Outdoor pool

Reviews of Artemis Hotel Apartments

4 out of 5
Artemis Hotel Apartments
Kosti Palama 5, Hersonissos, Crete Island

Reviews

6.8
Rating 10 - Excellent. 10 out of 50 reviews" "
Rating 8 - Good. 15 out of 50 reviews" "
Rating 6 - Okay. 13 out of 50 reviews" "
Rating 4 - Poor. 6 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 7 nights in Sep 2018

6/10 Okay

L, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
rooms were nice
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated area. Staff were super helpful and very nice. Location of hotel was close enough to the main strip of restaurants, yet far enough to make it a good evening stroll. Definitely would recommend for students traveling on a budget
Stayed 3 nights in May 2018

2/10 Terrible

CHRISTINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most awful hotel ever. Would not recommend it to anybody. Not a 4 star hotel, barely 1 star. The hotel is under maintenance. Manager was rude and arrogant. Booked a room with sofa bed and found a stretcher with a 3cm mattress. Asked him for another room and he asked me for another 30 euro per night. Paid him in cash for 45 euro instead of 90 euro without a receipt so that he wouldn't pay extra taxes. Buffet breakfast was a plate with 3 slices of cheese and ham, sliced bread for toast, and terrible coffee. The pool was empty and the rooms were full of mosquitoes. All day long were doing maintenance, could not rest even for 5 minutes.

4/10 Poor

Jay, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities
Not quite what you see in the photos
Good location, half the staff friendly half not! Pool very small but clean and quiet. Breakfast awful, there was only bread to fill up on, tinned peaches! although fresh fruit everywhere around the resort. Limited cereal and pastries rock hard and small. Orange cordial to drink. Room big enough for a family of 4 but kitchen area unsafe and unclean, shower flooded the bathroom as broken and fridge leaked.
Stayed 7 nights in Aug 2017

10/10 Excellent

Louise , Hertfordshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to stay in the best location
I don't think it would've been possible to pick a better place to stay, both in terms of the hotel itself and its location. Nothing was ever too much for the hotel staff- they were always friendly and warm and willing to give advice and help. The rooms were cleaned impeccably every single day (which put us all to shame!) by the lovely staff, and the breakfast was amazing- there was something for everyone. I enjoyed relaxing by the pool and lying on the sunloungers- the outside space was the perfect size, and always clean and tidy. Hersonissos was the best location for my friends and I (all 18 years); the atmosphere was so exciting, it was right by the sea, full of restaurants and bars and central to so many other places in crete- you could easily pick up coaches a few metres from the hotel door and travel to the most beautiful islands. I cannot recommend Artemis Hotel highly enough- it made the holiday and I would love to return some day.
Stayed 7 nights in Jul 2017

6/10 Okay

PNINA

Stayed 1 night in May 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was fine, had everything you needed for a short stay & was air conditioned. However members of staff were rude & unkind.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient hotel
Staff tried to be helpful. Wifi only worked in lobby. Air Conditioner was weak and leaked water frequently. I almost slipped on this on the middle of the night. Breakfast was so-so.

2/10 Terrible

James, Bristol

Disliked: Cleanliness, property conditions & facilities, room comfort
Faulty towers
Stayed at this hotel for one night out of the six booked!!! Nothing like the pictures at all!!!!!! Was a budget hotel if that!! Feel bad as the owner and staff are very polite, and nice people we felt bad booking another hotel and doing a runner ( we had paid in full before hand by the way so effectively paid twice!) our room was small air con in one bedroom which we let the children stay in due to the heat! Room had two small balconies no child proof locks three stories up three other small hotels over looking us so no privacy unless the curtains were shut! A family turned up at 10pm at night and left at 3am and everybody could here them with their screaming three year old! Pool is tiny and only gets sun at 9am. the room looked clean when we walked in then I found four empty bottle of wine in the cupboard!! Only upside was it had hot water! And a beach two mins away. Was expecting manual from Faulty Towers to turn up!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice/cheap hotel
I spent 4 days there. the room was large, suitable for a couple with a kid. The reception was friendly. hotel close to the seaside... nice. to be recommended.

