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The suite we had was terrific. It had a whirlpool tub and a fireplace. My wife loved it. The front desk staff was very helpful in finding a great place to eat for our anniversary. (Alpine restaurant in Hill City)
If you are visiting the Black Hills, the Alex Johnson is a great place to stay. Friendly and helpful staff, clean rooms, located in downtown Rapid City close to shops and restaurants.
The rooms are huge, with great amenities. Plenty of family friendly food and shopping options within a 3 mile radius. This goes some way to making up for the staff, who are incredibly rude, unwelcoming and unfriendly.
Staff was polite and helpful, breakfast was good, room was clean and well maintained, and my kids loved getting a cookie or two every night.
The hotel staff at the front desk upgraded me to a room with a whirlpool. This was very nice. The room did have some small pebbles that were not vacuumed up on the floor.
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