Ratings based on 733 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly Recomend

Posted Nov 1, 2017
Wonderful hotel! Comfortable beds, atmosphere, everything. Worth every penny- highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

WARM STAY IN KYOTO

Posted Sep 28, 2017
Pros: IT IS NOT TOO BIG- THERE WAS NOTHING TO COMPLAIN ABOUT..
THE HOTEL IS LOCATED IN A GREEN AREA, WE COULD SEE BIG TEMPLES IN FRONT OF OUR WINDOW, THE STAFF IS REALLY HELPFUL WITH INFORMATION - VERY FRIENDLY - EVERYTHING IS A JOY TO LOOK AT! BREAKFAST IS EXCELLENT -
3 out of 5
by A verified traveler from mexico

Kyoto

Posted Aug 17, 2017
Below expectations for 400 a night NOT Good Small beds small bathroom Stay and food expensive
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2017
New hotel. Great facilities. Great staff. Close to central train station (Yen 700).
5 out of 5
Recommended
for Families
by A verified traveler

So helpful. A perfect home nase

Posted Aug 14, 2017
The staff was extremely helpful in booking and planning transportation. There is so much to do in Kyoto and they helped get it al done. The room was great, the facilities spotless, and the nightly Geisha performance was great.
5 out of 5
by Miri

This traveler left a rating score only Posted Aug 1, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

nothing special

Posted Jul 25, 2017
Dated and worn. The rooms are adequate but overpriced, small, and sheets are scratchy. Good bathrooms. The Grill - especially breakfasts are very good. Oddly located in Kyoto. Overall - can easily be beaten.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Best place to stay in Kyoto hands down!! Recommend

Posted Jul 15, 2017
I had a great experience, and I've been around. These guys know how to treat you and you won't be left disappointed because they will go over their way to make it the most satisfying hotel experience for you! Nice, clean, friendly- Every dollar is well-deserved and I recommend this hotel to anyone looking to stay in Kyoto!
5 out of 5
by Victoria

This traveler left a rating score only Posted Jun 24, 2017 on Hotels
5 out of 5
by Robert L

Translated

Posted Jun 24, 2017 on Hotels
Very nice hotel. Outstanding service. Great restaurants. Elevator access ( there are many) quite confusing but after several days you can figure it out. Great night life on weekends.