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Reviews of Colwall Park Hotel

3 out of 5
Colwall Park Hotel
Colwall, Worcestershire, Malvern, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 222 reviews" "
Rating 8 - Good. 79 out of 222 reviews" "
Rating 6 - Okay. 20 out of 222 reviews" "
Rating 4 - Poor. 6 out of 222 reviews" "
Rating 2 - Terrible. 4 out of 222 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice large rooms. Excellent breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Good food and drink comfortable bedroom. Would stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, room comfort
A very enjoyable two days
From the moment we arrived the staff were so friendly and helpful. We had an evening meal on the day of arrival which was much better than expected although the choice was limited and the service was exemplary. The hotel was very clean and comfortable but it is showing signs of age and would benefit from an overhaul. Nevertheless it was very good value for money
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuin service, above and beyond
Fantastic and genuine service made our stay a true pleasure. The staff was so helpful and significantly reduced the stress of travelling with a baby. Charming hotel with nice walks nearby. Would definitely stay again and highly reco
Stayed 2 nights in Jan 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly hotel beware booking with Hotels.Com
The hotel was very dog friendly and we felt welcome. The staff were busy but friendly and helpful at all times. We enjoyed the breakfasts and the one evening meal we had. The bar was bustling and busy but this was understandable during our Twixmas break. We did feel that there were not enough places to sit during the evening since the bar was small and there is no residents lounge. My only criticism of the whole trip (3 nights) was that we booked it via hotels.com believing we would have the best rate. We were informed by the manager at reception that we could have saved over £100 by booking with them directly. We contacted the customer service of hotels.com as advised by the hotel manager. However they were unhelpful and refused to match the hotel price and refund any money. This was disappointing but absolutely not the hotel's fault and I can only advise others to be cautious if booking with hotels.com.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely staff
Really lovely hotel - super comfortable, super friendly and helpful staff, good quality food at sensible prices. A great find!
Stayed 3 nights in Dec 2023

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The room was absolutely beautiful. The en-suite was lovely. Everything was clean and the staff at reception were so friendly. Really good value for money. My only slight problem was that breakfast really wasn’t very nice. But overall a lovely stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, friendly staff, beautiful room and a great welcome for Betty (black lab) and Molly (Jack Russell). Thank you for everything!
Stayed 1 night in Dec 2023

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Kitchen no food first night and limited 2nd night. Shower in bath not good. Big room but needed TLC as very tired.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chloe

Stayed 1 night in Oct 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service
Good Location for exploring the area , The staff are very friendly Excellent Breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff. I arrived after 9:30 a.m. not knowing that breakfast closes so early, and the woman attending made me a plate even though the chefs had left. Clean room, comfortable bed, good shower, window for fresh air.
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still recommended
This is a good hotel with generally excellent service and an excellent location. It was my second stay here but not quite as enjoyable as last time. This is down to the room. Last year I had Room 4 on the first floor, which was very good indeed. This year I had Room 23 on the second floor, which was much smaller, with rather erratic WiFi and a weak shower. Still recommended, though, but make sure to ask for the right room.
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Stayed 1 night in Oct 2023

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome break
Very friendly, great food, rooms comfortable, all good 👍 My second stay here, will come again
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a Malvern visit. Lovely walks
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service!
Stayed 2 nights in Sep 2023

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Lovely place, lovely people. Highly recommended a stay here!
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, the hotel was clean and easy to reach. The breakfst had a super choice of food. Would highly recomment this hotel, especially if you have a dog.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, delicious food
Really friendly staff, very welcoming. Hotel was the perfect location as we were visiitng the Malvern flea market. We had an evening meal at the hotel which was very tasty as was breakfast the following morning. Would definitely stay there again.
Stayed 1 night in Jul 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly, welcoming Staff
Freindly staff, polite, positive and helpful. Decor interesting and characterful but a little tired. Bathroom needed updating however it was clean so this would not prevent us from returning. The location is great.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary L

Stayed 1 night in Jul 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and courteous staff.
A very welcoming and friendly hotel. Food was excellent and all staff members friendly and courteous. Our room was spacious and comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Cathryn

Stayed 1 night in Jun 2023

8/10 Good

Hilary

Liked: Cleanliness, property conditions & facilities
Colwall Park Hotel is a characterful property in a lovely leafy village setting. Friendly staff, clean and excellent food.
Stayed 1 night in May 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely place to stay
Stayed 2 nights in May 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Malvern Showground
Perfect location for the Malvern RHS Show. Breakfast was lovely.
Stayed 1 night in May 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Friendly & comfortable hotel
Nice traditional hotel , friendly staff and warm welcome
Stayed 1 night in Apr 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small single room with ensuite shower very comfortable. Nice atmosphere and good evening meal and breakfast. Very handy for Malvern hills - lovely location.
Stayed 1 night in Apr 2023

10/10 Excellent

S

Stayed 1 night in Apr 2023

10/10 Excellent

Patricia

Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
2 Day stay for a wedding
Excellent room, large comfortable bed, very good breakfast and very friendly and helpful staff. Strongly recommended
Stayed 2 nights in Apr 2023

6/10 Okay

Michael

Stayed 1 night in Apr 2023

8/10 Good

Terry

Stayed 2 nights in Mar 2023

6/10 Okay

Marija

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory
Uncomfortable bed/pillows and poor shower flow. Staff lovely and hotel itself very nice, welcoming and clean. Quality of sleep and shower makes it an expensive stay in terms of overall value for money.
Stayed 2 nights in Mar 2023

10/10 Excellent

Teresa

Liked: Property conditions & facilities, room comfort
first stay we will be back
very welcoming hotel, easy parking, friendly staff and comfy room
Stayed 1 night in Mar 2023

8/10 Good

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

E A

Liked: Cleanliness
Lighting dim
Stayed 1 night in Mar 2023

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and welcoming. Food was excellent though they did get our breakfast orders mixed up but very apologetic and corrected errors promptly. I was not happy with my room it was quite basic & plain and cold looking! No wardrobe only a couple of poles on wall with a few hangers on. An old oblong table stand as a dresser and a small bedside table. The mattress was very firm and uncomfortable so I did not sleep too well! The curtains would not close properly either. I felt it was geared to being more suited for a male occupier, it had no character to it! It was very small with no ambience about it, for the price I expected something more welcoming. My travelling companions rooms were more luxurious with low lighting and plush decor, little extra touches here and there(flowers/ nick nacks etc). They had double rooms as they were with there partners but I don't see why a single room shouldn't have the same qualities as a double room for the price they charge! I wouldn't there again!
Stayed 1 night in Feb 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be noisy.
We were happy in general but we encountered a lot of banging and clanging noise from when we checked in then throughout the evening. I rang reception to complain and they advised that our room was directly above the kitchen.
Stayed 1 night in Feb 2023

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023