Seasonal outdoor pool

Reviews of Dan Accadia Hotel

Dan Accadia Hotel
122 Ramat Yam Street, Herzliya

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 118 reviews" "
Rating 8 - Good. 31 out of 118 reviews" "
Rating 6 - Okay. 19 out of 118 reviews" "
Rating 4 - Poor. 6 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a time to visit........
This was the most unusual stay ever, the hotel and staff were absolutely amazing in every respect and deserve huge credit all round. The hotel is currently hosting around 1,000 displaced survivors of the 7/10 Hamas attack on Israel and we were the only tourists staying at the hotel. It was a visit I will never forget.
Stayed 1 night in Jan 2024
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jan 29, 2024
Dear Guest.First let me thank you for the kind words.Indeed we are in a period that we have never experienced as a society. We were given the privilege to take care of the displaced people and make them feel at home as much as possible and you were given the opportunity to experience this as the only tourist guests who were at the resort.Our team will do everything to give our guests the best feeling whether they are displaced or tourists and I'm glad you saw and felt it.Hope to see you again on calmer days when all this madness is behind us.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
The staff was extremely welcoming. The room was beautiful with updated furnishings.
Stayed 1 night in Dec 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jan 29, 2024
Dear Guest.Thank you very much for the encouraging feedback.And for mentioning our great rooms and staff.Hope to meet you again among our guests on calmer days.

10/10 Excellent

Sharone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
This hotel has the most romantic feel to it. Feels a little like old hollywood. The staff is incredibly friendly and warm and will do anything to make your stay comfortable. Super clean and possibly the best breakfast buffet in the city.
Stayed 3 nights in Sep 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Oct 20, 2023
Dear Sharone.Thank you so much for such encouraging feedback. It warms the heart to see that we were able to convey the charm, beauty and romantic atmosphere of the Dan Acadia Resort to our guests.I appreciate you mentioning our staff who do everything to give our guests the best vacation experience, and of course I will pass your feedback on to them.Hope to meet you with us at the resort on calmer days.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
An old gem that never fades. Stayed there MANY times. Cannot beat the setting, pool, views, incredible breakfast buffet,..,
Stayed 2 nights in Sep 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Sep 10, 2023
Dear Guest!Thank you very much for the kind words, our team works very hard to maintain the best level of hospitality we can give and we are constantly looking for where to improve for you, our guests.We will be happy to meet you amongst our guests soon.

6/10 Okay

mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Could be amazing but it’s not
The AC in my room didn’t work on arrival. The room was 30 degrees. It was fixed within a couple of hours. Airport transfer that I pre-booked didn’t arrive so I had to take a regular taxi However I requested a king bed and they only offered me two single beds. The gym is ruled by the PR’s who occupy every item of equipment. Leaving their towels and phones on various items and then treat you with disdain if you dare to move them to use the equipment. Shampoo is scare. They give you one small tube per day. so if you use the gym and want two showers per day you have to steel items from the maids cart :) Other than that it’s a nice hotel. Great pool area. Food is good. Location is nice
Stayed 2 nights in Sep 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Sep 13, 2023
Thank you for taking the time to fill out the feedback, I am sorry to hear that we did not meet your expectations and that your transfer from the airport to the resort did not arrive, however I sent you a message and asked you to send me more details to my email and to this day the message has not arrived. All the other points you mentioned have been passed on to the management of the resort and we will learn from them and improve from them, so I thank you. Also, let me thank you for mentioning the pool, our wonderful location and the food.Hope to meet you soon and change your mind a little for the better.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Sep 6, 2023
Thank you for your feedback

10/10 Excellent

ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Sep 6, 2023
Thank you for your feedback

10/10 Excellent

Sandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel we had a wonderful stay rooms are great - lovely friendly warm service…. Over the summer hard to find a good hotel as they are so full but they really made it work.. the grounds and beach are fabulous…
Stayed 3 nights in Jul 2023
Response from Gal Yavetz, Head Of Hospitality, DanAccadia Resort on Jul 31, 2023
Dear Sandy.I'm so exited to reed your feedback. our stuff is very appreciated the worm words and i want to thank you for this.hope to see you amongst our guests soon.

