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Kastro Hotel

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Standard Triple Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Standard Triple Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Overview of Kastro Hotel

Kastro Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Bar
Map
Theotokopoulou 22, Heraklion, Crete Island, 71202

Explore the area

  • Popular LocationHeraklion Loggia3 min walk
  • Popular LocationHeraklion Archaeological Museum7 min walk
  • Popular LocationHeraklion Port16 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)5 min drive

Room options

About this area

Heraklion

Kastro Hotel is located in Heraklion. Historical Museum of Crete and Natural History Museum of Crete are cultural highlights, and some of the area's attractions include Watercity Waterpark and Dinosauria Park. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Monastery of St. Peter and St. Paul - 2 min walk
  • Heraklion Loggia - 3 min walk
  • Heraklion Town Hall - 3 min walk
  • Heraklion Archaeological Museum - 7 min walk
  • Heraklion Port - 16 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • Cooking with love - 2 min walk
  • Ouzeri Tou Terzaki - 2 min walk
  • Pizzeria Pesto Da Claudio E Alessandro - 3 min walk
  • Via Pastarella - 3 min walk
  • Beer o' clock - 3 min walk

About this property

Kastro Hotel

3-star hotel
Heraklion Port is located near Kastro Hotel, which provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Express check-in, smoke-free premises, and tour/ticket assistance
  • Luggage storage, a TV in the lobby, and a 24-hour front desk
  • An elevator, a front desk safe, and multilingual staff
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All guestrooms at Kastro Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, free infant beds, and daily housekeeping

Languages

English, German, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 98 ft (EUR 8 per day); discounts available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massages

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe (surcharge)
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

94% of travelers were happy with check-in
Check-in from 1:30 PM - 11:30 AM
Express check-in

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 8 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 1039K013A0004400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Is Kastro Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kastro Hotel?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Kastro Hotel on Nov 1, 2022 start from $56.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Kastro Hotel?

Check-in is from 1:30 PM - 11:30 AM.

What time is check-out at Kastro Hotel?

Check-out is at 11:00 AM.

Where is Kastro Hotel located?

Situated in Heraklion, this hotel is within 1 mi (2 km) of Monastery of St. Peter and St. Paul and Heraklion Port. Heraklion Loggia and Heraklion Town Hall are also within 5 minutes.

Can I cancel my reservation for free at Kastro Hotel and receive a full refund?

Yes, Kastro Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Kastro Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 254 out of 523 reviews
5 - Excellent 49%
Rating 4 - Good. 216 out of 523 reviews
4 - Good 41%
Rating 3 - Okay. 44 out of 523 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 523 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 523 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Mai-Lee
Stayed 1 night in May 2022

5/5 Excellent

Barry
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent City Centre Hotel
2nd stay at this lovely City centre hotel. Staff are great and rooms very clean. Good beds and A/C. Lovely roof terrace to catch the sun too. Breakfast not the best but the location more than makes up for any shortcomings. 1 minute and you are in the centre and close to the port. We will be back again
Stayed 2 nights in May 2022

3/5 Okay

Emily
Liked: Cleanliness, property conditions & facilities, room comfort
The location of this hotel was perfect as it was near to the central shopping
Stayed 1 night in Apr 2022

4/5 Good

Genevieve, Mount Morris
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No free parking and very narrow streets
Stayed 1 night in Oct 2021

5/5 Excellent

Hazel
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Mouhamadou
Stayed 2 nights in Sep 2021

5/5 Excellent

Avanel
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is central and the room was lovely and modern. My bed was so comfortable and the place was so clean. Everyone who works here is so hospitable. They were always willing to help and answer my questions. The breakfast was on point also. I was so sad to leave but will definitely be back.
Stayed 2 nights in Sep 2021

5/5 Excellent

Andrew
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideally situated small hotel to stay in central Heraklion. Charming owners, very good breakfast. We’ve stayed here before & I hope we will again. Great value.
Stayed 1 night in Sep 2021

5/5 Excellent

Trine
Stayed 2 nights in Jul 2021

5/5 Excellent

Cristina
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing, hotel and breakfast was amazing. Forgot to call my cell company about my travels and didn’t have GPS when I arrived. Staff guided me over phone to hotel
Stayed 1 night in Aug 2021