10/10 Excellent

etheban, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfect location
Very nice hotel, very clean and friendly staff. Nice location and great room rates.

10/10 Excellent

alan, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing place to be based
i walked in to a home rather than a holiday let. plenty of room in apartment.

10/10 Excellent

Anna, St Petersburg, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!!!
The time, we spent in this hotel, was really fantastic! Strongly recommend Artemis Ap. to everybody.

4/10 Poor

Giuseppe Lorenzo

Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Agréable et super, personnel accueillant et sans aucun problème
Stayed 4 nights in Sep 2020
Response from Konstantin on Sep 21, 2020
Merci beaucoup mes amies. A bientot

2/10 Terrible

Ali Tawfic

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from konstantin on Sep 21, 2020
I respect your opinion.But to not let you to invite someone not client of the hotel in your room it is a covid 19 rule as i explain to you...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
personnel rien à redire très gentil, chambre bien, entretien bien, seul bémol la partie fonctionnelle de la cuisine. Petit déjeuné simple mais suffisant. Petit manque d'insonorisation de notre chambre. Hôtel bien placé.
Stayed 11 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Oct 2018

8/10 Good

K-D, H N Brandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Anlage war sehr sauber, das Personal war freundlich, die Zimmer gut ausgestattet und sauber.das einzige Manko war das Frühstück keine Abwechslung die zwei Toaster waren zu klein um den Andrang zu bewältigen, dadurch dauerte es sehr lange bis man seine Toast emdlich fertig hatte, Die Lage zum Strand war wie beschrieben.
Stayed 3 nights in Sep 2018

4/10 Poor

Rico, Hessen

Disliked: Staff & service
Frühstück katastrophal, unfreundliches Personal
Das Personal ist die absolute Katastrophe. Unfreundlich, Gäste bekommen beim Frühstück nicht einmal „Guten Morgen“ gesagt und bei Fragen bekommt man nur freche Antworten, sodass man sich schon fast für Fragen entschuldigen möchte. Das Frühstück war ungenießbar, wir haben uns unser Frühstück im Supermarkt gekauft und mit an den Frühstückstisch gebracht. Der Kaffee war ganz gut, allerdings ist nur Filterkaffee im Angebot. Bei der Anreise sagte man uns im übrigen, dass die vor Ort zu zahlende Tourismuspauschale 3€/Tag beträgt. Da in unseren Expedia Unterlagen 0,50€/Tag stand, haben wir den Manager freundlich darauf hingewiesen, dies bei Expedia doch bitte zu ändern, worauf wir die Antwort bekamen, dass das doch nicht sein Problem und Aufgabe sei und wir dies ja tun können... unglaublich.. Wir würden das Hotel auf keinen Fall weiterempfehlen!
Stayed 5 nights in Sep 2018

8/10 Good

Elena, Lecco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in centro , ma fuori dal caos dei locali notturni. Noi abbiamo soggiornato nel appartamento ,molto spazioso con due camere grandi con balcone.Colazione accettabile ,pulizia ottima .Il sig.Gianni parla in italiano è stato molto cortese è disponibile.
Stayed 9 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
établissement moderne proche des commerces et des bars ambiancieux.
Stayed 6 nights in Aug 2018

8/10 Good

Draga, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gämütliches Haus in Strandnähe
War sehr angenehm...gute Frühstück Sehr freundliches Personal und sehr gemütlich
Stayed 7 nights in Jul 2018

6/10 Okay

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
מאכזב
החדר היה נורא קטן ולמרות שהזמנו חדר ושילמנו עבור שלושה גבו מחיר מלא על תינוק קיבלנו חדר לזוג ודרשו סכום נוסף להוסיף מיטת תינוק לצערי גם הוטלס לא עזרו במיוחד ולא התייחסו לתלונתי
Stayed 4 nights in Jun 2018

