Posted Oct 31, 2016
On arriving at the hotel the staff welcomed us with a smile and very helpful we went to our rooms there was something is missing like cups towels, there was three people staying in the room . As we were unpacked we thought we would have a cup of tea, my sister was going to boil the kettle when she noticed that the wire was broken, we went to reception and show them that the wire was broken they brought us a brand-new kettle to replace the one that was broken
We had a lovely day in London we went by bus then tub it was fun. On our return we thought we like some food I the restaurant we was shown to our sits and we decided to have a lamb curry and a Bolognese for my daughter company on the Niall coming it wasn't decided to have a lamb curry and a Bolognese for my daughter, the meal they serve us was a chicken curry which we asked for a lamb one , they replaces the meal and it was the weirdest curry I have ever tasted , the maitre D was very rude to me and did not what to list to when I said I am not paying for that meal .
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for your 3 star review. I am pleased you found the hotel well located and my team (bar one) so friendly and helpful. Thank you for your feedback regarding the shower cubicle ceiling; I have instructed this to be action-ed. I am sorry to hear the restaurant or kitchen got your curry order incorrect and apologise.