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Reviews of Solo Sokos Hotel Torni

4.5 out of 5
Solo Sokos Hotel Torni
YRJONKATU 26, Helsinki

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 1002 reviews" "
Rating 8 - Good. 440 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 3 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jacek, Gdansk

Liked: Cleanliness, amenities
Stay was good, only breakfast to be revised
Stayed 1 night in Apr 2024
Response from Kirsikka on Apr 13, 2024
Hi Jacek, Thank you for giving us a review. It's great to hear you had a good stay. Thank you on your feedback on the breakfast, we'll keep on working on this. Hopefully you'll visit us again, you're always warmly welcome!Greetings, Kirsikka / Reception

8/10 Good

Leena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Mar 2024
Response from Saska / Reception on Mar 24, 2024
Dear Leena,wonderful to hear that you enjoyed you stay with us here at Torni.Welcome back anytime you are in Helsinki!Best Regards,Saska / Reception

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alma / Torni on Jan 26, 2024
Thank you Erik for giving us positive review. Hopefully we will meet again!

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Michaela / Reception on Jan 9, 2024
Dear Theresa, Thank you for your amazing review. We hope to see you again soon!

10/10 Excellent

Terhi Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jakob on Jan 1, 2024
Hei,Kiitos huippuluokan arvostelusta! Toivottavasti tapaamme taas pian Tornissa.

10/10 Excellent

Terhi Erika

Stayed 1 night in Dec 2023
Response from Reception on Dec 29, 2023
Dear Terhi Erika, thank you for the review. We are glad to hear that you enjoyed your stay with us. Hope to see you soon again in Torni! Best regards, Reception

10/10 Excellent

Daniel, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk from the train station and relatively easy to find. Staff were excellent at welcoming us. The hotel is in a good location, central and easy to access everything. We were even able to walk to Loyly sauna despite there being ice on the pavements. The room was spacious, clean and comfortable. Breakfast was included and was of a good quality with good variety. Would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Michaela / Solo Sokos Hotel Torni on Dec 22, 2023
Dear Daniel, thank you for your amazing review. It makes us super happy to hear about your pleasant stay with us at Torni. Also, great that the location in the city center was suitable for you. We are looking forward to welcoming you back again! Merry Christmas :)

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michaela / Reception on Dec 14, 2023
Dear Theresa, Thank you so much for the great review. We hope to see you again soon at Hotel Torni!

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms. Helpful staff.
Stayed 3 nights in Sep 2023
Response from Kirsikka on Nov 18, 2023
Hi Timothy, Thank you for reviewing us! It's great to hear you enjoyed your stay and especially liked the wonderful rooms and the helpful staff. Hopefully we'll get to see you again. You're always warmly welcomed to Torni. Greetings, Kirsikka / Reception

8/10 Good

Lizzy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
Beautiful hotel with views of the skyline. However, if you're going for a queen bed - be careful. The sheets don't fit properly so it was not a comfortable rest as it kept crumpling up in the middle of the night.
Stayed 2 nights in Sep 2023
Response from Kirsikka on Sep 14, 2023
Hi Lizzy, Thank you for reviewing us! It's good to hear you enjoyed our beautiful hotel and especially liked the views. We are sorry to hear the sheets bothered you. Thank you for letting us know though! We'll double check the correct sheets were used in the room. Hopefully you'll visit us again, even though the stay wasn't perfect. You are always warmly welcome to stay with us.Br. Kirsikka / Reception

10/10 Excellent

Eleine

Traveled with group
Liked: Amenities
Everyone and everyone were wonderful and friendly. My only problem was the maid service never took used cups and glasses from the room.
Stayed 3 nights in Aug 2023
Response from Reception on Sep 4, 2023
Hello Eleine, thank you for your feedback. Sorry to hear that everything didn't went well. We hope that next time we can serve you even better. :) Best Regards, Kimmo

10/10 Excellent

Virve

Stayed 1 night in Aug 2023
Response from Jakob on Aug 16, 2023
Dear Virve,Thank you for your amazing review! It makes us very happy to hear that you enjoyed staying with us. We hope to see you again soon in Torni!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, lovely room & everything you could possibly need at breakfast. Highly recommended.
Stayed 3 nights in Aug 2023
Response from Melina on Aug 10, 2023
Dear guest, thank you for your review! We are glad to hear that you enjoyed your stay with us. Hope to see you soon again in Torni!Best regards, Melina / Reception

