Non smoking room filled with smoke
Posted Oct 31, 2016 on Orbitz
I requested a non-smoking room, and the room I got was non-smoking but smoke came in through the ventilation system (even when the A/C was off). I complained to the front desk and they said they would take a look at my room that day. I don't think they did anything because it got worse that night. The next day they said it might be coming from another room and even though all the rooms in the hotel are non-smoking, they said there was nothing they could do about other guests smoking in their room. I ended up covering the vents with plastic bags because the smoke was so bad!!!!!
The Orbitz page lists Airport transportation as a feature, but when I showed this to the hotel staff they said it was wrong and they don't offer it.