Interior entrance

Reviews of Stargaze Forum Hotel

Stargaze Forum Hotel
Liebigstraße 15-19, Hilden, NW

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 187 reviews" "
Rating 8 - Good. 78 out of 187 reviews" "
Rating 6 - Okay. 44 out of 187 reviews" "
Rating 4 - Poor. 16 out of 187 reviews" "
Rating 2 - Terrible. 21 out of 187 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stargaze forum is well maintained and the staff was nice, the wifi wouldnt work in our room. Its possible to take the s-bahn train into dusseldorf, but they dont come very often, especially in the late evening and at night.
Stayed 2 nights in Oct 2023

10/10 Excellent

mohiodin

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Swetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
The room had fan which was good enough. No AC but worth for 44euro.
Stayed 1 night in Jul 2023

2/10 Terrible

Natalija

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Mario, California, USA

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bad place , they don’t clean the room and they don’t change bed clothes and towells !!!
Stayed 5 nights in Nov 2019

2/10 Terrible

Mario, California

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Poor internet signal inside the room, you can’t work ! They don’t change bed clothes Few options for breakfast Some employees are rude
Stayed 1 night in Nov 2019

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Colin, Scotland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very sub standard hotel for the price. The staff were nice. The breakfast was ok. The rooms are very tired. The tv had 3 channels working. Don’t stay unless you need to.
Stayed 2 nights in Nov 2018

6/10 Okay

CHRISTA

You get what you pay for
For the price ok,beds are clean& comfy, could use better cleaning overall
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good value for the price and convenience.
Very cheap accomodation. Ample free parking. 24-hour check-in. Good Wi-fi. Room and bed satisfactory but no air conditioning or fan, so room is hot during the summer. Bring eye shades to sleep at night as curtains do not block out light. Good value for the price and convenience.
Stayed 1 night in Jul 2018

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Handy for Dusseldorf
I deal hotel for quick stop over
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never ever experience this kind of breakfast before. Please stop serve breakfast to customer
Stayed 2 nights in Jul 2018

8/10 Good

robin

Liked: Staff & service, room comfort
Isolated location we checked in late so all we saw was a very empty parking lot underground and the not so clean room. However, once in the room we felt safe and when we were checking out everyone was very nice and the lobby is nice. We got this room for a very discounted price and sell for the price it was better than we expected it to be
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay
The hotel was good value for stopping over for the night on a long journey trip. The local area is not very attractive but its close to major cities around if that helps. It was quiet and comfortable to get some rest for long day of driving
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
A little out of town, next to TNT (early starters) Modern and good condition overall The staff was friendly and corteous. I got upgraded to a twin room on check in - nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Nice personnel,quiet area, spacious room.

8/10 Good

Verified traveler

Liked: Staff & service

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
No bar, vending machine did not work
Room was very expensive for what it was, room was cold. No mini bar not even a fridge. Was meant to be no smoking but clearly in the corridor people were smoking

4/10 Poor

Michelle, New Jersey

Disliked: Staff & service, room comfort
Miserable/Nasty woman at front desk!!!
This hotel is located in an industrial area. The hotel was very basic/plain. We were suppose to have a telephone, refrigerator, robes/slippers......& our room did not. We registered for a double bed & were given 2 single beds. We discussed this with the woman at the front desk who was annoyed that we would request a room change. As a matter of fact, every time we approached her for a question/concern, she was rude, nasty, & absolutely miserable. We ran out of toilet paper & went to the front desk to ask for some. She actually told us that housekeeping wasn't in yet & that we would have to wait. She was horrible. We never got her name but she had long dark hair. The other female employee had short dark hair & she was very pleasant. There were 2 male employees who were also very pleasant. The miserable woman seemed to be the Boss/run the show. We would NEVER return!

6/10 Okay

Pierre-Olivier, erfurt

Liked: Cleanliness, room comfort
Don't expect too much and you will be happy!
For the first time the WLAN was not working :(. I choose the hotel because it's close from where I have appointment the next day.

4/10 Poor

Jorg, Florida, USA

Liked: Cleanliness
Disliked: Room comfort
Room for improvement
When we arrived at the hotel we were greeted by a young man who barely spoke English. We finally conversed with him in French telling him that the first "comfort" room he offered us, tiny and ground floor out to the parking lot as it was, simply wasn't acceptable. So we were sent to the top floor. The room on the top floor hadn't been cleaned at all. It was in appalling state and we were told that the maid had just gone home. After a lot of back and forth we were given a room on the 3rd floor (corner room, bright and nice except for the 14 or so inch 10-15 year old square TV which was so small that from the bed we couldn't watch at all the German only programs of the 8 or 9 stations offered). We always look for hotels with "high-speed Internet in all rooms" offer. This hotel knew (according to the front desk clerk) that the wireless Internet didn't reach beyond the 2nd floor. No word of that in any of their advertising. We ended up using our phones' Internet connection at a significant extra cost. Overall, we definitely would not recommend this hotel to anybody. It was a bad experience.

6/10 Okay

patrick, london

Liked: Cleanliness, property conditions & facilities, room comfort
No complaints
Location in a warehousing complex and a bit far from Hilden Station.. Taxis needed when it rained and to get to town centre for meals. Basic hotel.. clean and tidy. No problems with service.

