Ratings based on 733 Verified Reviews

4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 12, 2018
Comment from Hotel Management
Jun 14, 2018 by Amanda F., Hotel Management
Thank you for rating your recent experience at the Quality Inn & Suites Hermosa Beach. We are delighted that you enjoyed your stay, and we hope to see you again this summer. Best, Amanda Fulton General Manager
5 out of 5
by A verified traveler

Posted Jun 12, 2018
Comment from Hotel Management
Jun 12, 2018 by Amanda F., Hotel Management
To Our Guest, Thank you for choosing the Quality Inn & Suites Hermosa Beach. We appreciate the wonderful rating and hope to welcome you again soon. Kindest regards, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach
5 out of 5
by A verified traveler

Posted Jun 11, 2018
Comment from Hotel Management
Jun 11, 2018 by Amanda F. , Hotel Management
Thank you for the five star rating! We sincerely appreciate your business and hope to see you again soon. Kindest regards, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach
3 out of 5
by A verified traveler

Posted Jun 6, 2018
Solid hotel. Not fancy but reliable. Aging facilities. Mediocre breakfast.
Comment from Hotel Management
Jun 6, 2018 by Amanda F., Hotel Management
Thank you for your feedback. We'd love the opportunity to welcome you again soon and provide you with an even better experience. Kindest Regards, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach
5 out of 5
Recommended
for Everyone
by A verified traveler

Good experience

Posted May 21, 2018
The staff are friendly. The rooms are clean and the cafeteria as well.
Comment from Hotel Management
May 21, 2018 by Amanda F., Hotel Management
Thank you for taking the time to provide your valued feedback. Your business is appreciated, and we look forward to welcoming you back soon. Best, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach
4 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 14, 2018 by Amanda F., Hotel Management
Thank you for choosing the Quality Inn & Suites while in Hermosa Beach. We appreciate your rating and hope to welcome you back soon. Best, Amanda Fulton General Manager
5 out of 5
by A verified traveler

Posted May 6, 2018
Great price, good location excellent service!
Comment from Hotel Management
May 7, 2018 by Amanda F., Hotel Management
On behalf of the team here at the Quality Inn & Suites in Hermosa Beach, thank you for your gracious feedback. We hope that you enjoyed your visit to Hermosa Beach and look forward to seeing you again soon! Kindest, Amanda Fulton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay

Posted Apr 30, 2018
Pros: close to work site
This is the second time I have stayed at Quality Inn. The staff is wonderful, courtesy and helpful. Except for one night when the laundry dryer went on use at 4:30am and woke me up, the stay was good, thanks!
Comment from Hotel Management
Apr 30, 2018 by Amanda F., Hotel Management
Thank you very much for your review. We sincerely appreciate your business and hope to have the opportunity to see you again soon. Best, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice stay. Front desk staff not pleasant.

Posted Apr 30, 2018
All you need. Efficient and comfortable. Clean and breakfast was great. Housekeeping staff were helpful but. Night Shift front desk staff really acted like it was difficult to serve us.
Comment from Hotel Management
Apr 30, 2018 by Amanda F., Hotel Management
Dear T, Thank you for taking the time to provide us with your feedback. It's so nice to see that you enjoyed our breakfast and that the housekeeping team helped provide you with an excellent experience; however, I am so sorry to see that you did not receive the level of service we expect at the front desk. Please be assured that your comments will be shared with the team and appropriate coaching will take place so that this doesn't happen again. Thank you for being our guest, and we hope to see you again soon. Kindest regards, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Great location for hotel

Posted Apr 23, 2018
My boyfriend and I had a wedding to go to in Redondo Beach. The location for this hotel was perfect, only 5-10mins away even though it is in Hermosa Beach. Great staff, we loved Adam at the front desk! He’s so kind and funny, made sure our stay was pleasant as can be. We reserved the King Jacuzzi room; although the drain was broken in the tub, we still had a good stay. My boyfriend was able to fix it (temporary). The bed was very comfortable and it was a very spacious room overall. Would definitely come here again!
Comment from Hotel Management
Apr 24, 2018 by Amanda F., Hotel Management
Dear Sarah, Thank you for your wonderful feedback! We are so pleased that you enjoyed your stay with us, and your compliments of Adam are much appreciated. We will certainly take a look at the Jacuzzi to ensure appropriate repairs are completed. Thank you for your business, and we look forward to welcoming you back soon. Kindest regards, Amanda Fulton General Manager Quality Inn & Suites Hermosa Beach