Ratings based on 2,360 Verified Reviews

4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Helka is just right,

Posted Jul 27, 2017
I go to Helsinki frequently and always stay at Helka. It has everything I need at an affordable rate. That doesn't mean it skips on little luxuries -- there is a fluffy bathrobe and slippers, all the personal care products you want, and a powerful hair dryer. The staff couldn't be nicer. The breakfasts are plentiful, fresh and tasty. The hotel is ecologically minded, urging drinking the tap water (highly rated), eschewing plastic and throwaway products, and promoting energy conservation. And it is very very clean. .
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location

Posted Jul 24, 2017
The hotel is 10-15 min walk from the central station and it's really close to shops and malls. You can walk to many of the main attractions from the hotel (if you dont mind a 30min walk). The hotel it self is nice, clean and provides you with basic needs. Staff are friendly and helpful!
4 out of 5
Recommended
for Families
by A verified traveler from UK

About 3 min walk to Kampii Metro and trams.

Posted Jul 22, 2017
Pros: Good bed and air conditioning in the room. What a breakfast to start the day!
Cons: Nothing springs to mind.
Location: Lots of museums within easy reach. Wide choice of boat trips to and around the islands. Good restaurants everywhere in the city.
I enjoyed my stay in the hotel and enjoyed exploring the city and surrounding areas. Travel is so easy! No traffic, brilliant service on the Metro and trams. An excellent city to visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good location, good breakfast.

Posted Jul 18, 2017
Hotel Helka is well located for walking in downtown Helsinki. The breakfast is a big and various spread with enough hours open to allow you to sleep late. Guests seem to enjoy talkin to one another there. I'd return to this hotel and recommend it.
Comment from Hotel Management
Jul 18, 2017 by Oona H. / service manager, Hotel Management
Hello Cheryl, Thank you so much for your wonderful words. Have a lovely summer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Hotel near centre of town.

Posted Jul 18, 2017
Pros: Renewable and sustainable ethos. Decoration was pleasant.
Cons: The buffet was clearly not meant for vegetarians or vegans. More non meat options would have been nice.
Location: Close to transport. Rock Church, HAM museum and shopping very close by. A short walk away is some interesting parkland and the coast.
This hotel is either a short tram ride (no. 2) or a bit of a walk from the train station, but still very conveniently placed for attractions and transport. The room was a twin bed room, small, but fairly well furnished in a nice Scandi style, with wifi and television. Our room was on the courtyard and so very quiet. The washroom was small, but more than fulfilled its function - plenty of room in the actual shower itself. Very pleasant smelling toiletries provided. The renewable and sustainable ethos of the hotel is to be applauded. I recommend getting a Helsinki Card if you are planning to do the tourist thing. Good value and all transport included for the life of the card.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Great location to the city centre. Next door to Kampii station. Really attentive staff and very friendly and efficient. Our room was basic but comfortable. Only issue was that the cleaning staff only made the bed and did not tidy or change our towels whilst we were there
Comment from Hotel Management
Jul 20, 2017 by Jiali, Reception, Hotel Management
Hello Anonymous, Wonderful to hear that you enjoied your stay in our hotel. Sorry for incident, but our housekeepers change the towels only if throw the towels to the floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Best hotel breakfast in Helsinki, I'm tipping!

Posted Jul 9, 2017
The breakfast was wonderful!! However, don't forget your toothbrush!! I was disappointed to learn that no toothbrush was included in the room. Renovations are currently taking place in the building, however, that did not take away from any comforts. The furnishings in the hotel are very Scandic, comforatable and look great!!
Comment from Hotel Management
Jul 20, 2017 by Oona H. / Service Manager, Hotel Management
Hello lisa, Thank you for your kind feedback, next time you visit we can give you a toothbrush from the reception. I wish you a very lovely summer,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Wonderful location for the event I was going to. Not far from the town square either.
3 out of 5
by A verified traveler

Below average

Posted Jun 2, 2017
Hotel for me is an experience and not just a room to sleep. This hotel is bland, with no personality or flavor. Staff are helpful yet they lack the basic hotel service culture. Lobby staff are loud, and not accommodating. The breakfast is below average, limited selection, cole food and no flair. There were signs that mention that the hotel is renovating. I honestly see that they need to renovate inside out.
Comment from Hotel Management
Jun 23, 2017 by Oona, service manager, Hotel Management
Hello Anonymous, I am sorry to hear we could not meet your expectations. We are renovating the whole hotel at the moment, our new look will be ready next year February. We are trying to be better in every aspect so I thank you for your feedback.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location

Posted May 31, 2017
Pros: The hotel was clean and well presented.
Cons: The main thing lacking is a good sized restaurant area with a wide range of food. What was offered was a bar area with a few tables and a limited menu
A nice enough place to stay in a convenient location for my business trip.
Comment from Hotel Management
Jun 27, 2017 by Jiali, Reception, Hotel Management
It is nice to hear that you liked your stay in our hotel! Actually we closed our restaurant just a month ago, but there is many different kind of restaurants in this area. Welcome to stay again!