Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sydney
Great ExperiencePosted Dec 1, 2014
Pros: The environment/setting
Cons: Staff customer service. Also more control needed over the access to the turtle nesting..too many visitors disturbing this without any supervision
Location: Wonderful location. All activities are reef/ island related/based.
The main reason for this type of holiday is to enjoy your surroundings which are spectacular. I found most of the staff with the exception of one... a little unfriendly. They were abit abrupt and not the friendly happy relaxed staff you would expect to be working in this environment. If you are wanting a tranquil island holiday without the noise of lots of children..this is not the place for you.
for Couplesby A verified traveler from WA state USA
Heron Is. resortPosted Apr 17, 2014
Pros: Location, location, location. Fabulous beaches, made of choral so not too hot! We liked that a lot.
Cons: Staff is young and has turnover, but seem eager.
Fabulous location, thus expensive. We enjoyed our stay. Ranger walks and talks are free, so we did several. Also did one snorkel trip, and spent time on our own playing in the water. Food is pretty good, not spectacular, but the location is spectacular. Watch out for the birds, they drop stuff and can be noisy, but didn't bother us! In fact, they are amazingly entertaining. We got lucky being the end of turtle season, and saw a few groups of hatchlings make it to the surf. We did not use the spa services. Snorkel gear was reasonable to rent. One group had a wedding there. It's a great place for a romantic getaway in the Turtle rooms. Also families like to use some of the buildings.
for Everyoneby A verified traveler
Ideallic LocationPosted Mar 18, 2014
Pros: The location is breath taking and the free activities like chess, pool and board games are a bonus
Cons: The food definately, make it to order so that it feels like a resort instead of a camp.
Location: Snorkel, Snorkel and more snorkelling
If it wasn't for the bird poo (and yucky smell everywhere) this would have been a fantastic place to stay. The only other let down was the time constraints with the meals that were included. When we got there, we were given the 1900 time slot for dinner, there were only dregs left by that time (it was a buffet meal not on order) so we ensured we were the first one's there for breakfast and lunch the next day. In hindsight, we shouldn't have made such an effort to be the first for meals because we ended up being tired for most of the trip instead of relaxed. We reccommend that at least 2 nights are spent there in order to get used to Island time and regime and to find the time to relax.
for Everyoneby D.
Simplement confortable, mais exceptionnelPosted Dec 1, 2013
Pros: La gentillesse mur à mur du personnel et la nature.
Cons: Meilleure formation du personnel dans la salle à manger. De la bonne volonté de la part des jeunes qui y travaillent, mais un manque d'encadrement.
Il n'y a pas de luxe sur Heron Island. Notre chambre était simplement confortable. La nourriture n'y est pas non plus exceptionnelle. Nos attentes étaient basses et pour cette raison l'endroit nous a beaucoup plu. Nous le recommendons sans hésitation à ceux qui aiment la nature. La plage, les coraux, le poissons et les tortues vous en aurez en quantité. Vous aurez encore davantage d'oiseaux. C'est un peu comme vivre dans la volière. Les oiseaux de Heron Island sont complètement fous la nuit. Ils font un tapage extraordinaire. Donc, si vous aimez la nature vous aimerez, sinon n'allez pas là.
5 star Nature, 3.5 star hotel, highly recommendPosted Mar 9, 2013 on Hotels
we came here for the marine life and were not disappointed, there are so many reef sharks, eagle rays, stingray, shovel nosed rays, shark rays and turtles just in the harbour it takes the breath away. We stayed in january for 4 nights and were lucky enough to see 3 turtles on land at sunrise digging holes to lay their eggs. Service in the restaurant was sometimes mediocre and resident birds noisy and messy but the food was great, dive school professional and the island beautiful. Gladstone Tourism has lots of useful info on the island too
Recommendedby A verified traveler
Underbar sköldpaddsöPosted Mar 3, 2013 on Hotels
Heron Island är en pärla på södra delen av Stora barriärrevet. Ett extra plus var att vi lyckades få se sköldpaddor lägga ägg. Enda nacdelen var att det var tusentals fåglar överallt så man fick akta sig när man gick till hotellrummet
Posted Jan 25, 2013 on Wotif
Cons: We went for day trip becsuse threre were no available rooms. All if the transportation vehicles were similarly occupiefd and unavailable.
It would be nice if the lodge ran shuttle to McKenzie lake.
by HELEN from Australia - NSW - Regional NSW
Posted Oct 24, 2012 on Wotif
Pros: Whether your a nature lover or just want to get away for a relax and tune out from the world this is an ideal destination.
Location: Away from it all
Facilities: Cosy bungalows; Value: a great deal; Service: Excellent; Cleanliness: Beautiful; There is a varied selection of food available at the restaurant at each sitting.
by Anna from Australia - QLD - Gold Coast
Posted Oct 19, 2012 on Wotif
Pros: Great diving, swimming and snorkeling place, corals and marine life
Cons: Was shoked by the large number of wild birds, bird droppings everyware and very bad smell, birds were very noisy at night, could not sleep
Location: Away from it all
Facilities: Typical; Value: Affordable; Service: Rude; Cleanliness: Infested, Filthy, Smelly; Bed linen was not changed from previous gests, mould, hair on linen, no fly screens, no water in the toilet sometimes, not very warm water in shower
for Couplesby A verified traveler
A Bucket List ResortPosted Jun 30, 2012 on Hotels
Heron Island was an amazing place to see the Great Barrier Reef. It is literally at your footsteps. You can go scuba diving, reef walking, fishing, boat trips, bird watching and so much more. I wish I knew if I stayed 1 more night the boat trip was included in the stay, but otherwise Fantastic. Want to go back to see the turtles in the summer/fall