6/10 Okay

sergio, milan, Italy

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location near to the Sea and near to the restaurant.
Stayed 7 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness
stets bemüht trotzdem nur so naja
Gute Lage, schön frisch renoviertes Luxary Room, Personal war sehr freundlich und bemüht.... Leider werden die Handtücher nur alle drei Tage gewechselt, dreckige Gläser werden wenn überhaupt im Waschbecken einmal durchgespült und richtig gut saubergemacht wurde die Woche über auch leider nicht. Das Frühstück war leider sehr minimalistisch und keinesfalls abwechslungsreich (Filterkaffee, Toasbrot, so gut wie nie Obst) Zudem waren die anderen Gäste ziemlich Laut, sind nachts in den Pool gesprungen, der nun man direkt vor unserer Tür war...also für Junges Partyvolk ist dieses Hotel mit Sicherheit empfehlenswert Zusammenfassen kann man sagen, dass wenn man nicht viel Zeit im Hotel verbringen will ist es okay
Stayed 7 nights in Jun 2017

2/10 Terrible

Mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à fuir
le plus mauvais hôtel que l'on ai fait sur 13 hôtels en 15 jours gérant peu agréable et refusant toute critique piscine et chambre salle lit non fait et que l'on a du faire nous même... Il y a mieux dans cette gamme de prix

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Le personnel est tres bien simplement la piscine n'est pas expose au soleil et est au milieu de l'hotel

6/10 Okay

Sami

Liked: Cleanliness
Fine price vs. quality, close to beach boulevard
Close to beach boulevard. Ok on all fronts and worth the money. Breakfast could use an upgrade or at least some variety throughout the week, but ok on this price range. Willing to recommend this, but might look for a better alternative in the future.

2/10 Terrible

virginie, mulhouse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decu
hitel oas du tout a la hauteur des prestations sois disant proposer petit dejeuner insuffisant trés decu par l'ensemble de l hotel

2/10 Terrible

voyageur , paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel horrible à eviter
N'y allez surtout pas les photos sont mensongères, les prestations n'existent absolument pas. Le gérant est arrogant et n'accepte la critique. Le petit déjeuner est horrible pas de cacao ou lait chaud, pas de viennoiseries, café sans goût. La demi-pension inexistante, cet établissement n'a même pas de cuisine, la nourriture provient d'un prestataire extérieur qui la fait parvenir dans un coffre de voiture dans des boîtes en plastique réchauffées au micro-onde. La piscine est un nid à microbes(voir les photos) Malheureusement je me suis fait avoir par les commentaires positifs rédigés vraisemblablement par le gérant lui même. Un conseil n'y allez pas. Semaine du20/08/2016
Douche
Drap
Plaque de cuisson!!!!!
Mobilier

6/10 Okay

JLouis, Tours

Liked: Staff & service
Disliked: Room comfort
hôtel calme proche plage
accueil très sympathique par le veilleur de nuit à 3h du matin;(et personne qui sait très bien nous conseiller sur les sites a ne pas louper); bonne situation pour sillonner à l'Est de l'ile et au centre le responsable parle français équipements un peu vieillots et surtout le3éme couchage

6/10 Okay

l, paris

Disliked: Staff & service
Bon sejour
Bonne expérience et à refaire très belle ile pour les vacances ,beaucoup de chose à visiter

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bon hotel famillial
Nous avons passé 5 jours dans cet hôtel avec notre fils de 2ans. Accueil merveilleux et service exceptionnel. Propreté impeccable et bon conseils pour notre séjour en Crète. Je recommande chaudement et reviendrai avec plaisir.