6/10 Okay

galit

Traveled with partner
Liked: Cleanliness
To start with the good things, the hotel sits on a beautiful property probably the best hotel beach in Tel Aviv and the central area. The pool crew is great. The food is great as well cons- shower backlog . Can’t get even water . Either cold or hot in short cycles . Some very unpleasant front desk (not all of them ) . The card key never works . Very hard to almost impossible to get a parking spot even in their parking lot .
Stayed 1 night in Jul 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jul 9, 2023
Hi Galit.Thank you very much for taking the time to fill in the feedback, indeed our location, the green areas and the proximity to the beach are something we are very proud of.I'm sorry that we didn't meet your expectations. in the future, I will ask you to contact the manager of duty who is constantly at the resort in real time so we can make your vacation from good to perfect.Hope we can change your mind about us in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jul 9, 2023
!Thank you for your feedback

10/10 Excellent

Mindy

Stayed 2 nights in Jun 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jul 9, 2023
Thank you for your feedback

10/10 Excellent

Etty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always feel very welcome at the Dan Acadia. The staff are very welcoming. The massages I and my spouse had at the spa were excellent.
Stayed 3 nights in Jun 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jul 9, 2023
Thank you very much for the kind words, receiving such feedback always motivates us to continue doing what we do to the best of our ability.Hope to meet you on the next visit

6/10 Okay

David

Stayed 1 night in May 2023
Response from Gal Yavetz, Head Of Hospitality,Dan Accadia Resort on Jul 9, 2023
Thank you for your feedback

6/10 Okay

karen

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is in a lovely location on the beach but firstly the steps to the beach were unsafe for some people. The service outside the bar was very slow. All amenities including spa and shop were closed the whole week but we were not advised when booking. Housekeeping was not good, refreshing the rooms does not mean replacing the sbower gel or face cloths or tea or even taking away dirty glasses. It was certainly not worth the cost and we will think twice about staying there next time.
Stayed 5 nights in Mar 2023
Response from Inbal on Mar 29, 2023
Dear Karen,Thank you for your comment and for mentioning our wonderful location. My apologies for any inconvenience and for falling short with the service provided during you stay. This will be handled with the relevant heads of departments, we will learn from your review and be better because of it. I hope to have another chance to see you among our guests in the future. With best regards, Inbal Kalansky, Guests Relations Manager.

10/10 Excellent

Reena

Stayed 3 nights in Dec 2022

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Pinhas

Stayed 8 nights in Sep 2022

10/10 Excellent

Ruthie

Stayed 2 nights in Sep 2022

6/10 Okay

Gerard

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great hotel. Some staff unhelpful especially the receptionists. Room cleaning was not good
Stayed 9 nights in Jul 2022
Response from Inbal on Aug 14, 2022
Dear Gerard, Thank you for your review. My apologies for any inconvenience and for falling short with the service provided. Looking forward to providing you with a better experience next time, Inbal Kalansky, Guest Relations Manager

8/10 Good

Susan M.

Stayed 4 nights in Jul 2022

8/10 Good

Nicholas, Shoreham by Sea

Stayed 3 nights in Jun 2022

10/10 Excellent

Irit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location! Food was amazing!pool area and beach are very comfortable and beautiful! Check in was fast! Overall my stay was enjoyable!
Stayed 2 nights in Jun 2022
Response from Inbal on Aug 14, 2022
Dear Irit, Thank you for choosing Dan Accadia. We are so happy we were able to spread some of our special magic to your stay. Looking forward to welcome you back in the near future. With best regards, Inbal Kalansky, Guest Relations Manager.

6/10 Okay

Clare

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not clean enough. No mattress cover. Didn't clear up a broken glass properly.
Stayed 2 nights in Jun 2022
Response from Inbal on Jun 14, 2022
Dear Clare, I was deeply sorry to read that your experience with us was less than perfect as we are doing our very best to cater to every guest's needs and satisfaction. We have been sure to take on board your comment as all feedback helps us provide the best service and amenities for our guests. I hope to welcome you back for a more complete enjoyable time in the future, Best regards, Inbal Kalansky

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Elena

Stayed 2 nights in Apr 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but needs better service
They locked the door at night and not one by front for a while. Started working on the pool with heavy equipment at 7 30 am
Stayed 1 night in Mar 2022
Response from Inbal on Mar 13, 2022
Dear Anonymous, I'm truly sorry for any inconvenience caused by the closed door, we lock the door at night during low season but the hotel has staff 24/7 and there is a doorbell so the receptionist can open it for you. We are indeed converting the entire pool area to a spectacular leisure space. We do hope to have the pleasure of hosting you in the future, with a brand new, pampering pool area. Inbal Kalensky, Guest Relations Manager

