Ratings based on 794 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

nice hotel, free breakfast

Posted Mar 20, 2017 on Hotels
very nice place indeed. Hotel was under renovation during time of stay. hot breakfast included. WIFI was pretty good. Everything will be running normal and updated after July, 2017.
Comment from Hotel Management
Apr 17, 2017 by Lina, Hotel Management
Dear Valued Guest, We're thrilled for your 4-star review and very kind words!! We've begun our complete hotel refurbishment - as we'll be showcasing the famous IHG "Formula Blue" rooms throughout the entire hotel in Q2, 2017!! Can't wait to share them with you and all our loyal customers!! All the best in 2017!!
4 out of 5
by Rene

HOTEL WITH DIRTY RESTROOM IN LOBBY!!

Posted Mar 12, 2017 on Hotels
WHEN WE ARRIVED AT THE HOTEL, WE HAD BEEN DRIVING FOR 2 HOURS AND HAD TO USE THE RESTROOM REALLY BAD, AND OUR ROOM WAS NOT READY SO THE FRONT DESK CLERK SAID WE COULD USE THE ONE DOWN THE HALL IN THE LOBBY. THE RRESTROOM WAS SO VERY DIRTY AND BOTH STOOLS WERE FULL OF PUP AND PAPER. WE COMPLAINED AND THE CLRK SAID THAT SOME ONE WILL CLEAN IT AFTER THEY FINISHED THE ROOMS. SO WE HAD TO LEAVE THE HOTEL AND GO SOMEPLACE ELSE TO USE THE RESTROOM.
Comment from Hotel Management
Apr 17, 2017 by Lina, Hotel Management
Dear Rene, We're thrilled for your 4-star review. We've begun our complete hotel refurbishment - as we'll be showcasing the famous IHG "Formula Blue" rooms throughout the entire hotel in Q2, 2017!! Can't wait to share them with you and all our loyal customers!! All the best in 2017 and apologies for the lobby restroom experience. We usually have someone checking on this hourly so we're not sure what happened on this particular day but we'll be looking into it immediately!
3 out of 5
by HUA

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017 by Lina, Hotel Management
Dear Hua, Thank you for your recent stay and for sharing your feedback!! We've begun our complete hotel refurbishment - as we'll be showcasing the famous IHG "Formula Blue" rooms throughout the entire hotel in Q2, 2017!! Can't wait to share them with you and all our loyal customers!! All the best in 2017!!
5 out of 5
by A verified traveler

Posted Feb 4, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your fantastic 5-star review ... we're so thrilled you enjoyed your stay with us!
2 out of 5
by JAEWHA

Posted Jan 20, 2017 on Hotels
My room smells bad.I feel so bad when I stayed here.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you Jaewha for taking the time to share your experience!! We've just begun a complete refurbishment of our property that will be completed in early Q2 with all bedrooms built to the IHG "Formula Blue"'s highest standards!! Looking forward to welcoming you back again soon when all bedroom issues will be solved.
4 out of 5
by Marcos

Posted Jan 10, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you Marcos for taking the time to share your experience!! We've just begun a complete refurbishment of our property that will be completed in early Q2 with all bedrooms built to the IHG "Formula Blue"'s highest standards!! Looking forward to welcoming you back again soon!
4 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Hi, we stayed in there between Dec 24-28 2016. It was a good hotel, breakfast was really good. Thanks for everything. But, when we were making check out, left my sunglasses on small table and asked to front desk right after left in two minutes. Lady was on front dest said she doesn't have it, asked few times and she repeated same word, NO she doesn't have it. I went car and took my phone and showed her my latest photo that I took at the hotel lobby few minutes ago. My sunglasses was on that small table and nobody was around at those moments, a lady was vacuuming at that moment, even asked her. After I showed my photo with sunglasses took few minutes ago to same lady on front desk and she gave me my sunglasses finally. Thanks.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience!! We've just begun a complete refurbishment of our property that will be completed in early Q2 with all bedrooms built to the IHG "Formula Blue"'s highest standards!! Looking forward to welcoming you back again soon!
5 out of 5
by A verified traveler

Pleasant

Posted Jan 9, 2017 on Hotels
It was a pleasant stay. Good service of Housekeeping and front desk.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience!! We've just begun a complete refurbishment of our property that will be completed in early Q2 with all bedrooms built to the IHG "Formula Blue"'s highest standards!! Looking forward to welcoming you back again soon!
5 out of 5
by Angela

Posted Jan 7, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you Angela for taking the time to share your experience!! We've just begun a complete refurbishment of our property that will be completed in early Q2 with all bedrooms built to the IHG "Formula Blue"'s highest standards!! Looking forward to welcoming you back again soon!
4 out of 5
by A verified traveler

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience!! We've just begun a complete refurbishment of our property that will be completed in early Q2 with all bedrooms built to the IHG "Formula Blue"'s highest standards!! Looking forward to welcoming you back again soon!