Ok for 1-2 night stay after / before the flight if your flight take you to Heraklion. Staying longer is a waist of time. There are much better places. About sunset- total lies. There is none. I wonder what made people elaborate on beautiful sunsets. 100% lie. As for the staff, there were just 3 people there. Cleaning person was nice. Front desk person, Xenia, was also ok. Third person, Nicololay, was rather rude. Good breakfast, bad dinner- very limited food choices, no drinks provided, not even water. Water is not drinkable there, and they charge you 2.50 euros for each bottle. On a positive side, it's very close to the airport. It's also on a bus line, and it takes 20 minutes to get to Heraklion (but I recommend saving your time for more interesting places). We stayed there for 3 nights, and then went to the west of the island. I regret staying that long.