Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
67% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Fint hotell med privat strand

Posted Aug 21, 2016
Hotellet og området var kjempe fint. Det som manglet var service innstilte ansatte. De smilte aldri og det virket som de hatet jobben sin. Hvis de ansatte hadde vært mer serviceinnstilt hadde oppholdet vært mye bedre. Maten var også veldig dyr på hotellet, vi spiste middag i landsbyen ved siden av hotellet.
3 out of 5
by A verified traveler

Wir waren enttäuscht von diesem 5 Sterne Hotel

Posted Oct 4, 2015
Pros: Die Anlage, aber ansonsten wirklich nichts.
Cons: Die Sternebewertung korrigieren. Es ist ein 3-Sterne Level und nicht 5-Sterne.
Location: Es ist ein kleines Zentrum um die Ecke mit Restaurants und Geschäften. Allerdings wird es nach 3 Tagen langweilig. Heraklion ist sehr weit.
Das Hotel wird mit 5 Sternen angezeigt, ist aber eher auf einem 3 Sterne level. Am ersten Tag mussten wir den Zimmerservice anrufen damit das Zimmer noch einmal gereinigt wurde. Es war noch der Dreck von den Vorgängern im Zimmer. Staub, Krümel auf der Couch, Flecken auf der Bettdecke. Es war einfach schmuddelig. Musste den Reinigungskräften sagen, das gereinigt werden musste, da sie nicht von selbst gesehen haben. Service war nicht so gut. Frühstück war langweilig. Der frisch gepresste Orangensaft wurde gehütet wie ein Schatz und nur nach mehrmaligem Nachfragen serviert mit einem angenervten Gesicht. Ansonsten ist es eine schöne Anlage mit viel Grün und Natur. Wir würden dieses Hotel nicht noch einmal buchen.
5 out of 5
by A verified traveler from potters bar

Relaxing and comfortable

Posted Sep 26, 2015
Pros: Rooms, views, pool proximity to good tavernas and shops
Cons: Snack resteraunts by pool - non existent There were towels by the pool, but there was no-one available to get them most of be time
Location: The bay was very close by, plenty of tavernas and lots of good jewellery and leather shops. Easy bus ride to Heraklion.
Enjoyed my stay very much. Staff very helpful. Upgraded to art hotel - room lovely - 2 bathrooms comfortable beds and lounge. Beautiful balcony overlooking the sea and a pool with fish. Breakfast very good, plenty of choice and very attentive staff. Pool lovely some of the beds over the water and with mattresses. Resteraunts in the hotel overpriced, but plenty of good, cheap tavernas by the bay.
5 out of 5
by Avi from Tel aviv

Posted Sep 22, 2015 on Hotels
Was very good
4 out of 5
by A verified traveler

Our stay at the Out of the Blue

Posted Sep 13, 2015 on Hotels
The room was good but there were a few things that were just off about the place. It tries to be an all-inclusive hotel (we didn't have the all-inclusive package) however the execution just misses the mark in places. It was a spacious room and a wonderful patio. However the shower knob was broken, a few fixtures were not properly installed, and the bed was pretty hard. They don't provide complementary shampoo and conditioner, instead there is a liquid shampoo/body wash that is fixed to the wall of the shower which wasn't as easy to use. Otherwise the private beach was nice. The public beach is also extremely close as well as nice restaurants nearby. The breakfast was expansive with plenty of options. There was a free hour of wifi each day but the speed was very slow. Even if you paid additional for all day internet the connection was still very slow. Bottom line it is a nice hotel to relax by the beach.
1 out of 5
by TAOUFIK from Paris

Grosse Arnaque

Posted Sep 10, 2015 on Hotels
Grosse arnaque ce n'est pas un hôtel 5 étoiles mais plutôt un 3 étoiles donc pas de service. Pas de wifi gratuit tandis que lors la réservation on nous dit qu'il est compris dans le séjour. Bref allez ou vous voulez mais pas dans cette hôtel.
3 out of 5
by Paul from Kent

Mixed

Posted Aug 18, 2015 on Hotels
Front of house staff, reception in particular, were dreadful and frankly should all be replaced. Pretty good facilities but woefully understaffed and staff not trained well, quite rude actually. Restaurants very mixed, of the choices, Greek / Breakfast terrible, H20 mostly good with excellent female manager trying very hard, Italian good quality food but no real thought given to dishes. Rosemary and Salt lovely setting and food good.
4 out of 5
by A verified traveler from Birmingham

Lovely hotel with Private Beach

Posted Jul 3, 2015
Pros: Location and Private Beach
Cons: Vegetarians breakfast
Location: Good
Loved the experience, the view from the hotel was amazing. Private beach was the highlight. Cant complain. However would say the variety for vegetarians were limited but happy overall.
4 out of 5
by A verified traveler from lyon

hôtel très, bien conforme aux images présentées

Posted Oct 24, 2014
Pros: l'espace, la plage dans la crique avec les jeux dans l'eau
Cons: avoir du personnel parlant le français pour l'accueil des petits
Location: Héraklion, le palais de Knossos, balade en bateau
Complexe hôtelier varié qui permet une impression globale d'espace malgré le monde présent, ressenti uniquement au moment des buffets, dont il suffit d'éviter les horaires de pointes. Nourriture correcte assez variée et possibilité d'autres restaurants sympa, spectacle proposé de qualité. Un bémol : très peu de francophone surtout dommage pour le centre d’accueil des petits : russe ou anglais pas de français parlé
5 out of 5
by דניאלה

גן עדן

Posted Oct 3, 2014 on Hotels
מקום מדהים ויפיפה, חזרנו מחופשה בת 5 ימים. הכל היה מעבר למצופה, שירות אדיב, אוכל ומיקום מעולים. שווה כל שקל