral and Finlandia Hall are also within 1 mi (2 km). Kauppatori Station and Etelaranta Station are within a 5-minute walk.

Can I cancel my reservation for free at Hotel Haven and receive a full refund?

Yes, Hotel Haven offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Haven cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 259 out of 1001 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 51 out of 1001 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 19 out of 1001 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 1001 reviews" "
" "2 - Terrible 0%

9.3/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Excellent

Heidi
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Eva
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by waterfront markets, close to Senate Squares and the Esplanade and many great restaurants
Stayed 3 nights in Jul 2022

8/10 Good

Pétur
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Bo
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Windows were not soundproofed. Terrible noise from the street all night. The location of the bathroom mistaken. I need not spectators to my doings in the bathroom. No help with our trunk. When we arrived we were asked several times at what time we intended to eat breakfast. We did not answer. We were nor checking in at a pension. This is not a five star hotel. Bo Andersen and Hanne Lund
Stayed 4 nights in Mar 2022

8/10 Good

Dayami
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Tana
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Helsinki was our pit stop on our way back from Lapland. We highly recommend this hotel. Rooms are spacious, service is remarkable and location is great if you care to walk around the city. Special shout out to John at the front desk who sent us room service after hours due to a terribly delayed flight. Don't look elsewhere.
Stayed 1 night in Jan 2022

10/10 Excellent

Nikole
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Neville
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Vanya
Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel has currently no room service available, so guests only choice for dinner is the nearby restaurants which are full with people. And generally I didn’t get the impression I expected to have from a 5* hotel.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ravi
Stayed 3 nights in Sep 2021