Ratings based on 290 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from london
Good central locationPosted Feb 6, 2018
The hotel was ok but facilities were a bit lacking considering the star rating. No ironing board only coffee machine no complimentary water provided. The pools were not open for the time of my visit.
for Everyoneby A verified traveler
Hotel with car parkPosted Jan 3, 2018
Pros: Location near pedestrian mall with shops and restaurants. Car park (limited). Attentive and friendly staff.
Cons: Concierge to help with bags especially at the steep entrance stairs.
Location: Excellent archaeological museum around the corner. Pedestrian mall where you can view the Morosini Lions fountain, shop and enjoy the restaurants.
Chose this hotel as it comes with car park. However, it's across a street (i.e. not attached) and limited in space, although we were there off peak period and never had problems finding a space. The hotel itself looks new from inside. Check in was done speedily. No concierge to help with bags as other hotels we stayed in Greece...so Asian tourists used to this service should take note. Need to stop car in front of hotel to drop off bags before circling around to park the car at their open air car park. There's a barrier there that is remotely operated by the receptionist...so do inform them if you're driving in. Nice restaurant where we had dinner and breakfast. Same manager served us for both and was very attentive. Hotel was around the corner from Archaeological Museum and near pedestrian mall with lots of restaurants and shops. Convenient since can walk there as getting parking anywhere around the mall is next to impossible. You can find the Morosini lions fountain at the mall. The room seems a bit cramped with 3 beds but the bathroom was adequately sized. Decent wifi speed and TV size. Facing port. Iron and board available. Nice showers.
for Everyoneby A verified traveler from maryland
Good placePosted Dec 31, 2017
Nice hotel & conveniently located. Easy walk to the old town and to the harbor. Staff is super friendly and helpful
for Everyoneby A verified traveler
Great staff and they were very helpful.Posted Dec 27, 2017
Pros: The friendly staff and good breakfast.
Cons: Room setup to include the type of bathroom based on the customers staying.
Location: Shopping, food, museums, walking along the pier.
Even though it rained when I arrived the hotel staff was very nice and accommodating. They had umbrellas for me to use when I wanted to venture out. They were also very knowledgeable on places to go and how to get there. The staff made this stay even better than I expected.
by A verified traveler from Brooklyn, NY
Posted Dec 10, 2017
The hotel is perfect for people traveling for business.
for Everyoneby A verified traveler from Toronto, Canada
ExcellentPosted Nov 20, 2017
This hotel had a perfect location and was beautiful. Good amenities, beautiful rooms, we were really impressed. Would definitely recommend. Breakfast was also included and was great. Only stayed 1 night but would definitely stay there again!
for Everyoneby A verified traveler from New Zealand
Modern Comfortable HotelPosted Nov 14, 2017
Modern comfortable hotel only 5 minutes walk from the Heraklion archaeological museum and a short walking distance further into the city centre. Shops and restaurants nearby. Hotel is clean, comfortable and the staff were friendly and very helpful.
Posted Nov 8, 2017 on Hotels
for Everyoneby A verified traveler from Tulsa, OK
Wonderful!Posted Nov 6, 2017
This hotel was everything we hoped for and more! Pleasant and accommodating staff, great location, great price, and the food! OH THE FOOD!!! Best hotel breakfast I've ever had! We had room service the last night of our stay and it was delicious. Every staff member was quick to help with any and all of our questions. They made great food, site seeing, hiking, and shopping suggestions. We will definitely be back to Aquila Atlantis very soon!
for Everyoneby A verified traveler from los angeles, california
Great location!Posted Nov 3, 2017 on Orbitz
Great location close to the museum and the center. Staff very helpful Easy in and out of town and close to airport. Easy parking