Ratings based on 294 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Near airport, Great shopping

Posted May 16, 2017 on Hotels
Excelent location.
3 out of 5
by A verified traveler from Saint-Petersburg

It is a not 4 star hotel.

Posted Apr 10, 2017
Hotel rated as 4 star but room and comfort are actually no more than 3 stars. No teapot in room, no enough glasses, no bathrobes, room service is too slow because they do not have enough staff. And room is dusty. The staff is good but they can not compensate for the lack of comfort.
4 out of 5
by Mchael

Business trip

Posted Mar 23, 2017 on Hotels
Totally OK for short business trip
4 out of 5
for Everyone
by A verified traveler from San Diego

Nice hotel, great SPA and shopping

Posted Mar 13, 2017
The hotel is "All in one". It provides an accomodation, entertainments, shopping under one roof. The SPA is great. I would like to have a shoure cup in the bathroom.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels
4 out of 5
for Everyone
by A verified traveler from B

Posted Nov 27, 2016
Its a nice hotel but quite pricey At least 2 bottle of water should be free per day because each small bottle costs 3.5 Euro Beside that room is clean staff is helpful
5 out of 5
by A verified traveler

Good location for Shopping, close to the airport

Posted Oct 16, 2016 on Hotels
Quite good hotel especially when travelling with family. Close to the airport & variety of shops close by.
4 out of 5
by GEONHO from Korea

Family tour

Posted Jul 15, 2016 on Hotels
Happy hours! Especially, neighbor shopping center was excellent.
2 out of 5
by A verified traveler from Hong Kong


Posted Jul 5, 2016
Pros: Personnel - very friendly and helpful. Breakfast - good quality of food and very good choice
Cons: Everything, save personnel and breakfast
Location: Airport is close. This is all.
I have stayed in several hotels in Europe, including 5 star hotels in Germany and France... It is a first time I am getting this little service for this Money. For 189 euro there were no toiletries in the bathroom, no slippers/bathrobes, towels were old and worn out, (extra towels were available for 4 euro upon request), the room was empty. Bed - not good, bathroom - not good, I would remind to the owners and management of the hotel that there are some compulsory conditions they have to meet in order to call the facility 4 star.... The only two good things were breakfast and personnel - no questions there.
4 out of 5
by Beth from San Jose

Clean and comfortable

Posted May 31, 2016 on Hotels
We had fun shopping at the attached mall. Hotel had coffee available at 3:30 am before early flight.