Ratings based on 155 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2017 on Hotels
4 out of 5
for Everyone
by A verified traveler from Travellers from Canada

Posted Aug 6, 2016
Nice central place to stay. Prices are great the hotel was very clean. And staff very friendly. Breakfast which was included in the price was excellent and parking fees were also a great price! Loved Heppenheim .... Beautiful little town and wish we had more time there!
Comment from Hotel Management
Aug 11, 2016 by M, Hotel Management
Dea Guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards Dirk Sönnichsen General Manager
4 out of 5
by john from west bend, wi

comfortable hotel near the altstadt

Posted Aug 1, 2016 on Hotels
spent much time in the altstadt, pleasant open air wine and beer cafes, small cafe and patio at hotel, room comfortable w/ ac, only small snag was room construction from us from 10 am to 6 pm
4 out of 5
by Steven from London, England

Nice Stay, Nice Staff, Nice Locals

Posted Mar 24, 2016 on Hotels
Hotel was nice, Staff very friendly and accommodating, Breakfast was fantastic (buffet style, perfect). Downside to hotel was no cafe, food, other than for breakfast (which was fantastic). Local Italian place was super good, location was wonderful, locals were all friendly. We selected hotel online based on decent price and dog friendly, and we were happy overall with hotel and would stay there again. Just a shame guest cant have lunch or dinner at hotel. We were pleased that the hotel had smoking rooms available, which made our stay even better, plus they had a smoking area just outside on nice small patio. Good place to stay !!
4 out of 5
by Bhavneesh

This traveler left a rating score only Posted Oct 22, 2015 on Hotels
4 out of 5
by Flemming from Vissenbjerg

Still a good hotel...

Posted Dec 30, 2014 on Hotels
Still an Allright hotel with a good breakfast:-). Can only recommend it. Has been there a lot of times and a cheap place to put your car in the basement
4 out of 5
by Jonas

This traveler left a rating score only Posted Jul 30, 2014 on Hotels
3 out of 5
by Glenn2605 from London

Ok, but limited facilities

Posted May 25, 2014 on Hotels
This was a business trip, there were no tea/coffee making facilities and also the mini fridge was empty - sometimes it's the little things that count. If you are looking for a single stay it is fine but wouldn't want to stay much longer..
5 out of 5
for Couples
by Robert from Liverpool

Sixth visit

Posted Jul 26, 2013
Pros: Location, comfort, staff.
Cons: Just a minor thing: we had a double room and on one side of the bed, there is no bedside table and no light switch. The bed is too close to the wall.
Location: Perfect. Right by the Altstadt and a five minute walk to the main pedestrian street yet also on a main road giving access to main routes.
This was our sixth visit and the hotel didn't disappoint. We always enjoy visiting Heppenheim. It's beautiful and the people are friendly. Neighbouring towns such as Bensheim, Weinheim and Lampertheim are worth a visit, as is the Odenwald with gems such as Erbach and Michelstadt less than an hour away.
5 out of 5
for Everyone
by A verified traveler

great for visiting the beautiful area ofHeidelberg

Posted Apr 25, 2013
Pros: Pleasant staff. Great breakfeast
Cons: Hotel needs WiFi
Location: great /in town
The Hotel is in a great location, close to everything