Ratings based on 196 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Wouldn't stay again

Posted Oct 15, 2017
Negatives: Hotel had a strong odor of smoke. Air conditioning didn't work properly. Toilet had urine on it. Waffle tasted like the batter had set out too long or was going "bad". Very noisy from outside traffic. Pros: Hotel staff was very nice Bed was comfortable
2 out of 5
by A verified traveler from New York, NY

Accommodations Here Leave Much to Be Desired....

Posted Oct 12, 2017
Pros: Proximity to the venue we would be attending
Cons: Close inspection & maintenance of hotel room facilities and a decrease in the room rate if the accommodations are not satisfactory.
Location: Shopping mall nearby and eateries.
The outside of the Baymont Inn & Suites in Henderson, NC looks appealing. However, appearances are deceiving. The first room we were given faced the front which was fine. However, after returning from a family celebration in the evening, the shower faucet handle came off and we were unable to shower. The very small bathroom consists of a tub/shower and a commode. The sink is outside of the bathroom and when the bathroom door is open you cannot enter the main room. We called down to the main desk and were told there was no maintenance person available. We were then ushered to another room on the same floor which was on the left side of the hotel. The view was of the pool and fitness center through a cracked window. It had a long crack down the middle mended with grey duct tape. The bathroom's exhaust fan did not function. It was then too late to switch to another room if one was available. The hotel staff person accommodated our needs amiably. I would definitely not recommend a stay at this hotel because the accommodations were not satisfactory.
3 out of 5
Recommended
for Everyone
by A verified traveler from Henderson, NC

Homecoming

Posted Oct 9, 2017
Room clean but had a musty smell. Vanity light and bath exhaust fan didn't work. Bathroom light and fan switches outside the bathroom. Staff friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City, NY

Posted Sep 7, 2017
Had to stay due to death in family in Macon, NC. Family home there was full.
2 out of 5
by A verified traveler from Clarksville, TN

Posted Jul 30, 2017
Pros: pool and location
had to switch from a suite because of a large gap in the door which would allowed ppl to see into the room. second room sink drain slowly and the hvac had to be replaced
1 out of 5
by Angela

This traveler left a rating score only Posted Jul 24, 2017 on Hotels
3 out of 5
by D. Harris from Upstate, NY

Family Reunion

Posted Jul 24, 2017 on Hotels
Location was great. So many stores & food places in walking distance. the rooms can stand to be updated along with the linen. Booked to non-smoking but guy at front desk tried to convince us otherwise. I still had the booking with my information to confirm. One of the rooms was infested with roaches, however they provided a new room that was clear. Overall the stay was fine.
4 out of 5
by charlene

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jun 21, 2017 on Hotels
Nice hotel! Bed was comfortable and good breakfast