Ratings based on 744 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

fabulous hotel , lovely stay, centrally located

Posted Apr 9, 2017
Positively lovely Hotel. Fabulous breakfast! Wonderful room. Beautifully appointed. Would stay here again and again! Centrally located.
5 out of 5
Recommended
for Everyone
by A verified traveler

Impeccable hotel and staff.

Posted Mar 4, 2017
Absolutely enjoyed our experience. We upgraded our room to a suite and it was beautiful and worth it. Facilities and staff are first rate. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Fantastic, fantastic, fantastic

Posted Feb 27, 2017
Pros: Location, ambience, staff, quality furnishings, dining, relaxing
Cons: Nothing, absolutely nothing
Location: In the heart of all attractions, museums, harbor, fish market, shopping, dining, coffee houses
Sincerely friendly and helpful staff, wonderful, historic place, charming ambience, fabulous cocktails, first class food, prompt attention to every detail, super quiet room, bath with tub and separate shower, excellent bed, ..... a perfect 10!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2017
Excellent and enjoyable stay. Lived up to expectations.
4 out of 5
by A verified traveler

Good location & nice hotel

Posted Nov 16, 2016 on Hotels
Fantastic location and very nice hotel. 4 stars because the check in is at 3pm but checkout at noon & also because they charge 12€ extra for room service when they dont have a hotel restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Couldn't ask for better

Posted Nov 14, 2016
The hotel is in a great location close to everything we wanted to see and do. The staff were friendly and helpful. The Bar and both restaurants were fantastic, especially YUME - the tasting menus with wine paring are exceptional. Breakfast was amazing with lots and lots of choice. The room was a great size and enjoyed having both bath and shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Beautiful hotel well maintained with great staff

Posted Nov 7, 2016
Pros: The bar kamp awesome amazing selection of drinks and very helpful staff extremely polite at all times and concierge fantastic service very efficient The rooms very clean and to an exceptional standard
Cons: Yea tea making facilities in the room would be nice as we had to ask and the last day they were removed
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in downtown Helsinki

Posted Oct 25, 2016
Location: Great location, near the ferry and other transportation. Near the cathedral, next to high end shopping, the city outdoors market, museums, etc
Right in the middle of the shopping area. Close to museums, tourist attractions, restaurants, theater, and more. The hotel is comfortable, beautiful, and clean. The food at the restaurant was delicious. The staff were very nice and helpful. The bathroom was spacious and well equipped. It was very comforting to return to our room after a long day discovering the city
4 out of 5
by A verified traveler

Can't beat the location

Posted Sep 21, 2016 on Hotels
Pleasant stay
5 out of 5
by A verified traveler

Truly 5 * hotel

Posted Sep 16, 2016 on Hotels
Highly recommended