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The room and bed so comfortable. Saska at reception was very helpful and friendly. We stayed in the old part of the hotel and the room was large, had high ceilings and a small beautifully tiled bathroom. The hotel is walking distance to the train station and shopping district, would definitely return.
Stayed 1 night in Jul 2023
Response from Kirsikka on Aug 5, 2023
Hi Yvonne, Thank you for your kind words! It's lovely to hear you enjoyed our hotel. The old part of the hotel is indeed very beautiful and it still retains its old charm. It's also good to hear the room and the bed were comfy and you enjoyed the location of the hotel. Thank you for mentioning our receptionist Saska. It's our joy to give out the best service. We'll be sure to tell Saska he succeeded in this :) You are more than welcome to visit us another time, hopefully we'll get to see you again. Br. Kirsikka / Reception

10/10 Excellent

Julie

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel! Wonderful staff - amazing rooftop bar! Easy walk to the main train station and restaurants.
Stayed 5 nights in May 2023
Response from Kirsikka on May 28, 2023
Hi Julie, Thank you for your kind words! We are delighted to hear you had an excellent stay with us. The newly renovated hotel is indeed very beautiful. We'll also forward your praise to the staff, good to hear our service has been wonderful :) Hopefully we'll see you again soon. You are more than welcome back to Torni!Br.Kirsikka / Reception

10/10 Excellent

Sanna

Stayed 1 night in Mar 2023
Response from Michaela / Torni on Apr 11, 2023
Kiitos loistavasta arviostanne Sanna! Toivottavasti näemme taas pian Tornissa :)

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay in the heart of Helsinki!
The hotel has always been one of my favorite and now after refurbishing even more. Room quality is great and breakfast is just enough, freshly oven baked croissants and cold cuts, healthy smoothie and sustainably presented buffet. Big plus also for the attentive table service. Thank you Torni staff for making my stay so easy and lovely!
Stayed 2 nights in Mar 2023
Response from Michaela / Reception on Mar 21, 2023
Thank you for your lovely review Laura. We are super happy to hear about your pleasant stay with us. You are always welcome back to Torni and we hope to see you again soon! :)

10/10 Excellent

Christian

Stayed 1 night in Mar 2023
Response from Jakob on Mar 6, 2023
Hei Christian,Kiitos mahtavasta arvostelusta. Tervetuloa pian uudelleen! Ystävällisin terveisin,Jakob/Vastaanotto

10/10 Excellent

Nora

Stayed 1 night in Dec 2022
Response from Erika/Reception on Jan 5, 2023
Hello Nora, thank you for your amazing review. Hope we will meet again in Torni!

10/10 Excellent

Pekka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Riikka on Nov 28, 2022
Hei Pekka! Kiitos mahtavasta palautteestasi sekä vierailustanne meillä Tornissa! Mukava kuulla, että vierailunne on sujunut hyvin. Lämpimästi tervetuloa uudelleen! :) Ystävällisin terveisin,Riikka/Vastaanotto

10/10 Excellent

Pekka

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Cleanliness was perfectly fine. In your breakfast restaurant you could have wider selection of coffees and some of the waiters could pay quicker attention to the customers when serving the coffee and orange juice.
Stayed 2 nights in Oct 2022
Response from Saska on Oct 31, 2022
Hi Pekka,thank you for your review! It's very nice to hear that you enjoyed your stay. We will definitely pay more attention to service speed and selection at breakfast to make your next stay with us even more pleasant. Welcome again!Best Regards,Saska / Reception

10/10 Excellent

Anne

Stayed 1 night in Sep 2022
Response from Riikka on Oct 6, 2022
Dear Anne,Thank you for your amazing review and that you stayed with us in Torni! Hope to see you soon again! :)Best Regards,Riikka/Reception

10/10 Excellent

Anne

Stayed 1 night in Sep 2022
Response from Riikka on Oct 5, 2022
Dear Anne,Thank you for your amazing review and that you stayed with us in Torni! Hope to see you soon again! :)Best Regards,Riikka/Reception

10/10 Excellent

Jugjait

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right close to everything in downtown Helsinki. Amenities and cleanliness was excellent. Great time.
Stayed 4 nights in Sep 2022
Response from Riikka on Sep 30, 2022
Dear Jugjait,Thank you for your wonderful review and that you stayed with us in Hotel Torni! We are happy to hear that you enjoyed your visit. Hope to see you soon again! :) Best Regards, Riikka/Reception

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really well located hotel with great character, a lovely roof top bar with excellent views, and a very good breakfast.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Style and Location are key
Had a great time staying at the Torni. It is a lovely hotel, and perfectly located for exploring downtown Helsinki on foot.
Stayed 7 nights in Oct 2019
Response from Jasmin / Reception on Nov 23, 2019
Dear Kerry, thank you for your feedback. We truly appreciate it. We are so happy to hear you have enjoyed your stay with us. Welcome back to Torni! Best regards, Jasmin / Reception

