Ratings based on 433 Verified Reviews

3.5 out of 5
65% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

They charged me for a room but denied my reservati

Posted Jul 14, 2017
They denied my reservation and we had a 7month baby with use
Comment from Hotel Management
Jul 18, 2017 by Guest Relations Manager, Hotel Management
We are very sorry that there was a mix up with your reservation. This is most unusual, and we apologize profusely for the inconvenience caused. Best wishes, Hotel Management
2 out of 5
by A verified traveler from San Pedro, CA

You get what you pay for

Posted May 16, 2017
Pros: Nothing
Cons: Remodel restrooms, look like they are falling apart
Restroom is pretty old and dirty, thankfully for our one night stay, I didn't shower in there. Bed mattresses are uncomfortable and cheap. I would not recommend.
Comment from Hotel Management
May 22, 2017 by Guest Experience Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us; your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. We appreciate your sharing your concerns and we apologize for the fact that our hotel was not a good match for your accommodation needs. Best wishes, Hotel Management
2 out of 5
by A verified traveler

Posted May 9, 2017
Simply picked for location purposes. Very-very thin walls. Staff does not allow you to sleep in.
Comment from Hotel Management
May 10, 2017 by Guest Experience Manager, Hotel Management
Whilst we are happy to have provided you with accommodation in a location that suited your needs so well, we are sorry that our staff disturbed you in the morning. They should, of course, be mindful of guests who are still sleeping, but they do forget occasionally. We will remind them of how important this is for our guests. Thank you for bringing this to our attention, we will ensure that this point is refreshed with all of our staff. We hope that you will allow us another opportunity to give you a great stay here the next time you're in the area. Best wishes, Hotel Management
1 out of 5
by A verified traveler from California

Beware!!!

Posted Apr 24, 2017
This Motel is in a sketchy area and I wouldn't recommend it to anyone. Asked for towels and the lady at the front desk told me she wanted to return the ones in my room first. I told her I wasn't there to steal their towels, which is probably what they're used to. Not a great experience at all!!
Comment from Hotel Management
Apr 26, 2017 by Guest Experience Manager, Hotel Management
Thank you for choosing to stay with us recently. We apologize for the approach of our front desk clerk when you requested additional towels, and we are very sorry to hear that you would not recommend us. Many of our guests love their stay with us, but we are sorry that we were unable to meet your expectations. Best wishes, Hotel Management
1 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Horrible experience. Hotel gave our reservation away. No call or email. Said credit card was declined. Charged us 4 hours before checkin, said it was their policy. 3 other families with us were told their credit cards were declined also and their rooms were given away. Even though our confirmation says we won't be charged until we check in our out if the hotel and that we can also pay with cash when we get there. We called our credit card company and they said the hotel never tried running the card, no reason to decline it. Staff was rude. Claims no manager on duty, busy weekend and every hotel was sold out. Will never suggest this hotel.
3 out of 5
by A verified traveler

so-so

Posted Apr 12, 2017 on Hotels
I thought it looked a little shabby, the walls were too thin, than not enough wall hangings to reverberate the sound, couldn't sleep well. Too many homeless in area. Probably won't stay again.
1 out of 5
by A verified traveler from Arizona

Not trustworthy

Posted Apr 7, 2017
Pros: Nothing
Cons: Everything
I made a reservation via Expedia, whom I have used for years. When we arrived at the hotel to check in, they had given our room away and they had none to replace it with. Then they lied to Expedia while I was talking to Expedia about the problem, saying I had arrived after 6pm, which we did not. We were there sometime between 4:30pm and 5:00pm. In the end we were not unhappy not to stay there, the place did not look well kept. Thankfully Expedia was very helpful getting us placed in a nice Motel 6 in Temecula.
Comment from Hotel Management
Apr 10, 2017 by Guest Experience Team, Hotel Management
Dear Jo, we are sorry to read about your experience. This does not usually happen at all, and we assure this was an isolated incident. Please know that we are bringing this to our team's attention to make changes to ensure this does not happen again. We sincerely hope that you will give us another opportunity to restore your faith in our hospitality.
2 out of 5
by A verified traveler

Shortage of rooms in this area.

Posted Apr 7, 2017
Pros: Newer locks on doors.
Way too expensive for this room, needs more rooms in area. We stay for local sporting event, everything was booked.
Comment from Hotel Management
Apr 10, 2017 by Guest Experience Team, Hotel Management
Thank you for your review. As you mentioned, there is lots of demand for the rooms in this area, we do keep our prices competitive for this area. We do aim to provide quality, affordable and safe place for our guests, so we do hope that you will give us another try. Thanks again.
5 out of 5
by Juan

Good time

Posted Apr 7, 2017 on Hotels
Went well.
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Go to hotel . Nice!!

Posted Mar 28, 2017
I'm a fabulous loyal customer here at the Hemet Vagabond hotel . Always a great stay at the Vagabond . Hotel and staff are friendly and nice .
Comment from Hotel Management
Mar 28, 2017 by Guest Experience Team, Hotel Management
It is always a delight to hear from a returning guest. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back again soon!