Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by staci from Ontario

Never stay again

Posted Mar 31, 2016 on Hotels
Stayed once before and it was okay, but this week was awful. The Sauna did not work, the public bathroom was so disgusting, the beds were very hard and the fan and air conditioning/heater in our room didn't work. When the hotel lady came to look at it and couldn't fix it, the only choice was to move rooms at 9:30 at night once our son was settled into bed and we had driven for 9 hours. Nothing was followed up on about the fan in the bathroom not working also. I would never recommend this hotel to anyone
4 out of 5
by A verified traveler from Rochester, NY

Nice Hotel !!!

Posted Mar 24, 2016
Pros: Close to shopping, nice breakfast
Location: Premium Outlet Mall
Very nice hotel. It was clean and had a great breakfast.
5 out of 5
by Frankie

This traveler left a rating score only Posted Mar 16, 2016 on Hotels
4 out of 5
by Burl

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
4 out of 5
by Allyson

This traveler left a rating score only Posted Mar 14, 2016 on Hotels
4 out of 5
by Ronald

This traveler left a rating score only Posted Mar 8, 2016 on Hotels
4 out of 5
by Paul from Canton, Ohio

Over nighter

Posted Mar 8, 2016 on Hotels
I stayed one night, room very warm, the bed was comfortable and clean. Everything was close by. The breakfast OK, could have been better. I would stay here again.
2 out of 5
by A verified traveler

Posted Mar 7, 2016 on Orbitz
Very small room which was unexpected, hard pillows, old uncomfortable mattress. Since we were local we left at midnight and went home. Could not make it thru the night.
4 out of 5
by Chrystal

This traveler left a rating score only Posted Feb 23, 2016 on Hotels
1 out of 5
by A verified traveler from grove city pa

This was a horrible hotel

Posted Feb 14, 2016
The employees were very rude. Only half the plugs worked. We noticed the fridge didn't work when we pulled our food out and it was warm. The vent in the bathroom had a cup in it that was filled with insect egg casings. We were promised a hot tub in our room and when we got to the hotel they said no that was just a accessible bath tub. Overall a horrible hotel.