6/10 Okay

Yoav

Traveled with family
Liked: Room comfort
They need to do some major work!
Over all it was not too bad, the hotel is very old, carpets are stained all over the place. need a major uplift. breakfast over the weekend when the hotel is full feels like you in central station and not in a 5 star hotel.
Stayed 8 nights in Feb 2022
Response from Inbal on Mar 13, 2022
Dear Yoav, Thank you for taking the time to share your thoughts following your recent stay with us. We're sorry if there were any aspects that made you stay with us unpleasant. We have been sure to take on board your comments as all feedback helps us provide the best service and amenities for our guests. Thank you again and we hope to have the opportunity to welcome you back in the future. Kind regards, Inbal Kalansky, Guest Relation Manager

10/10 Excellent

Avraham And Stery

Stayed 1 night in Feb 2022

8/10 Good

shulamit

Stayed 1 night in Feb 2022

10/10 Excellent

Genady

Stayed 1 night in Dec 2021

10/10 Excellent

Shalom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outdoor area of the hotel was great for my friends and I.
Stayed 1 night in Nov 2021
Response from Inbal on Nov 21, 2021
Dear Shalom, It was a pleasure to host you, thank you so much for sharing. We’re so happy you enjoyed the hotel's outdoor area and hope to welcome you back again soon. Best regards, Inbal Kalansky, Guest Relations Manager.

10/10 Excellent

Yaacov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Goof food, good service, amazing pool - beach front
Stayed 2 nights in Nov 2021
Response from Inbal on Nov 15, 2021
Dear Yaacov, What a lovely review! Thank you so much for sharing. It was a pleasure to host you, It means the world to us when guests appreciate all the finer details that go in to preparing for their stay; I’ll be sure to share your kind words with the whole team. Thank you again and we’ll be looking forward to welcome you back, Inbal Kalansky, Guest Relations Manager

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most gorgeous hotel in all of Herzliya with the nicest staff. The rooms are perfection snd the grounds are well maintained. The pool is the perfect temperature and the beach in front of the hotel property is the best in Herzliya.
Stayed 3 nights in Nov 2021
Response from Inbal on Nov 14, 2021
Dear Audrey, It was a pleasure to host you, thank you so much for sharing. We’re so happy you enjoyed our rooms and the hotels surroundings, and hope to welcome you back again soon. Best regards, Inbal Kalansky, Guest Relations Manager

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2021

10/10 Excellent

Kaya, palos verdes

Stayed 8 nights in Oct 2021

6/10 Okay

LIOR

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice hotel but expensive with no risen. Was not clean enough with no attention to details. The beach was great and the view from hotel pool is great
Stayed 1 night in Oct 2021
Response from Inbal Kalensky on Oct 24, 2021
Dear Lior, Thank you for your sincere comment. I was pleased to read that you found our view great (and it is indeed one of a kind!) but was disappointed to read that some other points were less than perfect. Your comments were forwarded to the managers in charge and will be addressed accordingly. Best Regards, Inbal Kalensky, Guest Relations Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay at Dan accadia was terrific! Staff was friendly and accommodating of my dietary constraints (vegan) although passover made things a little trickier. Kitchen chef (gavriel) made me a special vegan breakfast! I will mention though, that booking through expedia does not include taxws. This came as a rather unpleasant surprise to us at check-in, so be advised...
Stayed 2 nights in Mar 2021
Response from Dana on Mar 29, 2021
Dear Anonymous , Thank you for taking the time to provide us with your feedback. It is through comments such as yours that we are able to monitor and improve further. Throughout the hotel, every effort is made to ensure the highest levels of guests experience at all times, so we are always happy when a guest feels that we have excelled. We have been sure to share your kind comments with the team as a whole, it is comments such as these that make the hard work all worthwhile. Looking forward to welcome you back at the next opportunity With thanks and kind regards, Dana Harel Assistant GM Dan Accadia Hotel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided as a treat to spend one night at the Dan Accadia to celebrate our 40th wedding anniversary. We asked for an early check in and a late check out. To our delight not only did we get a 12 noon check in and an 8pm check out but our room was upgraded to a most beautiful suite. The staff were a delight and very friendly. The pool are and grounds were phenomenal. We certainly plan to go back and we won't wait until we have another celebration.
Stayed 1 night in Sep 2020
Response from Hillit on Oct 3, 2020
Dear Anonymous, Happy 40th wedding anniversary. It was our pleasure to be a small part of your special day. We try and do our utmost to ensure our guests satisfaction at all times, so thank you so much for taking the time to write us you review, it is highly appriciated. We hope to have the opportunity to welcome you back again soon. Kind regards, Hillit Rotem, General Manager Secretary

10/10 Excellent

Ravit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel wonderful service
Stayed 3 nights in Aug 2020
Response from Inbal on Aug 30, 2020
Thak you so much Ravit, we hope to have the opporunity to welcome you back again soon. Kind regards, Inbal, guest Relations.

