Ratings based on 175 Verified Reviews

3.6 out of 5
71% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler from US

Posted Oct 31, 2016
Location: Location is fine because we can drive to Highlands downtown and several nearby waterfalls at short time and distance.
This room does not have heating or cooling unit attached to it. I would prefer to set my own indoor temp so I will feel more comfortable and sleep better at night. WOuld be nice if each room has a short instruction sheet telling resident on how to choose the TV channels.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Amazing views - best option in Highlands

Posted Oct 30, 2016
Location: Meritage Bistro was great restaurant. Highlands has lots of gems and is fun to walk around
We had a nice balcony with a wonderful view. Sat outside enjoying the weather and drinking great local beer. Highly recommend. Drive a little further from Main Street to save money, get a view and great amenities like tennis courts.
4 out of 5
by A verified traveler

Convenient and clean

Posted Oct 24, 2016 on Hotels
Most convenient check in and check out
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Lovely views in highlands!!

Posted Oct 18, 2016
Pros: There's a good decent prices restaurant on site, hot tub with nice views, cozy and secluded.
Cons: Cleanliness and rooms were hot and stuffy.
I know the area is expensive but we nearly $200 per night for a very small room and a tiny bathroom. The bathtub had rust and hair in it before we used it!!!! There was no way to make the room cooler and no fan in the room. We opened the windows at night but sometimes it got too cold so there really wasn't a way to control temperature. Also we requested a fan for the room and saw one at the front desk but they never gave us one. :( We really liked the hot tub outside with the cool temps and pretty views but the water didn't seem very clean to us. Overall our stay was ok! Decent.
4 out of 5
by A verified traveler

Very Nice Option in Highlands

Posted Oct 17, 2016 on Hotels
We were pleasantly surprised at the Skyline Lodge on a last-minute trip to Highlands during peak season. Know what it is: Skyline is an older property (1960s vintage) in a pretty spectacular setting. Our room was spacious and clean, but the bathroom was very small and mundane for modern standards. Essentially, it's what it is: A 1960s style motel room that is well maintained and gently updated. The bed was fine. The chairs outside the room were a nice touch. The property has pretty nice amenities. Altitudes Restaurant was great. We had two excellent dinners there and two very good breakfasts. The bar is small but nice and the wood-burning fire was great on a fall evening. The staff was uniformly friendly.
1 out of 5
by A verified traveler

Should be condemned!

Posted Oct 11, 2016 on Hotels
We did not end up staying at this hotel. Upon check-in we were told that we were upgraded not once but twice. When we opened the door to the suites we were hit by a wall of cigarette smoke and mildew. Being pregnant, I was horrified but went searching for the room anyway. Room 501 was the only numbered room on that floor and I can only imagine what the other rooms were used for because when we walked past they were filthy with clothes, food and beer cans strewn about. We walked into our room and the maid was spraying the comforter. She told us it would take 15 more minutes to clean the room. At this point, we went out onto the deck where the hot tub had gone to die ten years prior to make other arrangements. Luckily, we found a room at another hotel and it was clean and close to town. If this room was an upgrade then I can only presume the other rooms resembled prison cells with metal beds and communal toilets because NOTHING could've been worse. They reimbursed us (and again, I presume this happens a lot) and we went on to have a great weekend but it would have been a disaster if we had stayed at this run-down, smoke-filled, plywood box on stilts. Do yourself a favor and keep looking!
4 out of 5
Recommended
for Families
by A verified traveler from Mt Pleasant SC

Beautiful view of NC mountains, woods-close falls

Posted Oct 11, 2016
Location: Great waterfalls and hiking trails are close by
Wonderful restaurant and lodge facilities. It was too chilly to try the outdoor pool. Nice to have tennis court and exercise room available. One of our rooms had good cable TV, while the other was very staticky. One room had thin walls and a hole for TV hookup that meant we heard the neighboring room's TV loudly and clearly. Easy drive into Highlands and Cashiers for food and shopping.
Comment from Hotel Management
Oct 13, 2016 by paul, Hotel Management
thank you ..happy trails to you ..
1 out of 5
by A verified traveler

Unacceptable Place

Posted Oct 9, 2016 on Hotels
First and last time here! Very old room! Smells old and musty! Bed is horriable and mold in shower. Ceiling looked like a mobile home ceiling. No elevator for handicap! View is of trees across the street! Bottom line don't waste your time or money!! We tried to cancel and was informed we would be charged anyway. Hurricane Matthew caused family to come to our house but we had to leave and stay at this unacceptable place. They did call me the morning of the reservation and ask if I was coming or not, they wanted to rent the room out AGAIN!! Seems wrong to charge a guest full price and then charge a new guest full price AGAIN!! Almost forgot the bugs in the room. Stay anywhere but here!!
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
it is important to let your site know that you are handicapped before you arrive ,,what a pity ...happy trails ..
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

beautiful scenery, hospitable and pet friendly

Posted Oct 6, 2016
Pros: great price during off season, friendly staff and very welcoming to all types and sizes of pets.
Cons: better lighting; only three small lamps and light over the sink was not bright enough
Location: hiking, small town shopping, beautiful scenery, cool weather
Comment from Hotel Management
Oct 8, 2016 by paul, Hotel Management
thank you ,,we are looking into better lighting
3 out of 5
Recommended
for Everyone
by A verified traveler from charlotte, nc

Posted Oct 5, 2016
Pros: Staff served nice breakfast basket .. Fruit, yogurt, muffins , juice , coffee.. Linens were great.. Big fluffy towels
Cons: Furnishings.. Need another cozy chair in room & new carpet
Location: Close to all mountain activity
Great location.. View from porch .. Rocking chairs & privacy.. Staff was wonderful & helpful .. Carpet needs update ; bathroom also
Comment from Hotel Management
Oct 8, 2016 by paul, Hotel Management
we are getting new carpeting ,,,thank you