Ratings based on 423 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff UK

Near harbour and bus station good views

Posted Nov 16, 2017
Hotel in good position. Quiet comfortable , little tired but good value. Staff very nice and helpful.Food a bit limited no cereals, cooked a bit dried up but ok otherwise.
Comment from Hotel Management
Nov 18, 2017 by Marin dream hotel team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Good Value

Posted Oct 22, 2017
Very happy with the service. Very handy to the port and central Heraklion.
Comment from Hotel Management
Nov 13, 2017 by Marin dream Hotel team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent location.

Posted Oct 12, 2017
Pros: Location, breakfast
Cons: Room cleanliness
Location: Loads to do nearby
Hotel staff were excellent, breakfast was very good, brilliant location for the town centre. Disappointed with the room. Although adequate it was shabby and not cleaned to the standards I would expect. The balcony was so small there was no table on it. Planes passed right over on a regular basis though this will happen with any hotel in the area. I don't wish to sound too negative, over all we had a pleasant stay.
Comment from Hotel Management
Nov 13, 2017 by Marin dream Hotel team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Basic basic hotel room. Good to great staff. Breakfast was wonderful.
Comment from Hotel Management
Nov 13, 2017 by Marin dream hotel team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager
3 out of 5
by A verified traveler

Posted Sep 24, 2017
Good location-close to bus station and ferry station. Staff were friendly. Mildew on shower doors and shower didn't drain well so you stood in a couple inches of water. Comforters on bed had some stains.
Comment from Hotel Management
Nov 13, 2017 by Madin dream Hotel team, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager
5 out of 5
by Stephen

Great location!

Posted Sep 9, 2017 on Hotels
Perfect location, near ferry, bus and restaurants. Wonderful breakfast.
Comment from Hotel Management
Sep 16, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! ! Best regards Manolis Kalaitzakis hotel manager
3 out of 5
by A verified traveler from uk

Convenient to port

Posted Sep 6, 2017
Chose this hotel because it was close to the port and it was cheap. Only stayed two nights and for the price it was ok. Location was good 10 minute walk to port and 5 minutes into town centre. Hotel room was small, dated and dark with a side street aspect. No doubt rooms on the front would have been better. Views from roofto restaurant were very nice.
Comment from Hotel Management
Sep 11, 2017 by Marin dream Hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis (Mr.) Manager Marin dream Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Nice And Central...

Posted Sep 4, 2017
Pros: The location and the pleasant staff especially at reception; we were made to feel very welcome.
Cons: A good cut and polish really. Some have said the hotel was dated. Not sure I agree. A damned good lick of paint would do the trick.
Location: The Venetian Fortress was interesting as was Knossos Palace. The restored Dominican church and monastery of Saints Peter and Paul is worth a visit.
A nice enough place to stay. Are there better to be had in that location at that price? Probably not. The staff were excellent, their English was very good (as were the other popular languages I'm sure). The room service was also very good where the rooms were cleaned daily. The shower is small but quite powerful with plenty of hot water. The breakfasts were also good with a wide variety and the broadband wi-fi was first class. There are a couple of caveats I'm afraid: The rooms, whilst functional, were quite small and are in real need of a some TLC. The in-room entertainment (TV and cable) was dated and had little by way of variety - they're still using tube TVs and coax cables! Overall not a bad place to stay, it just needs bringing into the 21st century.
Comment from Hotel Management
Sep 11, 2017 by Marin dream Hotel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager
5 out of 5
by himanso

Conveniently located close to the ferry

Posted Sep 3, 2017 on Hotels
Excellent breakfast at the roof top restaurant.nice size rooms
Comment from Hotel Management
Sep 9, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! ! Best regards Manolis Kalaitzakis Hotel manager
4 out of 5
by Cherie

Good well priced hotel with great service

Posted Aug 23, 2017 on Hotels
Great hotel in excellent location close to all main attractions and ferry and buses . Lovely view of the harbour good breakfast well priced comfortable room. Excellent service the office stored our bags for 4 days which was really appreciated a good hotel.
Comment from Hotel Management
Aug 26, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Thanks for letting us know. Best regards Manolis Kalaitzakis Hotel manager