Ratings based on 321 Verified Reviews

4.4 out of 5
87% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texaa

Great Hotel. Great Staff

Posted Sep 20, 2017
The location and facilities are excellent. Everything including the service was above and beyond. Will definitely visit again.
Comment from Hotel Management
Sep 21, 2017 by Tour and Travel Manager, Hotel Management
Dear Jorge, Thank you for your review! We love to make Happy Guests. Please visit us soon!
5 out of 5
Recommended
for Families
by A verified traveler from Mexico

Best Beach Hotel close to San Jose

Posted Sep 9, 2017
Pros: Beach front location, Spa & Gym, long pool with plenty of shade to sit.
Location: We tried a Beach front restaurant next door to the hotel and were surprised with its good quality for a humble infrastructure.
Usually you can't go wrong by choosing Marriott and Los Sueños is no exception. Nice Beach front property with a long winding pool, beautiful gardens, good restaurants, excellent Spa & Gym and genuinely friendly service. Herradura is a nice small Beach with small waves, perfect for kids & families.
Comment from Hotel Management
Sep 20, 2017 by Tour and Travel Manager, Hotel Management
Dear Philippe, Thank you for your review! You described our property perfectly, and we are only 90 minutes from Juan Santamaria International Airport!!
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel, great staff, kid friendly

Posted Sep 3, 2017
We really enjoyed our stay. The resort is beautiful, clean and safe. The pools are really nice. The food is good but very pricey Would definitely come back
Comment from Hotel Management
Sep 20, 2017 by Tour and Travel Manager, Hotel Management
Dear Carolyn, Thank you for your review! We hope to see you again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Relaxing high-end resort

Posted Jul 25, 2017
Stayed with husband and two teenagers. Very nice pool, enjoyed lounging in the cabana. Even spotted scarlet macaws on the adjacent property. Poolside bar and food excellent! Wendy was attentive and engaging:) Beach is undesirable, but knew that before booking. Jaco is 5 minutes away and Manuel Antonio an hours drive...both offer attractions and a local scene different than the resort. Enjoyed having the option to be adventurous and experience CR or just relax at the resort!
Comment from Hotel Management
Jul 28, 2017 by Tour and Travel Manager, Hotel Management
Dear CPO, Thank you for your feedback! We love the scarlet macaws of the Central Pacific, we are more than glad that you had the chance to see them in our beautiful resort. Looking forward to receive you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Food is over priced

Posted Jul 17, 2017
Nice hotel, but the food is ridiculously expensive and the quality is just about "ok". Would stay again but will definitely eat somewhere else
Comment from Hotel Management
Jul 17, 2017 by Tour and Travel Manager, Hotel Management
Dear Mario, Thank you for your feedback. We are very sorry for the inconvenience! Our chef will review the quality of the food with the team.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Warm and inviting beach location

Posted Jul 10, 2017
Staff were warm, welcoming and very attentive. They took pride in the property and worked vigilantly to maintain it We had car so convenient area to travel from- various beaches, rainforest, Jaco etc. Property vast so harder if on foot or reliance on public transportation (which is availble) or pricey with taxi's. Marina awesome, restaurants great esp. Bamboo (Asian fusion) and morning breakfast at Hacienda!! We'll be back- Pura Vida
Comment from Hotel Management
Jul 14, 2017 by Tour and Travel Manager, Hotel Management
Thank you for your feedback. Looking forward to see you soon, you will be more than welcome!
3 out of 5
by A verified traveler

Nice resort, close to the beach, but noisy.

Posted Jul 2, 2017
Great pool, friendly staff and rooms are very comfortable. But noisy - pool always has loud music playing, walls are paper thin as you can hear the people next door with ease. We were playing uno at 830pm and got a noise complaint. Jeez. Drinks are expensive, buy there is a super mercado nearby so you can stock up. The 18th green restaurant within the hotel was great, but pricey.
Comment from Hotel Management
Jul 14, 2017 by Tour and Travel Manager, Hotel Management
Dear tdub, Thank you for your feedback! We will work with the departments in charge to solve the problems that you indicated us.
5 out of 5
by Christopher

Honeymoon Heaven

Posted Jun 29, 2017 on Hotels
Los Suenos was a perfect choice for a honeymoon!
Comment from Hotel Management
Jul 14, 2017
Dear Christopher, Thank you for your comments. Looking forward to receive you for anniversary #1!
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Beautiful place and friendly staff

Posted May 17, 2017
I had stayed here once before about 15 years ago, and now I remember why I returned! The grounds are always well manicured. The food is great. Pretty much get anything at anytime you want it. The pool area is wonderful! There is more than enough room to spread out and get away from people, or there are sections that can handle big groups. The staff is great. If you need anything they will go out of their way to make sure you get it. I will be returning to this lovely resort for sure.
Comment from Hotel Management
May 19, 2017 by Tour and Travel Manager, Hotel Management
Dear BA, Thank you for your feedback! Looking forward to receive you again any time soon!
5 out of 5
by RICARDO

Posted Apr 25, 2017 on Hotels
Best hotel in the central pacific coast of Costa Rica.