Hotel is showing it's age!
Posted Oct 18, 2014
Staff were very nice and polite on checkin and we were given the type of room requested.
Checkin was very easy but collecting the room fee at checkin is a bit old fashioned.
The location of the hotel is excellent and the room was clean and tidy. A rolling chair at the computer desk would be greatly appreciated. Also, a secure WiFi link would be nice because the open link now used is too easy to hack.
Highlands is always an expensive place to stay because there is limited availability of chain hotels. Every hotel in town seems to be owned by only one or two organizations so there is little incentive for competition. Frankly a nice Hampton Inn, Fairfield Inn, or Comfort Inn would have best the socks off this hotel at half the price.
Highlands wake up you are loosing market to other nearby towns which are much less difficult reach.