Ratings based on 525 Verified Reviews

4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Clean hotel and nice staff. Good area, near to freeway and restaurants. Quit place. Beautiful room. Comfortable bed. Good price!!! :D
Comment from Hotel Management
Sep 21, 2017 by Christine, Hotel Management
Thank you very much, we appreciate you and your patronage.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, California

Comfortable & Clean

Posted Sep 19, 2017
Pros: The cleanliness, the staff, the food!
Cons: It would be nice to have a shuttle available for some local nearby restaurants or shopping.
Location: It was nice to be close to restaurants and a grocery store.
In addition to being an exceptionally clean and comfortable hotel I would have to say the staff at this hotel was the friendliest, most helpful, and professional staff I have come across in the hospitality world in a very long time. The front desk seemed to be happy and very willing to answer our questions and the bistro staff were exceptional and the food was delicious with many more options than I imagined. I will definitely use this hotel again.
Comment from Hotel Management
Sep 21, 2017 by Christine, Hotel Management
Thank you for staying with us and taking the time to provide details about your stay. We appreciate you.
3 out of 5
by A verified traveler from antioch

Ok but could have been better.

Posted Sep 18, 2017
My room was prepaid but when I got there the room I requested wasn't available. And the room I was given smelled. The guy told me I could get the room I wanted the next day but when I called they said they were sold out. I told them about the smell and they changed our room thankfully. I wanted a king with a sofa bed but we got a two doubles and with 4 people it's just not enough bed.
Comment from Hotel Management
Sep 22, 2017 by Nate, Hotel Management
Thank you for your feedback. I've shared this with the appropriate teams as we consistently strive to improve our amenities and services. Hotel management
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Posted Sep 18, 2017
The stay was great and I can't wait to stay again
Comment from Hotel Management
Sep 18, 2017 by Christine, Hotel Management
Thank you very much for staying with us. We appreciate your patronage.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Yorkshire

Excellent stay

Posted Sep 9, 2017
Very helpful staff. Lovely room although aircon was very noisy.
Comment from Hotel Management
Sep 10, 2017 by Christine, Hotel Management
Thank you for staying with us and taking the time to complete your satisfaction survey!
3 out of 5
by A verified traveler from Los Angeles, CA

Hotel Stay while visiting friends in Henderson

Posted Sep 4, 2017
Pros: Pool, lobby, bar, refrigerator and microwave in room.
Cons: Maintenance of plumbing bathroom.
First impression; its a nice hotel with good amenities. However, there were some things I didn't care for after staying 2 nights. The facility has a nice pool, lobby, gym and a bar. The room has a refrigerator and microwave with a coffee maker. However, the toilet doesn't stop running unless you standby to shake the handle, the faucet in the bath tub does not turn off and runs constantly. Housekeeping would clean, but no maintenance was done. The closest entrance for our room takes you through the area where the trash cans are and it is quite smelly on a hot day. There were sketchy, homeless type people walking through the parking lot nearly every time I went to my car.
Comment from Hotel Management
Sep 6, 2017 by christine, Hotel Management
Thank you for staying with us. We appreciate your patronage and the time you have taken to provide details so that we may improve our service/product.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great Hotel, Convenient Location.

Posted Aug 29, 2017
This hotel has very comfortable beds. We got a great night's sleep for the four nights we were there. The restaurant is a bit pricey, so after the first morning, we found a fabulous diner right up the street (Black Bears). The hotel staff was friendly, and the facilities are very nice. I would recommend staying at this hotel if you want to be away from the strip, and want to visit Lake Mead National Recreation Area, Hoover Dam, or Boulder City.
Comment from Hotel Management
Aug 30, 2017 by Christine, Hotel Management
Thank you very much! We are pleased to hear that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Clean and quiet.

Posted Aug 28, 2017
Had a great experience. Clean comfy room. Didn't hear the airport at all. One negative thing was that the bathroom had no fan that you could switch on and off. Only a light switch. So it's completely silent when you need privacy, and there's no adjustable ventilation afterwards.
Comment from Hotel Management
Aug 28, 2017 by Christine, Hotel Management
Thank you for staying with us. We appreciate your patronage and the time you have taken to provide details in regards to your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Great hotel! Very nice place close to gas stations, bank, and store's.
Comment from Hotel Management
Aug 22, 2017 by Christine, Hotel Management
Thank you very much for staying with us! We appreciate your patronage.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hot

Posted Jul 25, 2017
Ac was very noisy and not cold .. lady ( Elaine?) at the bistro made me a great ice coffee it tasted like it should very friendly staff hot tub was very hot which was good
Comment from Hotel Management
Jul 26, 2017 by Christine, Hotel Management
Please accept our apologies for the HVAC issue during your stay. Thank you for your staff comments. We have shared your comments with our staff.