Okay for a Hilton
Posted Oct 24, 2016 on Hotels
I typically always stay at a hilton or hampton because of my experiences in the past. Comparatively, this one was average, nothing special. the rooms were large and roomy as usual. We had a suite which was good for the work we had to do. The room was clean and well kept. The front desk employees, though very kind and thoughtful, were exceptionally slow! Getting into the hotel, if you didn't know the trick of turning early going through the gas station well before it, was a pain as there is no U turn at the entrance as my GPS directed. If you didn't know that trick, you have to cross the busy, congested Hilton Head bridge and make a U turn then. annoying!
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for taking a moment to rate and review us on Hotels.com! We are happy that our spacious accommodations contributed to a better than average stay and want to thank you for your compliments regarding the cleanliness of our facility and guest service you received! I would like to apologize for the delayed check in as we truly focus on our speed and efficient with all of our agents. We appreciate you also sharing your tips and tricks on how to get to the property and please know our team is always here to assist, as you can count on us! Thank you again for your review as we look forward to welcoming you back soon!
In the Spirit of Hospitality,