WOKE UP WITH A ROACH ON MY BACK!!!!AND WAS NICE TO SEE HIS FAMILY HANGING OUT IN THE BATHROOM SINK IN THE MORNING!!!
Comment from Hotel Management
Dec 19, 2016 by Margaret, Guest Experience, Hotel Management
I am very surprised to read about the palmetto bug in your room, as we have very strict standards and routine processes for ensuring that all of our rooms are clean, comfortable, and just for our Beach House guests. I assure you we will investigate this issue, and hope you will accept a most sincere apology from our team for the atypical occurrence.
We do hope to share the true Beach House experience with you that so many of our guests enjoy - one without distractions, and filled with beautiful sand, surf, and sun.
Margaret, Guest Experience