Ratings based on 3,713 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Great hotel and excellent location within short walking distance of terminal.
Comment from Hotel Management
Nov 23, 2017 by Mia K/Guest Service Manager, Hotel Management
Thank you for your feedback. It is nice to hear that you enjoyed your stay with us. I warmly welcome you back to Hilton Helsinki Airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, N.Y.

Hotel at the airport

Posted Oct 16, 2017
Pros: Close to the airport. Within walking distance.
Location: Only used for transit option to stay overnight.
The hotel is at the airport. Short walk to the terminal. Upon arrival their computer system was down. In a few short minutes was offered a complimentary drink and quickly processed my check in by paper. Check out in the morning was easy. Used the included breakfast option. Food for breakfast was excellent.
Comment from Hotel Management
Oct 20, 2017 by Mia K/Guest Service Manager, Hotel Management
Dear Charles, Thank you for your feedback. I am happy to hear that you had a nice stay with us even though there was a system update during your arrival. I hope we see you again soon and I warmly welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Posted Oct 15, 2017
Nice rooms close to the airport with great service.
Comment from Hotel Management
Oct 20, 2017 by Mia K/Guest Service Manager, Hotel Management
Thank you for your feedback and thank you for choosing to stay in Hilton Helsinki Airport. I am happy to hear that you had a nice stay with us and I warmly welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel Next to Airport

Posted Sep 22, 2017
Good hotel, though up there in cost. Good breakfast buffet. Can't be beat for being next to the airport.
Comment from Hotel Management
Sep 27, 2017 by Mia K/Guest Service Manager, Hotel Management
Thank you for your feedback. It is nice to hear that you enjoyed your stay with us. I warmly welcome you back to Hilton Helsinki Airport.
2 out of 5
by A verified traveler from California

Noxious fumes in room, otherwise a good

Posted Sep 19, 2017
The location next to the airport was convenient, check-in quick, the bed was comfortable, shower was hot, the breakfast tasty, and staff was gracious. Unfortunately, this was all undermined by the very strong odor of jet or some other fuel entering the room twice in the early morning, waking both me and my wife up. So, the purpose for our stop, getting a good rest after arriving late-night from LA, was lost. We recounted this to the desk staff and they were gracious enough to offer us a complementary drink as we checked out. While kind, we were left tired and frustrated by the experience. This is hardly what I would expect from a Hilton Hotel or a room at this price anywhere. While I imagine that this doesn't occur in the majority of rooms, I am at a loss as to why one would risk this type of experience if not necessary to stay next to the airport. If you are not leaving from the airport directly after your stay, I would recommend taking the very convenient and efficient airport train, 5 Euros- under 30 min., into the main train station in Helsinki.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

a great place for lay-over and early connections

Posted Sep 10, 2017
Pros: the staff
Cons: not really
Location: for me it was a perfect venue to get rested and then connection to the USA
front desk staff totally incredible. went beyond the call of duty to accommodate.
Comment from Hotel Management
Sep 27, 2017 by Mia K/Guest Service Manager, Hotel Management
Dear Rita, Thank you for choosing to stay in Hilton Helsinki Airport. It is wonderful to hear that you enjoyed your stay with us and that you were happy with our service . I hope to see you again soon and I warmly welcome you back.
4 out of 5
by Andrzej

Posted Aug 25, 2017 on Hotels
It's a hotel at the airport so what to expect? Convinience is the biggest plus
Comment from Hotel Management
Aug 31, 2017
Thank you for your feedback and thank you for choosing to stay in Hilton Helsinki Airport. I am happy to hear that you had a nice stay with us and I warmly welcome you back. Best regards, Mia K/Guest Service Manager
2 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
AT front desk when I did the check in I told to person behind the desk that I have a car in P2 at airport parking house. I asked is it possible to have a rebate via Hilton to parking costs ? Receptionist gave me a ticket and said that with this 75 EUR I will be able to park a week. I paid it. When I got back from my trip I could not use this ticket. It was to Hiltons OWN parking area at the air port. I do not even know where it is. The receptionist spoked good Finnish so I though she understood when I said where my car is. AT the airport but not in Hiltons parking area. I lost 75 EUR. Thank you
Comment from Hotel Management
Aug 31, 2017
Hello, I am sorry to hear that there was some misunderstanding with the parking. If you would wish to solve this, please contact our reception directly. Best regards, Mia K/Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Perfect for arriving late at the airport

Posted Aug 24, 2017
Pros: Convenient for the airport
Cons: n/a
Location: you can walk from the airport, the route is undercover for bad weather. Ideal.
Friendly staff and comfortable rooms and the kids loved the breakfast.
Comment from Hotel Management
Sep 1, 2017 by Lilja M / Guest Relations Manager, Hotel Management
Thank you for your feedback. It is nice to hear that you enjoyed your stay with us. I warmly welcome you back to Hilton Helsinki Airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, Fl

Nice hotel next to the Airport

Posted Aug 24, 2017
Convenient location for a early morning flight the next morning!
Comment from Hotel Management
Sep 1, 2017 by Lilja M / Guest Relations Manager, Hotel Management
Thank you for your feedback. It is nice to hear that you enjoyed your stay with us. I warmly welcome you back to Hilton Helsinki Airport.