Dear Jeanne, Welcome back to The Westin Hilton Head Island Resort & Spa! You are part of our family now, and we are pleased to know that our team members always make you feel at home. We are also glad our impeccable and thoughtfully crafted property helped elevate and optimize your visit. Thank you for your generous compliments, and we sincerely appreciate your dedication to staying with us again; we all look forward to it.Be Well,Alp Erol,Resident Manager

Dear Carl, Thank you for being our guest and for writing such a generous review. We are pleased that our service exceeded your expectations and that you particularly enjoyed spending time at our beautiful pools and our private beach access. We hope that your invigorating experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing The Westin Hilton Head Island Resort & Spa.Be Well,Mike Tighe,General Manager

Dear Kelly, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Juan, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Tara, We are glad to know you had an energizing stay and that you loved our beautiful resort and intuitive associates. It was also a pleasure reading you found our location to be perfect for exploring the many attractions of our coastal town. That said, we have taken note of your additional feedback and will share it with the appropriate individuals as we always strive to enhance our guest experience. Thank you for choosing The Westin Hilton Head Island Resort & Spa, and we look forward to welcoming you back for another exceptional experience.Be Well,Mike Tighe,General Manager

Dear Englebert, Thank you for choosing The Westin Hilton Head Island Resort & Spa. It is a pleasure to know we exceeded your expectations and that you particularly enjoyed our rejuvenating property and private beach access. We are also glad our breakfast offerings started your day on the right note. We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit.Be Well,Alp Erol,Resident Manager

Dear Annalisa, Thank you for your review of our resort. While we are glad you liked our devoted associates, we apologize for the service issues you experienced especially in our restaurant. Your feedback is valuable and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We certainly understand the frustration you must have felt and are grateful for your patience. Thank you again for your business, and we hope you will revisit so we can show you our commitment to providing enriching experiences.Be Well,Mike Tighe,General Manager

Dear Patrick, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy your pre-easter holiday at our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Fara, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Be Well,Mike Tighe,General Manager

Dear Javaughn, Thank you for sharing your kind rating of The Westin Hilton Head Island Resort & Spa. We strive to provide thoughtful hospitality, and we regret to learn that you found this to be inconsistent during your time with us. We apologize for the service concerns and have followed up accordingly to improve our performance in these areas. We are grateful for your patience and hope to have a future opportunity to show you the hospitality we are known for.Be Well,Alp Erol,Resident Manager

Dear Aric, Thank you for choosing to stay with us at The Westin Hilton Head Island Resort & Spa. We are pleased to have exceeded your expectations and how much you loved our location, beautiful pools, and our private beach access. It is always a joy to see our guests are excited about returning; we look forward to it.Be Well,Alp Erol,Resident Manager

Dear Brenda, We are glad to know that you enjoyed your stay at The Westin Hilton Head Island Resort & Spa and that our fresh and inspired cuisine made your visit even more special. It was a pleasure hosting you and we look forward to welcoming you back soon.Be Well,Alp ErolResident Manager

Dear Stacy, Thank you for being our guest and for writing such a generous review. We are pleased that our service and spotless property exceeded your expectations and that you particularly enjoyed spending time at our private beach. We hope that your invigorating experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing The Westin Hilton Head Island Resort & Spa.Be Well,Alp ErolResident Manager

Dear Lynn, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. It was our pleasure accommodating you, and we love knowing you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island. Be Well,Alp ErolResident Manager

Dear Michael, Thank you for rating your stay at The Westin Hilton Head Island Resort & Spa. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well,Alp ErolResident Manager

Dear Elizabeth, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Mike Tighe,General Manager

Dear Michael, Thank you for the enlivening review of your recent stay at The Westin Hilton Head Island Resort & Spa. We are pleased you found our location to be perfect for exploring the many attractions of our coastal town. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Be Well,Alp Erol,Resident Manager

Dear Kent, Thank you for your kind rating. We are pleased to have exceeded most of your expectations. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Alp Erol,Resident Manager

Dear Caron, Thank you for taking the time to post a review. We are sorry for the cleanliness issues you encountered in the guestroom and be assured we will follow up on your comments with our housekeeping team to ensure we focus on providing rejuvenating accommodations to our guests. Furthermore, we were disappointed to read that your experience at check-in was not up to our usual standards. We will discuss your comments with the appropriate individual so we are always providing a friendly and informative encounter. We are grateful for your feedback and hope to have another chance to provide you with the seamless hospitality and stay you deserve. Be Well,Mike Tighe,General Manager

Dear Jennifer, Thank you for rating your stay at The Westin Hilton Head Island Resort & Spa. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well,Mike Tighe,General Manager

Dear Cathy, We are pleased you could enjoy our relaxing oasis and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. Thank you for being our guest at The Westin Hilton Head Island Resort & Spa, and we look forward to your return soon. Be Well,Alp Erol,Resident Manager

Dear Summer, Thank you for reviewing your stay at The Westin Hilton Head Island Resort & Spa. We are glad to know you loved our rejuvenating resort and well-appointed accommodations featuring breathtaking views, as well as the delicious food we serve. It is also nice to read you were pleased with our devoted associates. We appreciate your feedback and hope to see you again on your future visit to the area. Be Well,Mike Tighe,General Manager

