Ratings based on 1,527 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Jan 12, 2018
we stayed 3 days with our dog. they were very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed the stau

Posted Jan 11, 2018
Im very impressed! Staff was great They had lasagna dinner for us. Very nice touch! Place was very clean
3 out of 5
Recommended
for Everyone
by A verified traveler

Stay

Posted Jan 2, 2018
Location: Didn't stay long.
We only stayed for one night and your facility was OK, it was a bit loud at times but we got through it. It was New Years and noise was expected but the rooms are not sound proof. Your breakfast was excellent it made the stay worth it.
Comment from Hotel Management
Jan 2, 2018 by Melisa Front Desk Manager, Hotel Management
Valued Guest, thank you for taking time to review and provide your feedback. We appreciate your comments as they allow us to continue working on providing our guests with an excellent experience. In Hospitality
4 out of 5
Recommended
for Everyone
by A verified traveler from mn

Reasonable price for New Year’s Eve in vegas

Posted Jan 2, 2018
Room felt like there was dust on the surfaces. It’s a little dated but I wasn’t there for the decor. Bed was relatively comfortable. Hot breakfast was a nice amenity!
Comment from Hotel Management
Jan 2, 2018 by Melisa Front Desk Manager, Hotel Management
Carol, thank you for taking time to review and provide your feedback. We appreciate your comments as they allow us to continue working on providing our guests with an excellent experience. In Hospitality
3 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Staf Overall a good stay

Posted Jan 2, 2018
Cons: Better training of staff
Staff was not very helpful. I think we were over charged. The one girl seemed to be in training
Comment from Hotel Management
Jan 3, 2018 by Melisa Front Desk Manager, Hotel Management
Mar, Thank you for taking the time to review your recent stay here with us. Your feedback is extremely valuable to us,as we strive to improve on each and every stay. We’re normally known for our exceptional attention to detail at check in, and we regret that we missed the mark. In Hospitality
3 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Great Price

Posted Dec 31, 2017
Nice hotel, price was good! Could work on the breakfast needs A little more food for the people who come down at the end of the breakfast time!
Comment from Hotel Management
Jan 2, 2018 by Melisa Front Desk Manager, Hotel Management
Shawn, thank you for taking time to review and provide your feedback. We appreciate your comments as they allow us to continue working on providing our guests with an excellent experience. In Hospitality
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2017
Pros: Late checkin
Cons: carpets
It's a good hotel for families. We would definitely stay again. The hot pool was out for maintenance in the morning.
Comment from Hotel Management
Dec 29, 2017 by Melisa Front Desk Manager, Hotel Management
Valued Guest, I would like to thank you for taking the time to review your stay. We appreciate your comments as they allow us to continue working on providing our guests with an excellent experience, I look forward to seeing you again in the near future, In Hospitality.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cupertino, CA

Sharon is the bomb!

Posted Dec 24, 2017
Sharon, at the front desk is great! Warm, humorous and helpful. From reassuring me over the phone that my reservation would not be cancelled because we were stuck in horrendous Christmas holiday traffic, to expeditiously handling our check-in, directing us to various services and answering all our questions when we finally arrived 4 hours later than planned. The room was as expected - clean and functional. Beds were comfortable, microwave, coffee maker, refrigerator and hairdryer all worked. Would definitely stay here again.
Comment from Hotel Management
Dec 27, 2017 by Melisa Front Desk Manager, Hotel Management
Auntie 6, Wow! What a wonderful review,we truly appreciate your business and your trust in us. I am very happy to hear that our Staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Cheers!!
1 out of 5
by A verified traveler from baltimore

Posted Dec 16, 2017
the room had been smoked in! no shower curtain, broken lamp
Comment from Hotel Management
Dec 20, 2017 by Melisa Front Desk Manager, Hotel Management
David, Thank you for taking the time to respond and provide your feedback. We appreciate your comments as they are an encouragement to our team and allow us to continue working on providing our guests with an excellent experience. In Hospitality
2 out of 5
by A verified traveler from San Diego

Posted Dec 13, 2017
Musty room. Told staff 4 times about person across hall smoking. Nothing ever done. Hallway smelled like a casino
Comment from Hotel Management
Dec 15, 2017 by Melisa Front Desk Manager, Hotel Management
Michael,thank you for taking the time to respond and provide your feedback. We appreciate your comments as they are an encouragement to our team and allow us to continue working on providing our guests with an excellent experience. In Hospitality