Ratings based on 198 Verified Reviews

3.3 out of 5
62% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Clean, Friendly staff, bad ppl

Posted Nov 12, 2017
Clean hotel friendly nice staff but There were gang members arguing next door all night. Can hear them shouting at each other at one point even fighting. Also at like 12am they set off smoke alarm due to smoking in the Room no one came for an hour.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice place to stop and rest

Posted Nov 9, 2017
The staff was friendly and quick on getting me in my room. Room was clean nice hot water, The stay was cozy. Very Silent slept very well.
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas, nv

Great staff and clean

Posted Oct 11, 2017
Staff was very nice and helpful Hotel was clean
Comment from Hotel Management
Oct 12, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.
2 out of 5
by A verified traveler from Los Osos, CA

Run down motel

Posted Oct 10, 2017
Pros: Nothing
Cons: Read what I wrote above.
Location: Location was okay.
The bathroom fan didn't work. The toilet tank had an annoying leak. The refrigerator was leaking water on the floor. There was a jerk going in and out of his room late at night and slamming the door every time, and loud conversation in the hallway and above us making it hard to sleep! There was also a barking dog in a nearby room! I will never stay at this Motel 6 ever again, and might never stay in any Motel 6 again. Very disappointing.
Comment from Hotel Management
Oct 12, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the maintenance conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler

Rudeness

Posted Oct 4, 2017
Rude staff room did not get cleaned No toiletries just a mess
Comment from Hotel Management
Oct 6, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler from CA

You don't get your money's worth.

Posted Sep 18, 2017
It is common to have lousy guests stay in cheap hotels, however the lousy staff is what completely confused me. Stayed two nights to know that the employees here don't know what to do because they don't care to try. Guests shouldn't be able to hear a conversation between a supervisor and housekeeping regarding what contents should be in the housekeeping cart, but they chose to yell all about it in the hallway. Pay extra to stay in a place that still cares about work ethic.
Comment from Hotel Management
Oct 6, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We encourage you to contact our Guest Relations Department to record the details of your stay to help us provide a better guest experience in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont

Nice and comfortable

Posted Sep 17, 2017
It was good, I was sleeping most of the time. Luandery was closed
Comment from Hotel Management
Oct 14, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, We are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corona

Was convenient to the event I was attending

Posted Sep 15, 2017
Pros: location
The motel was clean, convenient to the event I was attending and the best pillows of any motel 6 I have ever stayed in.
Comment from Hotel Management
Oct 14, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, We are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Price is the thing

Posted Aug 23, 2017
Pros: Location, Price
Cons: Full bath towels, temp system that works, some carpeting (floors are cold), better trained desk clerk
Location: Desk clerk didn't know it but there's a restaurant/bar only fifty feet away.
Cheap price and you get what you pay for, not any more.
3 out of 5
by Marie

Posted Aug 17, 2017 on Hotels
Air conditioner didnt work to good. Our room smelled of cigars. Doors all needed to be cleaned.