Ratings based on 14 Verified Reviews

3.8 out of 5
67% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Ahmed

Posted Jul 26, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017
Thank you, Dear Guest, for your feedback!
3 out of 5
by A verified traveler

In the most central position.

Posted Dec 28, 2016
Hotel located in excelent the most central location. Hotel is on the 4-th floor of the former "communal" flat. The rooms are o.k.. Those that face the street - are impossible to sleep in because of noise. Noise also was produced by the gas heating system when whoever from the hotel used the bath. The hotel stuff was excellent ( the dialog was in Russian). Tried to help immediately at every request - moved us to room facing the yard to avoid the noise. The breakfast had poor choice, but enough to start the day. I think for a bit more money it's possible to get better option. The city is wonderful and worth visiting.
2 out of 5
Recommended
for Everyone
by A verified traveler from Duluth, MN

A 2-Star Hotel in a 4-Star Location

Posted Jun 11, 2016
The hotel is clean, safe, and in an excellent location. The staff knows only Russian. You get one small of soap and no extra toll of toilet paper and no extra towels. The access is either up four flights of stairs or up a very small elevator. Again, it is very functional with great access to the historical district of St Petersburg, but it is not a place you care to spend much time in.
Comment from Hotel Management
Oct 19, 2016 by Manager, Hotel Management
Dear Mr. Jon, thank you for your review! To tell the truth, every day our chambermaids clean the room placing the new toiletries and tolls of toilet paper. Anyway if you need something you can always ask Manager on Duty to help you, we never refuse our guests. Moreover, every member of the reception teams speak English. This is one of the main thig they should do. Best regards, Hotel Manager
4 out of 5
by Alan from Melbourne

Stay at Sonata in St. Petersburg

Posted Jul 19, 2015 on Hotels
Sonata is an old hotel but is located in a good position for tourists. The check-in desk and breakfast room are on the 4th floor and the lift is very small - 1 person at a time or carry your cases up 4 flights. The room was clean and adequately furnished. The staff were all very friendly and spoke good English. Good breakfast was provided and tea/coffee making facilities were available in the breakfast room all day till 11pm. Appears a bit pricey for what you get. We had a problem with the shower drain being very slow. We reported this to the desk on check-out. Beware of pickpockets in the streets.
3 out of 5
by Zachary from Moscow

A bit shabby

Posted Jun 24, 2015 on Hotels
When the girl was showing me to my room and opening the door for the first time, the lock handle broke, and afterward would not lock from inside the room. She insisted it would be fixed, but it was not for my entire 4 night stay, meaning I had an unlocked door while sleeping, which was a bit concerning for me. Also, the rooms were not cleaned very thoroughly, i.e. sinks not cleaned and toilets not brushed during daily service. Coming during the white nights, the hotel was unrealistically expensive for the facilities and service provided, in my opinion.
4 out of 5
by Olga

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017
Thank you, Olga, for your feedback!
4 out of 5
by Юлия

хорошо)

Posted Jul 10, 2017 on Hotels
хороший отель, с отличным местоположением! на завтраке всегда есть что выбрать, номера чистые, персонал приветливый! единственный минус - никакой шумоизоляции!! но т.к. цель поездки было путешествие, а не сон в отеле, шум особо не беспокоил! вставали в 8-9 утра и возвращались в после 23.00, поэтому сильно никто не мешал! вобщем отель соответсвует своему уровню!
Comment from Hotel Management
Jul 29, 2017
Уважаемая Юлия, выражаем вам свою признательность за оставленный комментарий. Мы рады, что вам у нас понравилось. Будем рады видеть вас вновь!
4 out of 5
by MINA

위치가 좋은 호텔

Posted Jun 23, 2017 on Hotels
호텔 위치가 아주 좋습니다. 관광지와 아주 가깝습니다. 건물이 좀 낡긴 했는데 청소는 잘 해 줍니다. 직원은 영어가 통하지만 능통하지는 않습니다. 호텔스 닷컴의 호텔 소개에는 공항까지 셔틀이 있다고 써 있는데 확인해 보니 없습니다.
Comment from Hotel Management
Aug 12, 2017
Thank you, MINA, for your feedback!
5 out of 5
by ELVIRA

Очень отличное обслуживание

Posted Mar 1, 2017 on Hotels
Отель находится в центре города в самом центре и это очень нравится. Близость к метро тоже очень огромный плюс потому как можно добраться в любую часть города. Спасибо персоналу за его гостепреимство.
4 out of 5
Recommended
for Couples
by A verified traveler from Helsinki

Posted Oct 6, 2016
Pros: Erinomainen sijainti, rauhallinen ympäristö, ystävällinen henkilökunta
Cons: Kaikki tarpeellinen oli, ei tule puutteita mieleen?
Location: Eremitaasi ja Iisakin kirkko ja Neva lähellä, pääkatu Nevski myös