Best Western is Back!!!!
Posted Sep 19, 2016
As a child we always stayed at Best Western on vacation and I have many fond memories of that. After getting married I booked a room at Best Western and it was horrible. I tried several more and they just weren't good experiences. Recently I made a last minute reservation at the Best Western in Hickory NC. I have to say I have worked in the hotel business at the beach for over 20 years, and people paying 100's I'd dollars a night do not get the service I received at Best Western. I was greeted by a very cheerful hello at check in, it was fast and convenient. When I opened our room door I couldn't believe how beautiful and clean the room was. The sheets smelled freshly washed and the bed was really comfortable. First impressions mean a lot and BW went above and beyond my expectations. After unpacking our phone rang in the room and it was the front desk calling to make sure our room was okay, if there was anything we needed, and said to call if we needed anything. Hospitality like this is not found like this much anymore. The next morning we went to the lobby expecting Danish and coffee, but instead had a full breakfast including waffles, biscuits, yogurt, fresh fruit, pastries, and a selection of brand name cereals. It was delicious. The property was beautifully maintained, well lighted and overall it was a terrific experience. The check out clerk was just like the check in, verfriendly and efficient! Best Western is BACK better than ever! Can't wait until next vacation.