8/10 Good

Mare, Salt Lake City

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It had a great breakfast, friendly staff, and a rooftop bar with a great view. The only thing I did not like was the bathroom shower was a little gross with mold.
Stayed 3 nights in Oct 2019
Response from Jasmin / Reception on Nov 23, 2019
Dear Mare, thank you for your feedback. We truly appreciate it. I apologize for the condition of the bathroom facilities, we will do our best to fix it. Regardless of that I really hope your stay with us went well. You are more than welcome to stay with us again. Welcome back to Torni! Best regards, Jasmin / Reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all very friendly / helpful / nice. Great views from the bar on the top floor.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torni is in the heart of the old City center, surrounded by quaint shops, tons of restaurants, cafes, and bars ... In the heart of the business district and only a few blocks from the central train station .. it's absolutely beautiful. I'm definitely going to stay here again when traveling to Helsinki.
Stayed 5 nights in Sep 2019

10/10 Excellent

Nancy, Kansas City, KS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing and historic property, right in the heart of downtown Helsinki. The breakfasts are delicious; the rooftop bar is wonderful; and I enjoyed the American Bar. I highly recommend this property
Stayed 5 nights in Aug 2019
Response from Jasmin / Reception on Sep 15, 2019
Dear Nancy, thank you for your feedback. How lovely to hear you have enjoyed your stay with us in Hotel Torni! Hopefully you will visit Helsinki again and we will have the honor of having you as our guest once more. Best regards, Jasmin / Reception

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of town. Beautiful rooms and friendly staff. Getting in and out of the hotel and rooms with suitcases is a bit of a challenge though, as there are steps but no proper ramps.
Stayed 1 night in Aug 2019
Response from Jasmin / Reception on Sep 15, 2019
Dear Guest, thank you for your feedback. Hotel Torni really is in the heart of Helsinki which is great for our guests. Unfortunately on the moment the access to some rooms is a bit difficult with big luggage. Hopefully we can find a solution to this in the future. In the meanwhile we are more than happy to help you with the luggage when possible. We would love to have you as our guest again, so whenever in Helsinki you are more than welcome to stay with us! Best regards, Jasmin / Reception

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the center of Helsinki. It was just a short walk from the train station. It has a lot of character as well. The breakfast had a variety of choices.
Stayed 1 night in Aug 2019
Response from Jasmin / Reception on Sep 15, 2019
Dear Guest, thank you for your feedback. We are overwhelmed to hear your stay with us went well! Troughout the years Torni has had the honor of becoming a part of the history of Helsinki and for all the many stories we thank our guests. We love that you have enjoyed our breakfast since it is such an important factor keeping our guests happy. Hopefully you will visit us again soon. Welcome back to Torni! Best regards, Jasmin / Reception

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Helsinki
Great spot, amazing rooftop over looking all of Helsinki... really beautiful decor and great service.
Stayed 1 night in Jul 2019
Response from Jasmin / Reception on Jul 25, 2019
Dear Guest, thank you for your feedback. We truly appreciate it! Hope to see you again soon. Best regards, Jasmin / Reception

10/10 Excellent

Jana, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jasmin / Reception on Jul 25, 2019
Dear guest, thank you for your feedback, we truly appreciate it. So nice to hear you have enjoyed your time here at Hotel Torni. Welcome back! Best regards, Jasmin / Reception

8/10 Good

arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit old hotel with a fantastic outdoor skybar :)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Jasmin / Reception on May 10, 2019
Thank you for rating us. Welcome back to Torni!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Jasmin / Reception on Apr 21, 2019
Thank you for rating us, we truly appreciate it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Ronnie, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Helsinki! They gave me exactly the room I was hoping for.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Staffs are friendly Long queue for breakfast Recommended!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Very nice staff. Lovely breakfast. Very good location
Stayed 1 night in Dec 2018

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. I liked the fact that it has kept its original early twentieth century feel with furniture of the fifties. Superb breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Kaija, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the city, but on a quiet street.
Stayed 10 nights in Oct 2018

10/10 Excellent

GZ, Caesarea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, beautiful room with amazing view superb breakfast
Stayed 1 night in Oct 2018

10/10 Excellent

Janine, Asbury Park, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location in the center of it all. Easy walking distance to many sites. Great comfortable clean rooms.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Jo, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torni is a fabulous hotel. I certainly choose the best in location, friendly staff, accommodation and atmosphere.
Stayed 10 nights in Aug 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018