Ratings based on 756 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great location near shops and sights

Posted May 22, 2017
Pros: Spacious and quite room. Blackout curtains worked really well. Good supply of bottled water. Speedy and smooth lifts.
Location: All the best shops and a plentiful supply of good restaurants close to the hotel. The hotel was handy for the harbour and most museums.
Pleasant staff, great location and stylish building.
5 out of 5
Recommended
for Everyone
by A verified traveler

fabulous hotel , lovely stay, centrally located

Posted Apr 9, 2017
Positively lovely Hotel. Fabulous breakfast! Wonderful room. Beautifully appointed. Would stay here again and again! Centrally located.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Impeccable hotel and staff.

Posted Mar 4, 2017
Absolutely enjoyed our experience. We upgraded our room to a suite and it was beautiful and worth it. Facilities and staff are first rate. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Fantastic, fantastic, fantastic

Posted Feb 27, 2017
Pros: Location, ambience, staff, quality furnishings, dining, relaxing
Cons: Nothing, absolutely nothing
Location: In the heart of all attractions, museums, harbor, fish market, shopping, dining, coffee houses
Sincerely friendly and helpful staff, wonderful, historic place, charming ambience, fabulous cocktails, first class food, prompt attention to every detail, super quiet room, bath with tub and separate shower, excellent bed, ..... a perfect 10!
5 out of 5
by Ian

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2017
Excellent and enjoyable stay. Lived up to expectations.
4 out of 5
by A verified traveler

Good location & nice hotel

Posted Nov 16, 2016 on Hotels
Fantastic location and very nice hotel. 4 stars because the check in is at 3pm but checkout at noon & also because they charge 12€ extra for room service when they dont have a hotel restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Couldn't ask for better

Posted Nov 14, 2016
The hotel is in a great location close to everything we wanted to see and do. The staff were friendly and helpful. The Bar and both restaurants were fantastic, especially YUME - the tasting menus with wine paring are exceptional. Breakfast was amazing with lots and lots of choice. The room was a great size and enjoyed having both bath and shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Beautiful hotel well maintained with great staff

Posted Nov 7, 2016
Pros: The bar kamp awesome amazing selection of drinks and very helpful staff extremely polite at all times and concierge fantastic service very efficient The rooms very clean and to an exceptional standard
Cons: Yea tea making facilities in the room would be nice as we had to ask and the last day they were removed