Ratings based on 756 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Smallest beds

Posted Mar 26, 2017
The desk staff is welcoming and hard working. The beds are tiny. They are stated as queen... but are closer to full. The bathrooms were not cleaned during our stay... only linens replaced. Selection for breakfast was robust but quality was merely ok.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

So impressed!

Posted Mar 25, 2017
We were so impressed! Beautiful hotel. Big, clean rooms. The staff was very friendly and professional. The free breakfast was amazing! More than the average hotel breakfast spread - waffles with fresh berries, roasted potatoes and sausage, and special touches like almond milk for those with dairy sensitivity. I originally questioned booking slightly outside of Nashville, but SO worth it. Already booked at this hotel for our next Nashville trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place to stay

Posted Mar 24, 2017
Staff was great, breakfast great, convenient to ball fields and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Enjoyed my stay

Posted Mar 7, 2017
Pros: The staff. The bed was also very comfortable.
Cons: The room was pretty clean, but the shower could've used a little extra cleaning.
This hotel was about 25 minutes from downtown, which was fine with me considering how much money I saved. For the price, the hotel was fine. There isn't anything that really stands out about this place, but if you're looking for an affordable, clean place to stay, I would recommend this hotel. Also, the staff were all very friendly and assisted me with the few requests I had.
Comment from Hotel Management
Mar 8, 2017 by Brian Kent , Hotel Management
Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to be of service to you in the future. Best regards, Brian Kent General Manager Hyatt Place Nashville/Hendersonville
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Motor home buying trip

Posted Mar 7, 2017
Pros: Location and cleanliness
Cons: I saw no need for improvement
Location: We were just in Hendersonville one night to purchase a motorhome, so we did no activities.
We were in Hendersonville overnight. The hotel staff was welcoming and friendly. Helpful with restaurant recommendations. Room was clean and well stocked. Breakfast was great with many choices.
Comment from Hotel Management
Mar 8, 2017 by Brian Kent, Hotel Management
Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. We appreciate the generous review and look forward to being of service to you in the near future. Best regards, Brian Kent General Manager Hyatt Place Nashville/Hendersonville
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice hotel super friendly staff

Posted Mar 6, 2017
We really enjoyed our stay we always like Hyatt place the breakfast was good and the staff at this location in particular was incredibly friendly and helpful
Comment from Hotel Management
Mar 8, 2017 by Brian Kent, Hotel Management
Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards, Brian Kent General Manager Hyatt Place Nashville/Hendersonville
5 out of 5
Recommended
for Everyone
by A verified traveler from Telford, TN

traveling

Posted Jan 30, 2017
My family was traveling to a seriously ill friends celebration of his life. We've had a bad experience at another hotel chain. I wanted to ensure a clean and comfortable nights stay. I did find that the bathroom arrangement with shower/toilet together was a bit small and could be used by only 1 person at a time.
Comment from Hotel Management
Feb 2, 2017 by Brian Kent, Hotel Management
Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. I am very sorry to hear of your friend's illness. I hope our staff was able to make your stay as pleasant as possible under the circumstances. We look forward to being of service to you in the near future. Sincerely, Brian Kent General Manager Hyatt Place Nashville/Hendersonville
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Pros: Large showers
Location: Close to nearby stores and restaurants
We had a great stay. Room was comfortable with nice sitting aera.
Comment from Hotel Management
Feb 2, 2017 by Brian Kent, Hotel Management
Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future. Best regards, Brian Kent General Manager Hyatt Place Nashville/Hendersonville
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean & Comfortable

Posted Jan 12, 2017
Excellent hotel, I plan to make this my 1st choice when traveling to this area.
Comment from Hotel Management
Jan 18, 2017 by Brian Kent, Hotel Management
Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards, Brian Kent General Manager Hyatt Place Nashville/Hendersonville
5 out of 5
Recommended
for Everyone
by A verified traveler

Need of hotel unexpectedly

Posted Jan 8, 2017
Needed hotel unexpectedly outside of Nashville. Staff were pleasant and kind. Room was comfy and spacious. Great price for the nice room.
Comment from Hotel Management
Jan 11, 2017 by Brian Kent, Hotel Management
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I appreciate the generous review and kind words. I will be sure to share with our staff. We look forward to being of service to you in the near future. Best regards, Brian Kent General Manager Hyatt Place Nashville/Hendersonville