Quality is a name this hotel doesn't live up to
Posted Jun 27, 2016 on Hotels
I stayed at the Quality Inn for three nights. The hotel is old, in disrepair and smells musty. Room wasn't cleaned well and the carpet wasn't vacuumed. There was a pop cap in plain sight. The wall paper was peeling in multiple places in the room and throughout the entire hotel. Everything looked and felt dirty. The curtains only were opened or closed, when opened everyone could see in the huge window, one pain had a huge crack.
There weren't many outlets to charge electronics and I found random trash when looking behind furniture for more outlets.
I had to call the front desk when my room wasn't cleaned by 4 p.m. after the first night. When I got back it was cleaned better than when I first arrived, which made it less disgusting to stay in.
Trucker clientele led to loud courtyard parties. I called the front desk and the noise quitted.
Only good things were a clean fridge and microwave in the room and the bed was comfy, too bad the sheets were stained.
$77 a night was a horrible price for this dump. I wouldn't recommend, even if it was FREE!
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.