Ratings based on 2,292 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 25, 2019
The check in last was so stern and would not crack a smile no matter what. Not very helpful with information either. The room was really small and the shower make you fell claustrophobic! The park outside of the property was lovely though. Would not come back.
5 out of 5
by A verified traveler

Posted Aug 25, 2019
We really loved this place. We had only one night here but said we would definitely return.
5 out of 5
by A verified traveler

Posted Aug 20, 2019
I love how close it was to get to the things i needed to do for a wedding close by, also needed help getting ready at 1 point and the front desk was very polite in doing so. 😁
Comment from Hotel Management
Aug 21, 2019 by Ilima, Hotel Management
Thank you for your feed back. We are happy to know you enjoyed your stay at Hilo Seaside hotel! We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted Aug 20, 2019
The front desk employee, Ilima, was really friendly and gave us a lot of suggestions on where to eat, where to go and sight see and also things to do while in Hilo. We appreciate her kindness and we will be coming back to Hilo Seaside Hotel to stay because of her warm and friendly smile!
Comment from Hotel Management
Aug 21, 2019 by Ilima S. , Hotel Management
Mahalo for such a kind review! I'm so happy to hear you enjoyed your stay at the Hilo Seaside Hotel! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It brings me great joy to know I was apart of your experience. I look forward to welcoming you in the future. Along with new food/sight seeing recommendations. Thank you again! :)
5 out of 5
by A verified traveler from Carmichael, CA

Posted Aug 17, 2019
Location: Convenient to airport & Hilo town. Nice to look at the pond across the street. Walking distance to Ken's Pancake House and to Banyan Drive.
Comment from Hotel Management
Aug 19, 2019 by Priscilla, Hotel Management
Aloha and thank you for your lovely review. We hope to see you again soon. Mahalo!
4 out of 5
by A verified traveler

Posted Aug 16, 2019
Comment from Hotel Management
Aug 16, 2019 by Priscilla, Hotel Management
Thank you for staying with us. We appreciate your feedback. Mahalo!
3 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Aug 15, 2019 by Priscilla, Hotel Management
Thanks for staying with us. We appreciate your feedback.
4 out of 5
by A verified traveler from Kaneohe, HI

Posted Aug 13, 2019
Wonderful old school hotel - locally owned and operated so your money helps the local economy. The price is great and the property is beautiful and kitschy in a good way. There's even a museum with beautiful native Hawaiian artifacts and artwork. Only complaint is that the restaurant was not prepared for the breakfast rush and we waited a long time to be seated and served. We always stay at the Seaside when in Hilo and we'll be back.
Comment from Hotel Management
Aug 14, 2019 by Priscilla, Hotel Management
Aloha! We're so happy you enjoyed your stay. We appreciate the love and look forward to seeing you again when you return. We apologize on the restaurant's behalf, and hope that when you come back, they will be better. Mahalo!
5 out of 5
by A verified traveler

Posted Aug 13, 2019
Comment from Hotel Management
Aug 14, 2019 by Priscilla, Hotel Management
Thanks for staying with us. We appreciate the feedback.
3 out of 5
by A verified traveler

Posted Aug 7, 2019
It’s motel style, but clean. There are nice garden inside of hotel and pond with live fishes at the front of hotel. The stuffs are friendly. Good location. It’s right next to the bay front park, where locals swim and fish. Verna’s drive in and Ken’s house of pancake are within 5 minutes walk and open 24 hours.
Comment from Hotel Management
Aug 8, 2019 by Ilima, Hotel Management
Aloha, So happy to hear you had a pleasant stay with us. We hope you that you come back soon! Thank you