Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Getaway With Friendsby Barbara from dunwoody
Hotels.com customer servicePosted Dec 3, 2014 on Hotels
The condo I reserved was not available so they moved me to a different place that was not pet friendly. After many calls we were moved again to a pet friendly unit, but they rental company needed to speak with hotels.com and we could not get anyone to respond. I was at first pleased with hotels.com service but then you didn't answer the second time.