8/10 Good

CAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hot oder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bin jetzt schon öfters in dem Hotel gewesen und es war jedesmal perfekt. Klasse Personal und ruhige Lage.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hot oder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S-Bahnhof Hilden und die Fußgängerzone ist fußläufig erreichbar. Gute Einkaufsmöglichkeiten, ca drei Busstation bis zum S-Bahnhof und Schloss Benrath. Die Zimmer sind Standard eingerichtet, drei Snack-Automaten mit Getränken, Snacks und ein Kaffeeautomat im Erdgeschoss. Auf Wunsch für 9,50 € auch mit Frühstück. Das Personal ist super und kompetent. Sehr viele Parkmöglichkeiten auch für 6 Meter Fahrzeuge. Fußläufig auch ein großer Wald in der Nähe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Sauber, hilfsbereit, immer wieder!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Allem ein sehr schönes und angenehmes Hotel. Die Umgebung ist nicht so besonders , aber ruhig. Sonst, kann ich nur sagen, das Hotel liegt etwas versteckt und hatte keine Hinweise oder gute Werbung von der Straße aus.
Stayed 2 nights in Mar 2024

8/10 Good

Markus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordentlich, sauber, modern gehalten, Preis-Leistungsverhältnis stimmt.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich kann nur von meinen Erfahrungen berichten. Ich war sehr zufrieden. Super Preis-/Leistungsverhältnis. Freundlicher Empfang und kompetenter Check-In und Check-Out. Schnell und unkompliziert. Ich habe motivierte, hilfsbereite und fleißige Mitarbeiter an der Rezeption, im Reinigungsteam und hinter den Kulissen erlebt. Für meinen Anspruch und meine beruflichen Erfahrungen darin war der Service unter heute vorhandenen Bedingungen vorbildlich, was nicht immer eine Selbstverständlichkeit ist. Das sollte man immer berücksichtigen. Mein 5. Aufenthalt hier im Hotel. In frisch renovierten Badezimmer. Alles neu. Moderne Holzmöbel. Warmer Teppichboden. Schlafen wie auf Wolken auf der neuen Matratze. Regelmäßig ordentliche Reinigung. Gutes Bild auf großen modernen Smart-TV in drehbarer Wandhalterung. Schnelles WLAN. Moderne edle Holzmöbel, Schreibtisch und bequemer Sessel. Moderne Wandbilder und -farben. Einladende Sitzgruppen, Dekos und Bilder in öffentlichen Bereichen. Hotel wird nach und nach renoviert. Bodenbeläge in Fluren vor Zimmern. Neue Zugangsterminals für Codeeingabe für Zimmer-, Hotelaußentüren und riesiger kostenloser Tiefgarage. Kameraüberwachte kostenlose Außenparkplätze, -flächen, Ladestationen für Elektrofahrzeuge und Raucherbereich am Nachtzugang geben sicheres Gefühl. Neue Lichtdeko an gut gefüllten Kaffee-, Snack- und Kaffeeautomaten. Ich habe mich immer sehr wohl gefühlt und empfehle uneingeschränkt weiter. Ich danke Euch, macht weiter so! Mit freundlichen Grüßen
Stayed 2 nights in Dec 2023

8/10 Good

Mark ter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ager

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut🌹
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
インテリアが気に入りました
個人旅行で利用。室内は、ひろびろとしているし、シンプルで機能的なデザインで、とても感動しました。大きな机も大変良かったです。S-Bahnに乗って、D-Oberbilk駅からHilden駅まで行き、ホテルまで歩きました。駅のインフラが大変よくないので、スーツケースが重くて苦労しました。車で来るのがベストです。スーパーマーケットも近所にあり、便利です。
シンプルで広いバスルーム
Stayed 1 night in Dec 2023

2/10 Terrible

Florian

Stayed 2 nights in Dec 2023

6/10 Okay

Giulia

Stayed 2 nights in Dec 2023

2/10 Terrible

Marion, Hollfeld

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kein Entgegenkommen seitens des Hotels
Stayed 1 night in Dec 2023

10/10 Excellent

Seyed Hamid Reza

Stayed 1 night in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War zum 4 mal hier. Wieder sehr zufrieden. Diesmal sogar Doppelbettzimmer im Erdgeschoss statt Einzelzimmer erhalten. Sehr bequeme Betten. Schöne und zweckmäige Einrichtung. Gutes Wlan. sichere Tiefgarage. Neuwertiges, sauberes Badezimmer.
Stayed 5 nights in Nov 2023

6/10 Okay

Gerhard

Liked: Staff & service
Da gibt’s weiter nix zu sagen
Stayed 7 nights in Oct 2023

8/10 Good

Jörg

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

fotios

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für eine Nacht war die Unterbringung, Verhältnis Preis Leistung in Ordnung. Das Hotel liegt etwas zu weit weg von Benrath u. Düsseldorf. Darauf sollte man sich einstellen.
Stayed 1 night in Sep 2023

8/10 Good

Günter

Liked: Cleanliness, staff & service
Eigentlich in Ordnung.
Sauberkeit war in Ordnung. Ruhige Lage im Gewerbegebiet. Außerhalb des Hotels etwas ungepflegt. Waschbecken im Bad war etwas abgebröckelt aber für den Preis alles o.k.
Stayed 4 nights in Oct 2023

8/10 Good

David

Stayed 3 nights in Oct 2023

8/10 Good

fotios

Business traveler
Liked: Staff & service
Stayed 10 nights in Sep 2023

8/10 Good

Markus, Freising

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Betten. Tolles Personal
Stayed 5 nights in Sep 2023

8/10 Good

Luise

Stayed 1 night in Sep 2023

8/10 Good

Niyazi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jörg

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für meine Zwecke (Volunteer bei den Invictus Games) genau das Richtige gewesen

8/10 Good

Evgenij

Business traveler
Liked: Cleanliness, amenities
It was ok
Stayed 1 night in Sep 2023