Ratings based on 613 Verified Reviews

3.4 out of 5
62% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not good at all

Posted Jul 6, 2017
im not sure if these units are individually taken care of or if the company is responsible for keeping up the rooms. Either way the place was gross. Bugs, stained linens, broken fixtures, smoke detector hanging from the ceiling...the list could go on. I would not recommend staying here.
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
Please accept my apologies for the inconveniences you experienced. If you would like to further discuss your stay, please call the resort and speak with either myself or our General Manager, Rob Lewis. I would like to find our which unit you were in so that this problem can be corrected. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Hotel with beach access

Posted Jul 5, 2017
Pros: It was close to the beach.
The hotel was okay but a little outdated. We stayed in a two bedroom villa that had everything we needed. It was clean.
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
Thanks for the review. I am glad that you had the things you needed for your stay. We would love to have you stay with us again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great Location!

Posted Jul 4, 2017
Overall we had a great time! Our condo was a little dirty and had a mildew smell but other than that it was perfect for our family of 4! Great location and very nice resort amenities!
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
I am happy that you enjoyed your time at Hilton Head Island Beach & Tennis Resort. We would love to welcome you back in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga, Tn

Nice condos with great pool and near the ocean!

Posted Jun 30, 2017
Pros: Clean, secure, close proximity to ocean, well maintained, nice pool.
Cons: Another elevator near the ocean front of property.
I stayed in a 1 bedroom, 2nd floor condo. It was very clean upon arrival . It was stocked with most of the amenities of home, Even some extras that I wasn't expecting. The beach buggy ( I suppose belongs to the owners) was very nice to use since it was a good walk to the ocean. In building B, An elevator on the ocean side would be nice instead of having to walk to the very back of the building every day for the only elevator. I appreciated the security for the property & the staff was very nice & professional. The property was well maintained. The only other thing that would make it the best would be a washer, dryer in the condo!!! The property was centrally located on the Island close to a lot of shopping & restaurants; and it was especially nice to have a great pizza place on site!! Thanks for a great stay.. You made my 1rst trip to Hilton Head very enjoyable!!!
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
I'm delighted that you enjoyed your stay. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay. Everything was clean

Posted Jun 28, 2017
This resort is a little older but everything was clean and very comfortable . Beautiful beach and the staff was excellent throughout the resort . Please note that you were charged an extra $45 cleaning fee. These are owndd by individuals and the resort manages them . I was in unit A16.
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
Thanks for the review. I'm happy you had a great time. Come see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Great location!

Posted Jun 27, 2017
Could see the ocean even with a parking lot view. Nice staff, great food, nice price.
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
Thanks! I'm glad you loved it!
4 out of 5
Recommended
for Everyone
by A verified traveler

4 day trip.

Posted Jun 26, 2017
We had a small 2 bedroom villa. It was very clean. No washer and dryer in the condo as my only challenge. Amenities were nice!
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
Thank you for the review. I do hope that you found our onsite laundry facilities during your stay! If not, we'll show you where they are on your return trip!
4 out of 5
Recommended
for Everyone
by A verified traveler from C

Nice condo everything was in good condition

Posted Jun 8, 2017
We enjoyed our room and was pleased with the resort. We will return!
Comment from Hotel Management
Jul 17, 2017 by Trista S, Hotel Management
Thanks for the review! We will see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Nice apartment by the sea

Posted May 29, 2017
I needed two bedrooms and two bathrooms since the whole family was traveling. The place was nice, clean and comfortable. We had a nice view. I love walking at the beach so I enjoyed being next to the beach. I loved that there are bicycles for rent and since the whole Island has very good bicycle paths this is something you can really enjoy. The internet was not so good. The only problem I found was that I booked a one Queen, two individual beds and one sofa but I got two bedrooms with one Queen bed each. The sofa saved the problem but still it wasn't what I booked. I didn't complain so staying there was my choice at the end. I would just recommend to the resort to pay more attention to the number of beds offered and improve the internet speed. If I ever go back to HHI I would love to stay there again.
1 out of 5
by A verified traveler from Atlanta

Price doesn't match the condo

Posted May 15, 2017
Pros: Close to the beach
Cons: Clean these rooms! make sure the doors lock. Make people feel welcomed!
Location: Lots of local places to eat and socialize. No bowling any where close (pre-plan for rain days!!)
This condo was close to the beach, that was the only plus on our weekend here. The condo was tiny, and the pull out couch was so bad we couldn't use it. The tiny bunk beds wouldn't hold anyone over 40 pounds -- There were bugs (dead roaches in the hall) and our door didn't stay locked (three times we came back and our door was wide open). We had to pay a cleaning fee of $45 but I had to clean it before we could even "move in" for the weekend. This was as disappointment for sure. For the price, we could (and should) have stayed at the swanky hotel down the street. Maybe no stove/full refrigerator, but at least it would have been clean and comfortable. We couldn't find ice anywhere on the property and had to go buy ice (no ice maker in the freezer)