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Unfortunately this property does not care about loud leaf blowers disturbing people trying to enjoy a cup of coffee on the patio, hear the ocean, waterfalls and birds. Every morning before 9:00 am, multiple leaf blowers disturbed the peace.
King size bed was very uncomfortable and sloped from center to edge of bed. Shower had terrible water pressure. Grounds were beautiful. Great location
John
Stayed 3 nights in Mar 2023
2/10 Terrible
Una
Traveled with partner
Jan 18, 2023
Liked: Cleanliness
To cookie cutter. Room not ready till 3:45. Communication re the room was like I was asking for the code to Neuclear weapons. No flexibility on check out even if I was staying for less than 24 hrs and of course the hard sell on vacation package.
Will never return.
The villa was very clean and well kept. Plenty of supplies and lots of storage. However, my issues pertain to communication and construction. Construction was underway in the parking lot severely limiting parking options. I would also mention that the lots are narrow so proceed with caution. The fire alarm went off one afternoon while I was napping. After exiting, a construction worker told us it was a "test only" alarm. This is a time share or owners property. We were called multiple times to take advantage of a special deal and take the tour. We asked to discontinue these calls as we had just returned from a funeral and needed to rest. The calls are annoying and would prevent me from using this property again.
Loved that it was right on the beach for daily walks and bike rides. Extremely clean and very friendly staff.
George
Stayed 28 nights in Jan 2022
Response from Loreen and the Monarch Team on Feb 28, 2022
Thank you for the glowing review! We are so pleased that you enjoyed your stay and look forward to your next visit.
8/10 Good
Arthur
Traveled with family
Feb 13, 2022
Liked: Cleanliness, amenities
I love the Monarch, arguably one of the best available anywhere on the island. Can get quite pricey during the peak season. I was here with my mom and rented a 2 bedroom Oceanside unit. Beautiful and well-maintained.
Arthur
Stayed 2 nights in Feb 2022
Response from Loreen on Feb 13, 2022
Thank you for the lovely review. We are so pleased you enjoyed your stay and look forward to your next visit!
Regards,
Loreen
10/10 Excellent
Robert
Business traveler
Feb 11, 2022
Liked: Cleanliness, room comfort
Robert
Stayed 1 night in Feb 2022
Response from The Monarch Team on Feb 15, 2022
Thank you for the great rating. We are pleased you enjoyed your stay and look forward to your next visit!
This property has great amenities and the staff is always super friendly and kind! The room was so clean and spacious. The best part is that the best is right behind the pool area. I definitely recommend this property and will be visiting again!
Kaylie
Stayed 1 night in Jan 2022
Response from Loreen and the Monarch Team on Jan 28, 2022
Thank you for your glowing review! We are so pleased you enjoyed your stay and look forward to your next visit.
We had an excellent stay. I can only speak on customer service & the room. We did not walk the property or do any activities at the resort.
Ebony
Stayed 1 night in Jan 2022
Response from Loreen on Jan 22, 2022
Thank you for the lovely review. We are so pleased that you had an excellent stay. We look forward to your next visit and hope that you will have a chance to join in on the fun activities we have to offer!
Thank you for the nice review. We are so pleased that you enjoyed yourself and look forward to seeing you again soon!
8/10 Good
James Allen., Key Largo
Traveled with family
Nov 4, 2021
Liked: Amenities
Older property, but nice staff, next toSea Pines Beach club
James Allen.
Stayed 6 nights in Oct 2021
Response from Loreen on Dec 30, 2021
Hello. I was recently assigned to your review. Thank you for your feedback. We are the "Flagship" Marriott Vacation Club, which began in 1984. I'm glad that you enjoyed your stay. We look forward to seeing you again soon!
Great experience at sea pines! Clean, well equipped condo. Book reservations well in advance to your stay to local restaurants because staffing is limited on the island.
What I liked about the property is that it was on the beach as promised. However waiting from 3:30 pm to 4 pm to check in was extremely inconvenient considering we traveled 13 hours to get there. I felt we didn’t receive the same treatment as a Bonvoy member. As an Expedia customer I got the shaft treatment all the way down to getting a knock at the door at 9:30 am reminding me of our 10’ clock check out. Housekeepers watched closely with a hawk eye we checked out exactly at 10am. Also we were reminded several times upon check in that we can do our own laundry including the hotel towels. As that’s more convenient for the hotel and not the guest go figure. Price was extremely overpriced as the property had limited activities. If your a Non- smoker be aware the have smoking designated right on the private beach path in a gazebo that had no shortage of smokers! Front desk staff Paige was courteous, however it could have been better if we weren’t delayed upon arrival. Good luck with parking as it’s tight and cramped with barely any available spaces. Overall rent privately as you may get more for your money.
Our place was very clean quite roomy. The absolute only issue we could possibly say negative is the shower was hard to get to temperature but not a big deal
I liked the location of the property, within the Sea Pines area and on the beach. The property was nicely arranged and the units were very spacious. The units we upgraded nicely though some of the items, such as the front door and kitchen cabinets were older. Front door was very difficult to open. Staff friendly and grounds very well maintained. Great trip.