Dear Cheryl, Thank you for being our guest and for writing such a generous review. We are pleased that our service exceeded your expectations and that you particularly enjoyed spending time at our private beach access. Thank you again for choosing The Westin Hilton Head Island Resort & Spa, and we are excited about your return.Be Well,Alp Erol,Resident Manager

Dear Kevin, We are pleased to know you loved our elegant resort and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. We appreciate your recommendation, and all of us here at The Westin Hilton Head Island Resort & Spa look forward to your return soon. Be Well,Mike Tighe,General Manager

Dear Paige, Thank you for sharing the nice rating about your experience at The Westin Hilton Head Island Resort & Spa. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Be Well,Alp Erol,Resident Manager

Dear Sanjay, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Jaiwana, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Mike Tighe,General Manager

Dear Kelly, Thank you for the enlivening review of your recent stay at The Westin Hilton Head Island Resort & Spa. We are pleased you found our oceanfront location to be perfect for exploring the many attractions of our coastal town. We are also delighted to know that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Be Well,Mike Tighe,General Manager

Dear Richard, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Shayan, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we are excited to see you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Timothy, We are pleased to know you had an energizing stay and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. Thank you again for being our guest at The Westin Hilton Head Island Resort & Spa. Be Well,Mike Tighe,General Manager

Dear Joseph, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Charlotte, Thank you for choosing The Westin Hilton Head Island Resort & Spa. It is a pleasure to read that we exceeded your expectations and that you particularly enjoyed our elevated property and especially highlighted our distinctive culinary offerings as well as our enhanced amenities. We hope to have the opportunity to welcome you back on a future visit.Be Well,Mike Tighe,General Manager

Dear Andy, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Ruthy, We are delighted you had an outstanding stay at The Westin Hilton Head Island Resort & Spa and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Be Well,Alp Erol,Resident Manager

Dear Megan, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Alp Erol,Resident Manager

Dear Maria, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Hilton Head Island Resort & Spa. We look forward to your return and wish you all the best with your future travels.Be Well,Alp ErolResident Manager

Dear Lawrence, Thank you for choosing to stay with us and for taking the time to share your perfect rating. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Mike TigheGeneral Manager

Dear Ms. Keisling, Thank you for choosing to stay with us. Your experience of the HVAC taking longer than expected to be repaired as well as the Palmetto Bug that was discovered is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the Housekeeping and Engineering leadership team, so we can do our best to ensure this does not occur again.I'm glad to see that we honored to waive the early departure fee. Once again, thank you for taking the time to share your experience.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

Dear Sandra, Thank you for choosing The Westin Hilton Head Island Resort & Spa. It is a pleasure to read that we exceeded your expectations and that you particularly enjoyed our rejuvenating views and elevated property. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Be Well,Alp Erol,Resident Manager

Dear Olga, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Be Well,Mike TigheGeneral Manager

Dear Teresa, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Hilton Head Island Resort & Spa. We look forward to your return and wish you all the best with your future travels.Be Well,Alp ErolResident Manager

Dear Scott, Thank you for choosing to stay with us and for your perfect rating. We are pleased to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Alp Erol,Resident Manager

Dear Scott, Thank you for sharing your excellent review of The Westin Hilton Head Island Resort & Spa. We are thrilled to know you had a great stay, and that you loved our thoughtfully crafted guestrooms and our signature Westin Heavenly Bed. It was also a pleasure reading our intuitive front desk associate, Steven helped elevate and optimize your visit. We will enjoy sharing your compliments with him acknowledging his devotion to enriching guest experiences. Thank you again for your feedback, and we look forward to welcoming both of you back soon. Happy Holidays and Happy New Year!Be Well,Mike TigheGeneral Manager

Dear Brandon, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. The resort is treated both inside and outside for pests by Ecolab on a regular basis to ensure the comfort of our guests. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will consider staying with us again.Be Well,Alp ErolResident Manager

Dear Barbora, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. We also appreciate you mentioning our rejuvenating property and courteous associates. It was our pleasure to accommodate you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Mike Tighe,General Manager

Dear John, Thank you for being our guest at The Westin Hilton Head Island Resort & Spa, and for your generous review. We are thrilled to know you had a great stay, and that you especially loved our thoughtfully crafted guestrooms with rejuvenating views. It was our pleasure accommodating you, and we love knowing you plan to return; we look forward to it.Be Well,Alp ErolResident Manager

Dear William, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. We appreciate your business, and we look forward to seeing you on your next visit to the area.Be Well,Mike TigheGeneral Manager

Dear Annette, Thank you for being our guest and for taking the time to share your perfect rating. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone with three beautiful pools, private beach access, and other refreshing amenities. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island.Be Well,Alp ErolResident Manager

Dear Tiffany, We appreciate you choosing our resort for your visit to Hilton Head. Our focus is on cultivating a rejuvenating and enhanced experience for each of our guests; therefore, please accept our apologies for not meeting these expectations. We hope you will give us another opportunity to show you our commitment to attentive service.Be Well,Mike Tighe