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Reviews of Best Western Plus Hardeeville Inn & Suites

2.5 out of 5
Best Western Plus Hardeeville Inn & Suites
18102 Whyte Hardee Boulevard, Hardeeville, SC

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Ok for price
Stayed 1 night in Apr 2024

10/10 Excellent

Jean

Traveled with partner
The bed was not comfortable. We had to sleep at the 2 edges of the bed because the bed sagged toward the middle. It should have been replaced a long time ago
Stayed 1 night in Apr 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, coukd use some TLC due to age and useage but overall a good place for the overnight stop heading south
Stayed 1 night in Apr 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, at a good price and includes breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
There is dog pee on the skirt of Bed and pee drops on the floor going towards the door.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher, Lanoka Harbor

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms and pet friendly, very close to I95.
Stayed 1 night in Mar 2024

4/10 Poor

Celest

Traveled with family and small children
Disliked: Cleanliness, amenities
The hotel lobby was very clean and had really good reviews online. The room was not clean and it smelled strongly of mildew. There was water damage all around the bathroom and carpet. I would not stay here again!
Stayed 1 night in Mar 2024
Response from Ketal on Apr 3, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

6/10 Okay

Vanessa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The check in process was smooth and efficient. The room was spacious for a family of four. The free breakfast had lots of options including waffles, cereal, oatmeal bar, eggs, bacon, gravy, biscuits, packaged pastries, yogurt, juice, coffee, and milk. While the beds were full/queen size, the area around the beds was open enough to not feel cramped while in the room. The cleanliness was in need of improvement. The room was dusty, the hallways/stairs of the hotel needed vacuuming, and the hotel smelled like food smells, as if there wasn’t enough venting in the food prep area. Overall, we needed an affordable and convenient place to stop enroute to our destination, and this hotel fit the bill.

8/10 Good

Vicki

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in good Mexican leaving the parking lot take a left one mile on your left
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
I like that the hotel is so close to I-95 The fitness center had broken equipment. The breakfast was a little below average
Stayed 2 nights in Mar 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Check-in was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ketal on Mar 14, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

8/10 Good

DUMITRU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, seemed redone recently. Basic breakfast. The elevator had a peculiar not that pleasant smell.
Stayed 1 night in Mar 2024

10/10 Excellent

Norene

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mayke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and clvalue, great bed. ...i am a global traveller. Needing to do a sleeping pit stop here. The rooms are cleaner than a W HOTEL. Breakfas is decent Value for convenience . The property ia fenced wIchh gives you a sense of security, especially in a dangeroous counrey like the USA
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha, Little River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was heading to GA and it was a perfect stopping point. The rooms were clean and neat. The breakfast was also great and included.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and convenient to I95.
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean. Room had a bad smell
Stayed 1 night in Mar 2024
Response from Ketal Patel on Mar 7, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly but clean and quiet
Stayed 1 night in Mar 2024

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was horrible. Grounds were unkept. Pool was green. Abandoned hotel behind it.
Stayed 2 nights in Feb 2024
Response from Satya on Mar 4, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

8/10 Good

Kevin

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

John

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We had the handicapped room, The shower floor was disgusting!!!!!!
Stayed 1 night in Mar 2024
Response from Satya on Mar 4, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Feb 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for what we use it for. An overnight on the way to Florida. Staff is nice. Place is clean. Breakfast is what you’d expect.
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Dorothy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful. Breakfast was average offerings. Didn't know there were flavored waffles until after I have plain ones. Should be a clearer sign. Saw man get the flavor but he didn't want it. I said something to him about the strawberry flavor. He said What? I had no idea. Not sure if he kept them. Had to take dog to pee a few times during stay. Back door right across from my room. But the out side was nasty. Cigarette buts and just dirty. Had to clean off dog paws upon return to room.
Stayed 1 night in Feb 2024

10/10 Excellent

Arnold

Good
Stayed 1 night in Feb 2024

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quick check in. The gentleman at the desk was very nice
Stayed 1 night in Feb 2024

10/10 Excellent

bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret, Abingdon

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Landscape needs some love.
Stayed 1 night in Feb 2024

4/10 Poor

Carly

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The room smelled so strongly of cleaning products that I was physically sick all night and left early.
Response from Satya on Feb 16, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

4/10 Poor

Jennifer

Traveled with group
Liked: Amenities
Disliked: Staff & service
Desk attendant was cursing because of a reset issue eith his creditcard terminal. I tried to joke about it but he just see.ed more annoyed. It wasalmost 1am and i was still ina good mood, but he was most definitely not. Bathroom ceiling had alot of water damage. The room was cleanand bedswere comfortable.
Stayed 1 night in Feb 2024
Response from Satya on Feb 15, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards, Ketal Patel

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staying consistently for work in Hardeeville, this place was half the price of the others 1 exit apart. The lower price did not reflect quality. It was safe, quiet, clean in and out, bed was a king size plenty of pillows, carpets were all clean, had one minor issue with the tv not operating properly and when they couldn’t resolve it THEY REPLACED THE ENTIRE TV inside of a half hour. Staff was friendly, smiling everytime I came and went and they have a full breakfast in the morning.
Stayed 4 nights in Feb 2024

4/10 Poor

Quinn

Disliked: Amenities, property conditions & facilities
Regular hotel
Response from Ketal on Feb 11, 2024
Dear Guest,We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Ketal Patel

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

James Vincent Gianotti

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe walking my dog at night. Pleasant staff. Clean room.
Stayed 1 night in Jan 2024

10/10 Excellent

marsha s

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, comfortable accommodations and good breakfast
Stayed 1 night in Feb 2024

4/10 Poor

Diane

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property before. However, during this stay we encountered the following: the bed frame was broken on one of the beds making it unusable. The tv did not work. The phone did not work. The desk clerk did come to the room and try to remedy the situation. He could not resolve the problems. As the hotel was fully booked, we could not change rooms.
Stayed 1 night in Jan 2024
Response from Ketal on Feb 2, 2024
Dear [Guest],We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Ketal Hotel Management

2/10 Terrible

Lauren

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Ugh, roaches greeted us as we walked into our room. The room also smelled TERRIBLE! A Motel 6 would have been better than this dump.
Stayed 1 night in Dec 2023
Response from Ketal on Feb 2, 2024
Dear [Guest],We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Ketal Hotel Management

10/10 Excellent

Wilson

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room
A little pricey but overall a nice stay. Decent place with an adequate breakfast. I'd stay they again
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Robert B

Stayed 1 night in Jan 2024
Response from Ketal on Feb 2, 2024
Dear [Guest],We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Ketal Hotel Management

2/10 Terrible

Linda

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Ketal on Feb 2, 2024
Dear [Guest],We sincerely apologize for any inconvenience you experienced during your stay at our hotel. Please rest assured that we are committed to making improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we will take immediate steps to address any areas of concern.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Ketal Hotel Management

10/10 Excellent

Gary W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay overnight when traveling.
Stayed 1 night in Jan 2024