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Dolphin Bay Hotel

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Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Overview of Dolphin Bay Hotel

Dolphin Bay Hotel

2.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Laundry
  • Housekeeping
Map
333 Iliahi Street, Hilo, HI, 96720

Explore the area

  • Popular LocationMokupapapa Discovery Center7 min walk
  • Popular LocationHilo Farmers Market13 min walk
  • Popular LocationSt. Joseph Catholic Church14 min walk
  • AirportHilo, HI (ITO-Hilo Intl.)14 min drive

Room options

About this area

Hilo

Dolphin Bay Hotel is located in Hilo. Hilo Farmers Market and Hilo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wailuku River State Park and Akaka Falls State Park. Mokupapapa Discovery Center and Pacific Tsunami Museum are also worth visiting.

What's nearby

  • Kalakaua Park - 7 min walk
  • Mokupapapa Discovery Center - 7 min walk
  • Hilo Farmers Market - 13 min walk
  • St. Joseph Catholic Church - 14 min walk
  • Panaewa Rainforest Zoo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 15 min drive

Restaurants

  • Jackie Rey's Ohana Grill - 6 min walk
  • Bear's Coffee - 7 min walk
  • Makani’s Magic Pineapple Shack - 7 min walk
  • New Chiang Mai Thai Cuisine - 8 min walk
  • Moon and Turtle - 8 min walk

About this property

Dolphin Bay Hotel

Hotel near the bay
Dolphin Bay Hotel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises, free newspapers, and luggage storage
  • Concierge services, a front desk safe, and barbecue grills
  • Tour/ticket assistance
  • Guest reviews say great things about the overall value
Room features
All guestrooms at Dolphin Bay Hotel offer amenities such as free WiFi. Guests reviews give good marks for the comfortable rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Family friendly

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board

More properties to consider

See similar properties

Policies

Check-in

97% of travelers were happy with check-in
Check-in from 3:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Is Dolphin Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Dolphin Bay Hotel?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Dolphin Bay Hotel on Oct 10, 2022 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Dolphin Bay Hotel?

Check-in is from 3:00 PM - 8:00 PM.

What time is check-out at Dolphin Bay Hotel?

Check-out is at 11:00 AM.

Where is Dolphin Bay Hotel located?

Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park, and Mokupapapa Discovery Center. East Hawaii Cultural Center and Pacific Tsunami Museum are also within 10 minutes.

Can I cancel my reservation for free at Dolphin Bay Hotel and receive a full refund?

Yes, Dolphin Bay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Dolphin Bay Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 243 out of 402 reviews
5 - Excellent 60%
Rating 4 - Good. 121 out of 402 reviews
4 - Good 30%
Rating 3 - Okay. 17 out of 402 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 402 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 402 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

jeannine
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and colorful and quiet
Stayed 1 night in Oct 2022

5/5 Excellent

Lily
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this cute hotel! The place is so beautiful! The staff is super friendly and helpful! We may revisit soon!
Stayed 2 nights in Aug 2022

5/5 Excellent

Marion
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was older, but that gave it a charm. Well maintained, lovely staff. Loved the cat and banana bread!
Stayed 2 nights in Aug 2022

5/5 Excellent

Kristin
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for us. We are a family of four and this location was awesome. Our mini apartment had one queen bed and three twin beds. We also had a small kitchen and a patio. Our boys loved the frogs, and practiced catching them. We walked to Hilo for dinner and no worries about parking our car. Plenty of parking on site. We didn't cook in the kitchen but used the refrigerator for our drinks and snacks. We loved the character of the location and walked the hidden garden behind the location. This is not a fancy place but a family ran hotel filled with character and friendly staff. We loved our stay.
Stayed 1 night in Aug 2022

5/5 Excellent

connie
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check-in was no problem. Staff was super friendly and professional. Room perfectly clean and bed was very comfortable. I invited the hotel cat to spend the night. He had a great purr and was a great companion. He slept at the foot of the bed all night without disturbing me. All and all a great value for the money.
Stayed 1 night in Jul 2022

5/5 Excellent

Cheryll
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST HOTEL STAY IN YEARS! Here is why. First of all- let’s address the elephant in the room. No AC. I was a little concerned at first but the amount of fans in the rooms and the fact that Hilo had great breezes in the evening and the fact that these rooms have amazing cross breezes made this a none issue. Plus it was so nice listening to the night sounds from nature. Secondly, the folks that run this place and AMAZING! The morning routine of coffee, banana bread and fresh papaya and avocados that fall from their trees in their garden is amazing. They are helpful in directing you to restaurants or activities nearby, and they cat is super friendly. The room is quiet with a full kitchen and the best shower and garden tub. We spent lots of time hanging on the lanai watching wildlife and enjoying a passing rain shower. The location is walkable to a ton of restaurants - it’s everything you would want in a hotel. Would recommend to anyone coming to Hilo. My favorite hotel in years and years.
Stayed 2 nights in Jul 2022

5/5 Excellent

John, Laramie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful place to be.
Stayed 3 nights in Jul 2022

5/5 Excellent

patty
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms here and I was so delighted with the place!! The staff was wonderful, the place was squeaky clean. It was quiet and we parked right outside our room. The morning coffee was good too. And the beds were excellent. When visiting Hilo area this is the place to stay.
Stayed 1 night in Jul 2022

5/5 Excellent

Brett
Stayed 2 nights in Jun 2022

5/5 Excellent

Hazel
Stayed 1 night in Jul 2022