10/10 Excellent

elie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
safe place during corona
Amazing stay during corona The hotel is doing its upper most to keep us save
Stayed 3 nights in Aug 2020
Response from Inbal on Aug 26, 2020
Dear elie, Thank you so much for taking to write us a review following you recent stay with us, we trully appriciate it. Hope to have the opportunity to welcome you back again soon. Warm regards, Inbal Kalansky, Guest Relations

2/10 Terrible

meir

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
not recommended
The rooms are not soundproofed. Very unpleasant service
Stayed 2 nights in Aug 2020
Response from Inbal Kalansky on Aug 11, 2020
Dear Meir, Thank you for sharing your feelings following your stay with us; it is by guest’s feedback that we are able to develop our offering for the future. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas, so we are always sorry to hear when we have fallen short. While a little too late to rectify for you this time, we have been sure to take on board all comments raised as your experiences are certainly not in keeping with the standards we strive to achieve. Thank you again for highlighting these areas for improvement for us and we hope to have an opportunity to welcome you back for a more all round enjoyable stay. With regards, Inbal Kalansky, Guest Relations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from ענבל קלנסקי- קשרי אורחים on Aug 11, 2020
תודה רבה Anonymous

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from ענבל קלנסקי- קשרי אורחים on Aug 11, 2020
תודה על הפירגון

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from ענבל קלנסקי- קשרי אורחים on Aug 11, 2020
תודה רבה יולי

4/10 Poor

Beth

Liked: Cleanliness, property conditions & facilities, room comfort
little more information would surely help!
The promised “free parking” was street parking, if you were lucky enough to find it. Hotel parking quite pricey. Sea view room overlooked the swimming pool with the sea off to the right side. Beach was accessible from the hotel, but chairs cost 95nis each time you went out and returning to the hotel was much more complicated than finding your way out. Our king bed was two twins under a king headboard. Great linens though. The second night we were there, a large, LOUD outdoor wedding was catered By the hotel right outside our windows from 5-11:30Pm. Health restrictions well adhered to by the staff, but no one asked for any level of guest compliance. In general, a disappointing experience that could have been greatly improved if we’d known about parking, beach access and wedding intrusion beforehand!
Stayed 2 nights in Jun 2020
Response from Hillit Rotem on Jul 1, 2020
Dear Beth, Thank you for sharing your feelings following your stay with us; it is by guest’s feedback that we are able to develop our offering for the future. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas, so we are always sorry to hear when we have fallen short. While a little too late to rectify for you this time, we have been sure to take on board all comments raised as your experiences are certainly not in keeping with the standards we strive to achieve. Thank you again for highlighting these areas for improvement for us and we hope to have another opportunity to welcome you back for an improved experience. All my best and stay safe. Hillit Rotem, General Manager Secretary

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Henrik Cort

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Aron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dan Accadia Herzliya Pituach
The Dan Accadia is a very well run hotel.The receptionists are well trained and try to make you feel welcome from the outset. The lobby bar could do with a less brusque manager who may benefit in some hospitality training. The rest of the lobby bar staff are friendly if not a little slow in offering service. The breakfast staff are most helpful and try to keep the dining area clear of used plates, cups and the like, if sometimes a little too quickly! The bedrooms are well kept by the chambermaid staff. They are clean and well furnished. There is a drinks area, including alcohol and tea, coffee and light snacks. There was some difficulty in obtaining some firm pillows but in the end the manager was able to help. I would certainly stay at The Dan Accadia again. The pool area is just great. Pool bar and restaurants looked good even though I did not try them. So, rooms at the right price are never easy to find. HOTELS offered me the right room at the right price at the right time. Well done Hotels.com
Stayed 3 nights in Sep 2019
Response from danhotels on Sep 23, 2019
Dear Aron, Thanks so much for the very kind words and sharing your experiences with other travelers. It is so great to hear from our contented guests who notice all the finer details that go into making the perfect stay for all our guests. Looking forward to welcome you back again soon, with kind regards, Dubi Rakia General Manager

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019