Ratings based on 212 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Vancouver island BC

Bes bugs

Posted Apr 17, 2018
I put my employee up there for a course, first night he was bitten by bed bugs , hotel staff came up to room in morning and found over 15 bed bugs , manger said she would compensate my employee for all his wrecked clothes when he returned the following time (2 weeks later) she hasnt compensated him anything and wanted him to pay full rate to stay again , my employee moved to another hotel , i would not recommend this to anyone.
Comment from Hotel Management
Apr 19, 2018 by Andrea , Hotel Management
Dear employer of employee that stayed here., unfortunately you did not receive all the information so I understand you were not able to provide correct and valid feedback. I do apologize for the miscommunication and if you would like to reach out I can confirm what actually took place. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2018
Very friendly staff. Rooms were clean, beds comfortable.
Comment from Hotel Management
Mar 22, 2018 by andrea, Hotel Management
So glad we could make you're stay enjoyable. I hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2018
Wonderful place to stay. Staff was excellent and the kids loved the pool
Comment from Hotel Management
Mar 22, 2018 by andrea, Hotel Management
So glad you enjoyed you're stay. We look forward to your return to enjoy the pool once again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2018
Was awesome! The kids had a blast! We stayed 2 nights. The staff was very friendly and willing to help if needed. The kids had fun in the pool going down the water slide.
Comment from Hotel Management
Feb 6, 2018 by andrea, Hotel Management
Thank you for sharing your wonderful feedback. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place

Posted Jan 30, 2018
nice room, great friendly staff, nice hot tub and pool
Comment from Hotel Management
Feb 6, 2018 by Andrea, Hotel Management
So happy you enjoyed our amenities. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from high river, alberta

It was great

Posted Jan 22, 2018
No issues, stay there often. Always a good time. Kids love the pool.
Comment from Hotel Management
Feb 6, 2018 by andrea, Hotel Management
Glad your stay was predictably great. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Florida

The best place in High River

Posted Jan 8, 2018
I spent 3 nights in their Suite Room. The mattress was very comfortable, the bed sheets were of high quality, the Gym was well set up and the breakfast included with the room was very good. In short, I will stay their again.
Comment from Hotel Management
Jan 10, 2018 by Andrea, Hotel Management
I am ecstatic that you enjoyed you're stay. We look forward to you visiting us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from YEG

Always clean, friendly and convenient.

Posted Jan 7, 2018
We love staying here, it is our go to hotel when travelling home to BC, or travelling from BC to home. The staff is always friendly, rooms clean, and breakfast is great.
Comment from Hotel Management
Jan 10, 2018 by Andrea, Hotel Management
So glad you choose us everytime, we certainly love having you.
3 out of 5
Recommended
for Everyone
by A verified traveler from High River

I can't give it full marks because...

Posted Jan 4, 2018
... whomever has the contract for parking lot maintenance thought it would be okay to plow snow at 6 am, creating a racket that woke up my whole side of the building, likely. Very comfortable beds and friendly staff, though.
Comment from Hotel Management
Jan 10, 2018 by andrea, Hotel Management
I am so sorry . I have spoken to my contractor and it will not be happening again. Please join us again soon.
5 out of 5
by Aran

Posted Jan 1, 2018 on Hotels
Comment from Hotel Management
Feb 6, 2018 by Andrea, Hotel Management
Thank you,