10/10 Excellent

Maria Mandakini, Hann.Münden, Niedersachsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Apartement in Hersonissos
Mein Aufenthalt ging über 3 Tage und ich hätte auch gern verlängert. Da ich ein Auto gemietet hatte, war ich lange unterwegs. Am Desk wurde Anteil genommen. Das Apartement selbst war großzügig und sehr ansprechend mit der Möglichkeit zu kochen. Der Weg zum kleinen Supermarkt und anderen Geschäften sind in guter Reichweite. Ebenso die Restauents mit netter Bedienung, die auch individuelle Wünsche berüchsichtigt (z.B. vegetarisches Menü). Es ist auch sehr gut geeignet für Familien. Von kleinen Restaurant-Tischen kann man den Strand und das Meer genießen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Gute Lage, aber Appartement sind eher alt....
Wahrscheinlich habe ich von dem Appartement zuviel erwartet, denn diese sind wirklich sehr in die Jahre gekommen und es wurde auch nichts renoviert, ebenfalls sind die Zimmer recht hellhörig (Steinboden). Die Lage ist recht gut, nur etwa 100 Meter bis zum Strand. Zur Ausstattung, wir haben da nicht gekocht, z.B. war das Essbesteck noch sehr klebrig und nicht abgewaschen, wahrscheinlich vom Vorgänger und bereits hatte das Besteck Rost angesetzt, auch die Kochplatten waren sehr rostig und alt. Was man auch verbessern könnte war das Wasser zum Duschen, zur Hälfte kam nur kaltes Wasser und auch dieses war plötzlich weg, somit kamen nur noch einzelne Tropfen aus der Brause "warten", ebenfalls funktionierte das Internet nur zur Hälfte der Zeit und dann seeeeeeehr langsam! Das Personal war aber sehr nett und jeden zweiten Tage bekam man frische Tücher ins Zimmer.

8/10 Good

Anne, Dresden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegtes Apartmenthaus in Strandnähe
Gepflegtes Apartmenthaus in Strandnähe mit kompetentem, kinderfreundlichem Team, ideal für den Kurzurlaub zwischendurch.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Roger Sandbakk, Bergen, Norway

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what we expected!
We had booked five days at Artemis after staying in different hotels through the island. We came from a two-day stay in Ierapetra at Astron Hotel, a 3 star hotel. This hotel was refurbished in 2010 and was really excellent. Artemis has 4 stars, nice pictures and great reviews, so we had high expectance when we arrived. We were greeted by the owner, a really nice guy who even lent us his Mac charger. But; we were really taken by surprise when we entered the apartment. It was not a 4 star impression, the whole standard was old and worn down. Well kept, I’m sure, but still old. We realized soon that we did not want to spend the second half of our holiday in this apartment, so we booked a new apartment at a different hotel. The pictures on the Hotels.com website ARE taken in the apartments, but they do not tell the full story unfortunately. Creative angles and zooming I would say. It’s hard to believe that this is a 4 star hotel! All our money down the drain, will of course never stay here.

10/10 Excellent

DANIEL M, TOULOUSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Nous venons de passer 4 semaines en juin à Hersonisos, logés dans cet appart hôtel en tous points remarquable, situé au calme à 200 mètres de la plage et en plein centre ville.. Malgré une période plutôt longue hors de chez nous , nous avons eu l'impression d'être logés en famille tellement l'accueil y est chaleureux et amical. Kostas et son père sont disponibles à tout instant pour nous rendre le séjour le plus agréable possible. L'appartement est vaste (50 m2), utilisable facilement pour 4 personnes, avec un grand balcon ensoleillé et un coin cuisine bien équipé dans le salon. L'hôtel parfaitement entretenu. Le ménage est fait chaque jour, le linge de toilette changé tous les 2 jours et les draps tous les 4......Mieux que chez soi et sans aucun effort;;;; DE VRAIES VACANCES. RAPPORT QUALITÉ/PRIX EXCEPTIONNEL Nous attendons déjà de revenir avec impatience.

10/10 Excellent

Karine et Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand appart avec balcon merveilleusement situé
Ce grand appartement de 55 m2 avec cuisine équipée et double balcon est merveilleusement situé : la plage est à 50m; le front de mer avec d'innombrables restaurants, bars et boites à 2 mn à pied (mais l'hôtel est suffisamment en retrait pour être au calme); commerces et locations de voitures à 2 pas. Le ménage est fait tous les jours, Kostas le manager est toujours prêt à rendre service. Nous avonc passé un merveilleux séjour de 2 semaines et nous recommandons fortement cet hôtel dont le rapport qualité/prix est imbattable. Par ailleurs si vous louez une voiture pour visiter l'île, le fait d'être à Hersonissos permet de rayonner facilement dans toutes les directions.

8/10 Good

Matel2012, Paris, France

Liked: Staff & service, property conditions & facilities, room comfort
Tres bon sejour
Personnel tres tres simpa - Hotel ayant un bon rapport qualité-prix - Ne pas s'attendre au confort d'un **** francais - Bien annoncé si vous souhaitez un lit double...