Ratings based on 34 Verified Reviews

3.5 out of 5
60% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

⭐️⭐️⭐️ Hotel with ⭐️⭐️⭐️⭐️⭐️ Staff

Posted Oct 5, 2016 on Hotels
The hotel is tired,the beds are a small double, the bed linen and bath linen is old and small.very basic rooms. Can't fault the staff, from the manager to the girls and the chef they really make the hotel. I didn't like the hotel but the staff is so fantastic that I would go back. There is something about it that makes you feel comfortable and welcome.
5 out of 5
for Everyone
by Claire from Wales

Excellent hotel, family holiday

Posted Aug 26, 2013
Pros: Food Staff Location
Location: Beach watersports shops restaurants land train bus stop
Wonderful stay at sunshine village, really can't find fault with this hotel. Stayed with our 3 children, 14,11+11, apartment was basic but clean + comfy also very large rooms + beds made every day. Food + staff excellent, hotel in a good spot short walk to beach + shops ( hill to climb on way back) Would definatly recommend this hotel, lovely people + just perfect for a relaxing holiday, we will return soon.
1 out of 5
by A verified traveler from Israel

Posted Aug 7, 2013 on Hotels
The service was very law and the the hotel worker not kind to people. Don't go to this hotel it's traw money to air without get any thing for what you pay!!!!
1 out of 5
by nemor from Hungary

Left without moving in

Posted Jul 5, 2013
Pros: nothing
Booked an AI 8-day vacation for a family of 5 (12m, 15f, 22m, 22m, 49f). Arrived 06/21 early morning. Waiting for the room we had breakfast. We all liked food but dishes were dirty. Soon our room was ready. At this time reception staff was really nice. The real shock was when we saw the rooms. It is like summer camps in the 1970's. But its a 4-star hotel... or said to be. Based on photos you would never guess what you get. An apartment where hall is the kitchenette at the same time plus a very worn & torn dirty bathroom. No wardrobe, only 2 really small shelves. Beds done for 3. They apologized & brought us 2 other sets of linen. We looked around dumb of shock. Immediately wanted to check net to find another hotel. You needed a code for the wifi. You have to pay for it in the rooms. So went back to lobby, checked opportunities, taxied there,booked, taxied back. I told the receptionists we move out they started to blame me saying I should have asked for a wardrobe or put our clothes in the kitchenette (!!!), and anyway we came 5 though we booked only for 3. Showed me a paper to prove this - saying "3 adults, 2 children" - simply missed to read it. I paid the total vacation in advance so they gain full price for serving one breakfast. Before booking I read all traveler reviews and have to admit its my fault not to listen to warnings not to come here. Staying in downtown, having chats with Greek llocals (all really nice) very interesting they all know whats going on there.
1 out of 5
by MJ from USA

Don't rely on the brand Best Western

Posted Jul 1, 2013
Location: It's close to scubakreta diving
We only stayed for two nights and did not have high expectations for the price we paid. However it was worse. Our room was located in the basement had windows and a balcony but all facing the wall. The bathroom had mold. We asked for another room but apparently they were fully booked.
5 out of 5
for Everyone
by elad from tel aviv

Best thing that happened to us in Crete

Posted Sep 21, 2012
Pros: Staff, food, service, clean
Location: not near anyhhing - BUT, has a free shuttle service.
Stayed for 4 nights - it was the best thing that could have happened to us in Chersonissos, Crete. The rooms are spacy, with fantastic natural light coming in. The varanda was a treat. Public areas are well cleaned and taken care off. Plants are mostly smell giving, such as Jasmine, Lime trees and so on. The pool is clean. Towels are replaces daily, rooms are cleaned daily, meals were great. My friend is a vegiterian and always gets stuck at hotel dining rooms - not in this case, all meals had a wide varaity and food was tasty. Pool bar and lobby bar were great. Reception staff were helpful. Well, all the staff were fantastic. Rooms have a key locked safe, air-conditioner, bath-shower, kitchenette that has no use but it's good to have a refrigerator in the room. Place is suitable for families with kids. It's not a luxury hotel, but rather a good, fine, well mantained hotel. Hotel is out of town, but operates a free of charge shuttle service. Nearby are 3 small local villages - it's worth taking a walk. We highly recommend the Best Western Sunshine Village. Hope to be back again.
5 out of 5
for Families
by A verified traveler

great hotel for the family

Posted Aug 19, 2012
Pros: cleanliness, beauty, quietness, food, staff
Cons: the steep hill
Location: apart from the steep hill, it was a great location with wonderful views
fantastic stay, enjoyed everything apart from the steep hill if you are wanting to go down to the beach or town, however a short walk up the other way takes you to other supermarkets and old town which is by far better than the touristy parts! Thoroughly enjoyed our holiday there!!
5 out of 5
by A verified traveler from AD, UAE

real hospitality

Posted Jul 29, 2009
although the hotel is situated on top of small hill but for me it was a nice sport to do the few minutes walk. I see it as a perfect location for holiday in Crete . it is with nice views on the Mediterranean , a walking distance from the water park with it's many activities (not too many rides and small beach, more suitable for young people) and it's close to the town with its many restaurants, cafes and shops besides availability of car rentals so you will have the nice feeling of being in the country (especially with the small villages 10 minutes away) without being far from urban life and beaches the all inclusive option is quite and experience with the generosity and richness in option, the pool is nice with amazing views and the nights on the terrace are unforgettable. my recommendation is to rent a small car for about 30 euros a day and travel around the island a little and have breaks after everyday you go on long exploration trip, spend it at the hotel and there are many near by attractions or half day trips so you can have at least breakfast and dinnner at the hotel and try one of the many restaurant and cafes around the island while travelling the apartments has small kitchenettes and small terraces .. the kind manager told me about plans of expansion and adding more entertainment and activities to the hotel. In Brief; I really enjoyed my stay at Sunshine Village
5 out of 5
by Christian from Hammel

Super lækkert hotel.

Posted Jul 28, 2015 on Hotels
Vi var 2 voksne og 3 børn og vi havde en fantastisk uge på sunshine village. Personalet var venlige og serviceminded. Maden i restauranten var virkelig god og varieret. Klart bedre end vi havde forventet. Lækkert værelse med en uovertruffen udsigt over vandet. Eneste lille minus: ligger 600-700 meter fra stranden, hvor hotellet dog har shuttle service til. Ligger ca 1 km fra hyggelig græsk landsby med små gader, hyggelige butikker og lækre restauranter.
4 out of 5
for Everyone
by A verified traveler from Paris

hôtel à échelle humaine

Posted Aug 26, 2014
Pros: le calme autour de la piscine. L'ambiance familiale et le respect mutuel des vacanciers.
Cons: la maitrise de la langue française à l'accueil.
Location: l'éloignement de la mer nous apparaissait un point négatif mais finalement on s'accommode et on gagne en tranquillité.
hôtel au rendez vous pour les prestations. rien à dire concernant les repas et la formule all inclusive. Le personnel est serviable et très disponible.