Ratings based on 177 Verified Reviews

3.7 out of 5
68% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Clean, relaxed, peaceful, good rooms

Posted Jan 24, 2019 on Hotels
Very clean and brand new room. Good facilities and a nice relaxed feel about the place. Very healthy food and a nice place to be, would stay again.
5 out of 5
by A verified traveler

Excellent stay

Posted Jan 4, 2019 on Hotels
Very nice place, with lots to do and very nice food. The staff are excellent.
5 out of 5
by A verified traveler from Uk

Posted Nov 17, 2018
Totally brilliant stay. The hotel and spa have been recently renovated and are really beautiful. The food was amazing, the staff really helpful and it was such a lovely place to stay. I will be back!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2018 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2018 on Ebookers
5 out of 5
by A verified traveler

A must stay

Posted Nov 8, 2018 on Hotels
Amazing hotel great facilities and amazing food. Loved the use of the pool etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2018
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2018 on Hotels
3 out of 5
by A verified traveler

Had potential to be a lovely stay, will try again

Posted Sep 22, 2018 on Hotels
Took the opportunity to stay for business. Arrived late to a dimly lit car park. Night porter offered a lovely welcome and helped with my luggage. Unfortunately he could not tell me what facilities I could use, and that no one could confirm until 7am - too late for me. Breakfast isn’t served until 7:30am so once again too late for me. Comfortable room that needed a bit of attention to detail on the cleaning front; I was surprised to see mouldy tile grout in the bathroom and a dirty drinks tray. Due to the hour of arrival and departure I didn’t eat at the hotel so cannot comment on the food.
2 out of 5
by A verified traveler

Not a hotel for a business traveller

Posted Sep 21, 2018 on Hotels
Disappointed with this hotel. On arrival at the hotel you cannot help but be impressed, the building and its grounds look fantastic, sadly nothing else really lived up to this initial first impression. I was not staying for any king of relaxing spa treatment but merely an overnight stay whilst on business. The greeting was unfriendly, I wasn't even sure they had my booking as no one spoke once I had given my name. I was then given explicit details on how to find my room which surprised me until I left reception and then realised there are no signs for the bedrooms, Bar, Restaurant, pool etc the signs suddenly appear on a wall giving room numbers but are not clear how to follow them. I wanted to relax and went to the bar / restaurant only to find out they do not serve any alcoholic beverages, the waiter said "this is Champney's" as if this should explain everything to me. The room was fine but the hallways were dated and in need of repair and a lick of paint. Whilst leaving the following morning (it had been raining) the concrete / stone paving stones were like an ice rink which I only found out when I ended up on my rear end after stepping onto these.